Station Road Surgery

Terrible product, would not recommend again

terrible

Best doctors surgery with compassionate care

What an exceptional medical practice. I've been receiving care here for approximately 4 years. My primary care physician, Dr. Snell, is truly remarkable, incredibly supportive, and highly competent. I manage several intricate health challenges. In the past, I've encountered numerous medical facilities where securing an appointment seemed impossible, often weeks in advance. Physicians appeared disinterested or overwhelmed. However, Station Road Surgery is extraordinary. The entire team is welcoming and accommodating. I've consulted various doctors within this practice and consistently experienced positive interactions, though Dr. Snell, my dedicated GP, genuinely comprehends my medical complexities. The maximum waiting period for an appointment has been 7 days, with urgent matters addressed immediately on the same day. I'm conscientious about seeking medical attention only when genuinely necessary, avoiding trivial consultations. I strongly recommend giving them a chance. Additionally, they offer two hours of complimentary parking, and there's a disabled parking space conveniently located right outside the entrance. Once again, all staff members have been exceptional, but Dr. Snell stands out as truly outstanding. Warmest regards, Gareth

Exceptional healthcare with caring and responsive staff

Exceptional! The staff at reception are incredibly welcoming. These are hands down THE MOST OUTSTANDING PHYSICIANS. They consistently make every effort to accommodate you, even during peak hours. If fully booked, they'll provide a callback time or notify you of any cancellations. Simply unmatched in their service.

Exceptional service beyond patient registration expectations

I had been a patient at this medical practice before. The personnel are truly exceptional. Despite no longer being on their patient roster due to relocation, the receptionist Jane demonstrated remarkable patience during our conversation and made every effort to assist me to the fullest extent possible. I genuinely value the support provided. Her demeanor was incredibly composed, courteous, and supportive. Thank you.

Terrible customer service and unhelpful staff

Terrible experience trying to register with the local practice. The staff were unhelpful and suggested I file a complaint instead of addressing my concerns. Completely unsatisfactory service.

Exceptional healthcare with compassionate and attentive staff

Exceptional medical practice. Prompt scheduling with convenient time slots. Outstanding personnel who genuinely prioritize patient concerns. Undoubtedly the most impressive healthcare facility I've encountered. Heartfelt appreciation!!

Great service from longtime trusted healthcare provider

I've been a patient at this practice for more than three decades, and they consistently provide exceptional service. Scheduling appointments is a breeze, and the front desk staff are always welcoming and supportive.

Terrible service ruins great medical care

The medical professionals are wonderful, but the front desk staff are incredibly discourteous and unaccommodating. I've been reduced to crying on two separate occasions due to their harsh treatment. Steer clear

Terrible service led to unnecessary emergency room visit

Called for an urgent medical consultation because my wife had been running a high fever over 38 degrees for three consecutive days. The initial response was dismissive, advising her to rest at home and hydrate, claiming it was just a viral infection. However, when we went to the emergency room, they diagnosed her with tensolitis and immediately began antibiotic treatment. This experience perfectly illustrates why hospital emergency departments are constantly overcrowded with patients seeking proper medical attention!

Excellent local surgery with caring medical team

For four decades, our family has been privileged to be patients at this medical practice. Throughout these years, the entire staff - from physicians to nursing personnel and front desk team - have consistently demonstrated kindness, support, and professionalism. Just recently, during my consultation with Dr. Rastogi, I was once again reassured of the exceptional quality of care that has been a hallmark of this surgery. My sincere appreciation goes out to everyone at the Station Road clinic.