Steel City General Practice (Baslow Road Branch)

Worst pizza ever, total waste

terrible. find another place

Sarah at reception made my day

The medical staff consistently demonstrate attentive listening and comprehensive care. The nursing team is delightful. I had the opportunity to interact with Sarah at the front desk today. I don't believe we had ever conversed before. I assumed she might be a recent hire! Her demeanor was incredibly supportive, warm, and upbeat. Genuinely wonderful. She managed to lift my spirits today.

Waited 3 weeks just to see a doc

Attempted to secure a consultation at this clinic since the Shorham street location was unavailable for three weeks. The wait here was even more extended. Might as well surrender to fate and let nature run its course. A 40-year patient, I transferred to an alternative medical practice this afternoon and now have a consultation scheduled for tomorrow. Absurd. Apparently, one must plan their illness three weeks in advance. Completely illogical.

Dore Road trip wasn't as bad this time

A definite step up from the previous Dore Road encounter, offering competent assistance, yet still an inconvenience to physically go on-site for trivial issues and minor administrative tasks.

Receptionists nearly missed my baby's serious issue

The physicians here are top-notch, and I'd wholeheartedly endorse their practice for their dependability and compassion. Nevertheless, I'm troubled by the reception staff's approach to patient screening, which we experienced firsthand with our infant recently. By sheer persistence, I managed to secure a consultation with a doctor, who promptly recommended we visit the emergency department - something the receptionist had previously dismissed as unnecessary for two weeks. This incident clearly illustrates the reception team's lack of medical expertise in patient assessment.

Smooth prescription service with timely appointments

Swift in processing recurring medication requests and seamless scheduling. However, during prior surgical procedures, I've consistently noticed that their appointment times tend to run behind schedule, typically past the 8:31 mark.

Hostile nurse ruined my medical visit

The nurse practitioner demonstrates a hostile demeanor and appears to be the sole available option for same-day appointments since their booking system was modified. When we raised concerns, the Practice Manager responded in a condescending and antagonistic manner. This is particularly disheartening because the actual nursing staff are pleasant, and some of the physicians genuinely show care for their patients. As a result of this deteriorating service quality, we are actively seeking alternative medical providers.

Friendly doctors and helpful nurses here

The nursing team at this practice is top-notch, and I'm particularly impressed with Dr Salisbury and Dr Walker. Several of the reception staff are also commendable and provide excellent service.

Quick care when kids need help

Excellent medical professionals who, despite their packed schedules, prioritize patient needs and ensure prompt care when situations are critical. They're particularly accommodating for pediatric visits. The front desk team is also welcoming and well-organized, making the entire experience smooth and pleasant.

Caring staff make all the difference

Top-notch medical professionals. I've consistently received exceptional care at this clinic. The front desk staff are welcoming and personable. The practice nurses have been outstanding throughout my interactions with them.

Smooth ride home on a sunny afternoon

Exceptional