Stepping Stone Practice
Average! (2 reviews)
Average! (2 reviews)
Mixed feedback across two reviews. First review expresses positive sentiment regarding team support and attention across all staff levels.
Second review indicates unmet expectations with concerns about clinical staff responsiveness and willingness to provide support. Overall sentiment is divided between positive and negative experiences.
Appointment
Reception
Cleanliness
Care
Respect
Seen on time
Respond to patient reviews
Monitor satisfaction trends
Generate CQC evidence reports
Claim & Manage ProfileShows how often this practice responds to patient reviews and feedback.
Mixed feedback across two reviews. First review expresses positive sentiment regarding team support and attention across all staff levels.
Second review indicates unmet expectations with concerns about clinical staff responsiveness and willingness to provide support. Overall sentiment is divided between positive and negative experiences.
Appointment
Reception
Cleanliness
Care
Respect
Seen on time
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Safa M.
3 years ago
Bad!
Unhelpful and dismissive attitude throughout
This practice has not met my expectations. I found the clinical staff to be dismissive and unwilling to provide the support I needed.
Salma K.
4 years ago
Excellent!
Staff responded quickly when I fell
I felt privileged to be part of this practice. Following an accident that occurred during my visit, the support and attention I received from the entire team across all levels was outstanding.