Stillington Surgery
Excellent! (7 reviews)
Excellent! (7 reviews)
Feedback across the reviews reflects consistent satisfaction with the practice's service delivery. Patients report straightforward appointment booking and accessible scheduling, with reception staff noted for their helpfulness and consideration. The clinical team is described as competent and professional, delivering care with courtesy and responsiveness throughout consultations.
The practice environment is well-maintained and clean, contributing to a positive care experience. Administrative processes run smoothly, and patients appreciate the efficiency with which their appointments are managed. Staff across all departments, from reception through to clinical teams, are recognised for their supportive approach and genuine engagement with patient needs.
Long-term patients particularly value the continuity and standard of care provided, with the practice handling various circumstances effectively. The combination of professional competence, considerate staff conduct, and organised operations creates confidence in the service among those using the practice.
Appointment
Reception
Cleanliness
Care
Respect
Seen on time
Respond to patient reviews
Monitor satisfaction trends
Generate CQC evidence reports
Claim & Manage ProfileShows how often this practice responds to patient reviews and feedback.
Feedback across the reviews reflects consistent satisfaction with the practice's service delivery. Patients report straightforward appointment booking and accessible scheduling, with reception staff noted for their helpfulness and consideration. The clinical team is described as competent and professional, delivering care with courtesy and responsiveness throughout consultations.
The practice environment is well-maintained and clean, contributing to a positive care experience. Administrative processes run smoothly, and patients appreciate the efficiency with which their appointments are managed. Staff across all departments, from reception through to clinical teams, are recognised for their supportive approach and genuine engagement with patient needs.
Long-term patients particularly value the continuity and standard of care provided, with the practice handling various circumstances effectively. The combination of professional competence, considerate staff conduct, and organised operations creates confidence in the service among those using the practice.
Appointment
Reception
Cleanliness
Care
Respect
Seen on time
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Shirley M.
one month ago
Excellent!
Friendly staff who really listen
Positive experience with the medical team and support staff
Anne W.
3 months ago
Excellent!
Reception staff were genuinely caring and helpful
The medical team and support staff were excellent. I attended following an accident and received wonderful care, including wound treatment and appropriate hospital referral. The reception staff were particularly helpful and demonstrated genuine compassion. I feel very fortunate to have received such attentive service and am very grateful.
Jane S.
2 years ago
Excellent!
Always helpful and genuinely kind staff
Excellent surgery with consistently supportive and considerate staff.
Lynne G.
3 years ago
Excellent!
Friendly reception staff made booking straightforward
I appreciate the opportunity to provide feedback on my experience with the local general practice. The appointment was straightforward and the visit went smoothly. The clinical team demonstrated competence and professionalism throughout the consultation. The practice facilities were clean and well-maintained, and the administrative staff were helpful in managing my appointment. Overall, it was a satisfactory experience with the healthcare service provided.
Rich G.
5 years ago
Excellent!
Polite staff made the booking process smooth
I have nothing but praise for this medical practice. The entire team demonstrates exceptional courtesy and works with impressive efficiency. The surgery has handled the challenges of recent times remarkably well, and I feel fortunate to be registered here.
Peter S.
7 years ago
Excellent!
Reception staff made me feel genuinely welcome
I have been a patient at this surgery for the past ten years and consider it to be excellent. Having relocated frequently throughout my life due to work commitments across various locations, I have not encountered a medical service that matches the standard of care provided here. The entire operation runs smoothly, from the front desk and pharmacy services through to appointment accessibility, clinical nursing staff, and medical practitioners. I would rate all departments highly and would recommend this practice without hesitation.
Lizanne C.
10 years ago
Excellent!
Friendly reception made the visit straightforward
Consistently outstanding