Streatfield Health Centre

Friendly staff made booking my appointment easy

I had the opportunity to interact with the reception team today to modify my existing appointment and schedule a new consultation with the nurse. I'm pleased to report that everything was handled smoothly, and they helpfully found me a convenient time slot. Much appreciation for their excellent service, and I hope they continue in this manner.

Speedy and responsive healthcare at its finest

Exceptional medical clinic - they're incredibly prompt, processing forms and following up with either a direct call or scheduling a doctor's consultation within 24 hours.

Terrible customer service at this establishment

Front desk personnel and administrative team are completely incompetent

Exceptional service with lightning-fast medical care

I have absolutely no complaints about this practice. The assistance, communication, and scheduling have been incredibly prompt (and that's putting it mildly). Melania and Tarla (I hope I've spelled their names right) have been remarkably efficient, empathetic, and supportive in handling my inquiries and requests, and I'm truly thankful for the entire staff's outstanding service.

Quick and friendly healthcare service

Fantastic location! Scheduling is consistently hassle-free. The staff is incredibly supportive and friendly :)

Terrible customer service beyond all expectations

Absolute frustration attempting to connect via telephone support. Communication feels impossible, with wait times endless and representatives seemingly unhelpful. The entire experience is a complete waste of time, leaving me exasperated and thoroughly annoyed by their terrible customer service approach.

Marwa saved my life during routine medication check

During my Wednesday medical consultation, Dr. Marwa Hassan conducted an exceptionally comprehensive medication review. She meticulously checked my blood pressure, which was elevated, and also assessed my heart rate, which concerned her. Consequently, she promptly arranged an ECG. Upon reviewing the results, which were worrying, she immediately contacted the medical team at Northwick Park A&E and instructed me to collect a referral letter and proceed to the emergency department without delay, which I did. At the hospital, I underwent monitoring and was subsequently prescribed new medication to address the identified health concern. Dr. Marwa's detailed, attentive approach during what was meant to be a routine appointment uncovered a potentially serious medical issue that, if left undetected, could have had severe consequences. I am deeply appreciative of Dr. Marwa's thorough examination and rapid response, for which I am extremely thankful. My sincere gratitude goes to her for her exceptional care.

Compassionate doctor who truly cares about patients

Dr Mashru is truly exceptional among the physicians I've encountered throughout my medical experiences. Unlike other general practitioners, she demonstrates remarkable dedication to patient care. Her approach is characterized by genuine attentiveness, carefully listening to patients and sincerely striving to understand and address their health issues. During my challenging cancer treatment pathway, Dr Mashru has been an incredible source of support, consistently demonstrating a level of compassion and commitment that sets her apart from other healthcare professionals.

Incredible surgery with decades of consistent excellence

Undoubtedly, this could be the top medical practice in the Harrow area. Admittedly, I might have a slightly skewed perspective since I've been a patient here for more than six and a half decades! However, regardless of which physician I've consulted during this extensive period, they have consistently demonstrated outstanding care. The same high standard extends to the nursing staff, administrative personnel, and the welcoming reception team - all of which perfectly explain why I've never felt the slightest inclination to seek healthcare elsewhere.

Amazing care from compassionate medical team

Melanie is wonderful and supportive, and I'm thrilled Dr. Mashru is back - I hope she remains, as she's my top physician at this practice. Hina and Anna are equally accommodating. Generally speaking, the reception staff, doctors, and nurses are performing admirably, especially given the high patient volume. I'm truly grateful for their consistent efforts. Question: When will online doctor appointment booking through the Patient Access app be restored? This service was suspended during the pandemic. Could you please reinstate this feature? Thanks for your ongoing assistance. Rachael Jurawan

Wonderful local healthcare with caring professionals

Dear practice, I am thrilled to share our heartfelt gratitude for the exceptional care provided by Streatfield Health Center. We feel incredibly fortunate to have five dedicated physicians and an incredibly welcoming reception staff. I encourage fellow community members to recognize and appreciate the remarkable professionals who serve our local healthcare needs. When you experience such outstanding service, I believe it's important to voice your appreciation and support these invaluable community resources. Warmest regards, Thomas family.

Great service from caring medical professionals

The personnel were incredibly welcoming, with the physician and medical technician who conducted my examination being particularly outstanding. They demonstrated impressive expertise and genuine passion for their profession. I'd describe them as having exceptional professional skills and serving the community with remarkable dedication.

Exceptional healthcare with compassionate and efficient staff

Steatfield Health Centre is absolutely fantastic! Scheduling an appointment is always smooth, and the staff are incredibly welcoming, compassionate, and supportive. I wouldn't consider seeking medical care anywhere else! The physicians are top-notch, empathetic, and truly attentive. I wholeheartedly endorse this healthcare facility!

Justyna saves the day with amazing patient care

I apologize if I misunderstood her exact job title. Justyna was incredibly supportive this morning when she called to explain the hospital location for my referral. As a potentially challenging patient, I asked to modify the referral to a hospital nearer my workplace. She offered comprehensive details that were incredibly useful and carefully verified that my suggested alternatives wouldn't compromise my medical care. She patiently allowed me time to confirm hospital distances and demonstrated remarkable expertise about my referral to prevent potential administrative complications. Her approach was remarkably warm and considerate, addressing all my additional queries without making me feel like an inconvenience (even though I likely was). She genuinely appeared enthusiastic about helping me, and I recognized she was probably managing a busy schedule but still dedicated her full attention to my needs. This represents outstanding patient-centered service, and she truly embodies the best qualities of the organization. Employees like Justyna who exceed expectations absolutely deserve recognition! Thank you so much!

Amazing care through the years

I've been a patient at this medical practice since childhood, and I can honestly attest that they have consistently met and exceeded my expectations.

Compassionate care from an exceptional healthcare professional

Dr. Rajani expertly addressed my medical issues with precision and skill, providing top-notch care that exceeded my expectations. I wholeheartedly endorse this physician!

Decades of compassionate care at streatfield health centre

I want to share my heartfelt gratitude for the outstanding medical service delivered by the physicians and administrative staff at Streatfield Health Centre. Our family has been fortunate to receive top-tier healthcare from this clinic for more than four decades, and we couldn't be more thankful. The pandemic period has brought positive changes, particularly with the implementation of phone consultations, which have streamlined our ability to address health concerns. Moreover, the addition of an on-site pharmacist has further enriched our healthcare experience, providing us with more comprehensive support and guidance.

Compassionate doctor provides exceptional personalized care

I've consulted with Dr. Ranjani, and he is truly an exceptional physician. He provides advice with complete sincerity and without any sense of urgency. Whenever I'm scheduling appointments, I specifically inquire about his availability because the clinic can get quite crowded. I'm thoroughly pleased with this medical practice and the care they provide.

Exceptional service with caring staff at medical center

Melanie at the front desk is absolutely fantastic, always ensuring same-day scheduling for medical consultations. I am completely committed to staying with this practice forever. Additionally, Dr. Nanavati is an exceptional healthcare professional.

Great service from caring and responsive doctors

I've discovered this medical practice to be exceptional. They respond to patient inquiries promptly, maintain outstanding communication, and my general practitioners Dr. Patel, Dr. Goel, and Dr. Mashru are all highly professional and skilled.