Sutherland Lodge Surgery

Compassionate nurse provides thorough and caring copd review

Betty received a call from Lead Nurse Trish for her COPD consultation, which comprehensively addressed her respiratory health, recent infections, physical movement, current medications, and overall wellness. The nurse conducted the assessment with a warm, attentive manner, and subsequently recommended a blood test to evaluate her iron levels and screen for potential anemia. Much appreciation for the thoughtful care.

Great service from a friendly professional

I met with Trish for my scheduled visit, and she was incredibly friendly and went out of her way to be supportive during our interaction.

Trish helped me understand my diabetes better

My conversation with Trish was incredibly beneficial and enlightening. She helped me gain more assurance about managing my diabetes and confirmed that I'm on the right track. A bit of encouraging support can make such a difference. Grateful for her guidance.

Friendly service that truly listens and cares

Extremely courteous employees who genuinely pay attention to your concerns and provide attentive service 👍

Compassionate nurse helps patient with medical needs

The reception staff accommodated my mobility challenges due to neuropathy by scheduling a ground-floor consultation. Trish, the healthcare professional, measured my blood pressure multiple times, and I was thrilled to discover a significant reduction. I discussed a medication issue where my chemist couldn't source Sitagliptin and suggested Aloglyptin instead. Trish compassionately assisted me in resolving this, also arranging a blood test for August. Trish possesses an exceptional ability to make patients feel comfortable and was incredibly supportive throughout our interaction. I'm genuinely impressed with the care I received today, and without hesitation, I award a full 5-star rating.

Friendly support made my day better

Extremely useful and supportive

Amazing customer support experience

Exceptional customer support!

Friendly service with helpful staff member Trish

Friendly personnel (especially Trish) made the interaction pleasant, appreciate their help.

Outstanding care for our residential community

Sutherland Lodge General Practice has been assigned as the primary healthcare provider for Cherry Wood Grange. Throughout our collaboration, we have developed a strong and positive professional connection. The staff at Sutherland Lodge have consistently demonstrated outstanding support and delivered remarkable care for the residents of our facility. We extend our heartfelt appreciation to the entire Sutherland Team.

Reliable product that always exceeds my expectations

Always comes through for me without fail.

Compassionate care from an amazing healthcare professional

I want to express my gratitude to Trish, who has been my healthcare provider for an extended period. On this occasion, my medical test outcomes were less than ideal. However, true to her consistent approach, she remained incredibly supportive. She encouraged me to be compassionate towards myself and assured me that we would collaborate to identify a solution and chart a positive path ahead. After our consultation, I felt significantly more optimistic and reassured. Trish exemplifies the very best of what the NHS represents, consistently going beyond the call of duty in her care.

Exceptional care from a compassionate lead nurse

My experience at Sutherland Lodge Surgery was truly outstanding, particularly thanks to Trish Marriage, the Lead Nurse. Her exceptional approach to patient care sets a remarkable standard that, if emulated by others, would significantly enhance overall patient satisfaction. I want to express my gratitude to Trish for her attentive and compassionate treatment during my visit.

Trish is my go-to beauty expert

I've been consulting with Trish for quite some time, and she consistently impresses me with her expertise. She's always readily available to offer guidance and support. I truly appreciate her assistance.

Exceptional service from a true professional

My session with Trish exceeded all my expectations, and I couldn't have wished for a more exceptional experience. Trish performed absolutely wonderfully.

Exceptional healthcare with compassionate and efficient staff

I consistently have great interactions at this medical facility. The front desk team is incredibly supportive and welcoming, and scheduling appointments is seamless and straightforward. The healthcare professionals demonstrate exceptional compassion, warmth, and expertise, ensuring patients feel thoroughly attended to and comfortable.

Compassionate care that makes medical visits a breeze

As a support worker caring for an individual with developmental challenges, I've found that medical visits can often be overwhelming. However, Trish consistently makes these experiences different. She has developed such a warm connection with my client that he feels completely relaxed and secure during consultations. It's almost like visiting someone he knows well. Trish takes the time to carefully explain each step of her process and the reasoning behind it, always engaging directly with my client and demonstrating genuine respect. Her compassionate approach and professional manner make her an exceptional healthcare professional who truly stands out in her field.

Amazing service from a true professional

Trish demonstrated exceptional warmth, attentiveness, and helped me feel entirely comfortable during my entire appointment.

Exceptional care despite long wait at clinic

Despite the extended waiting period, the medical staff were incredibly welcoming and supportive. When I finally met with the general practitioner, he was warm, engaged, and provided clear information. The consultation felt unhurried and thorough, making the initial delay completely worthwhile.

Terrible service and communication from incompetent doctors

Appalling medical practice that constantly deflects my inquiries about test results by pushing their dysfunctional app and blaming patients. I simply want my test results, not an endless debate about their ineffective digital platform. This surgery has managed to sink even lower than I previously believed possible. Their incompetence is staggering, and they've proven to be the most unprofessional healthcare providers I've ever encountered. Patients, steer clear of this absolute disaster!!!

Gb portable power station fails when you need it most

When you're truly in a bind, this GB device completely disregards your specific circumstances and requirements.