The Barcellos Family Practice

Caring staff helped me feel better

I called for assistance and the incredibly kind receptionist was compassionate, providing me with an in-person consultation the next day. The physician I met was genuinely attentive and understanding, and they also scheduled a follow-up appointment in a fortnight. THANK YOU to this wonderful medical practice, which truly contributes positively to one's psychological well-being.

Caring doctors who actually listen

We're big fans of this medical practice. Their primary focus is on patient care, prioritizing well-being over financial gain - a refreshing approach that's becoming increasingly uncommon. Their staff demonstrates professionalism, warmth, compassion, and genuine helpfulness. If you're searching for an exceptional general practitioner, I wholeheartedly endorse this clinic.

Frustrating admin killed my trust

This medical practice used to be decent. Unfortunately, they have rude front desk staff. I was given conflicting information multiple times, which wasted my time and made me want to leave. I waited a week for a callback and had to keep chasing them. Even the next day, I was told to call after 2:30 PM, but then was informed they couldn't help me. What took this surgery a week to handle, I resolved at another practice on the same day, and they sorted everything within 2 hours. I've been with this surgery for 2-3 years, and it has progressively deteriorated, which is disappointing. The doctors during consultations are very pleasant, so credit where it's due, but the administrative side is terrible. Their repeated failures, like forgetting to send medications, ultimately drove me away, which is truly sad.

Smooth recovery after knee procedure

Expertly performed medical procedure with outstanding results

Kind staff during tough procedure

Compassionate and skilled nursing staff who truly went above and beyond during my entire hospital stay. Each nurse demonstrated remarkable professionalism, attentiveness, and genuine care. They were consistently responsive, kind, and made me feel comfortable and well-supported throughout my medical experience.

Rude staff and impossible appointments

The medical practice is an absolute disaster. First off, the receptionist is incredibly discourteous. Secondly, securing an appointment is nearly impossible unless you contact them a week prior to falling sick. When you request a medical letter, which they charge you for, they ultimately inform you they cannot provide it a week later. In my personal opinion, I strongly recommend steering clear of this surgery.

Friendly doctors who truly listen

I've been a patient at this medical office for around 8 years and have consistently suggested it to friends and colleagues, who share my satisfaction with both the Corbin Avenue and Glenmore Road locations. It's a warm, family-oriented practice that creates a welcoming atmosphere, pays close attention to patients' concerns, and provides comprehensive medical care and guidance in a professional and approachable way.

Smooth recovery with caring nurses

Exceptional surgical experience with outstanding attention and support from the entire medical team. Strongly endorse this procedure and facility.