The Brooke Surgery

Good Practice

Very good all round, and I appreciate the hard work of everyone in the team. Only caveat, is I find the online booking a bit 'clunky' and not always working.

Excellent service

All the staff that I’ve seen have been very respectful and good with their people skills .made me feel comfortable and were very professional.

Very good service

Always get an appointment quite quickly, get reminders when I need to be seen , lovely kind staff and doctors, quickly forwarded to the next stage after seeing the go, great place.

Great service

Request quickly actioned and resolved.

Exceptional practice

Since joining the surgery last year they have been outstanding supportive and caring in helping me get a diagnosis and treatment for my child. Even when i needed to sound off they were empathetic and kind. Absolutely highly recommend.

Great practice and really accessible

I’ve been a patient here probably for about 2 or more years now. You can tell the Brooke Surgery really pride themselves on being ahead with the times, and making things as accessible and efficient as possible. The ChatDoc system they have moved to is great and so easy to use. I’ve needed them twice so far and both times I got a response (and resolution!) within 24 hours and neither of my queries was urgent so I was happy to wait longer. Very happy with the service here. Clinicians are all extremely knowledgeable and nothing is an inconvenience for them to settle your mind.

Helpful Team

Excellent standard of care from all the team. Thank you

very good

there services is very good . and get appointment so quickly

Good practice

I Recently used ChatDoc on WhatsApp the response was fast and within 30 minutes I was allocated an appointment. Fantastic reliable service always received from the GP assistants, nurses and doctors I’ve seen or spoken to. Thank you The Brooke Surgery for your care and reliable service I continue to receive.

Great practice

My request was dealt with quickly and precise.

Great practice

Helpful and supportive and friendly I’d highly recommend.

Great practise

I called on Thursday explaining my problem, Friday seen dr...Tuesday had tests done ..seeing specialist on Tuesday, thank you so much for the speed you sorted this out much appreciated 👏 👍

Great place to be seen!

One of the best surgeries I've been to.

Really Good Practice

All reception staff seem fairly friendly and obvs. working well under heavy-workload situations. Nurses and GPs all seem wonderful - great with patients, while being professional too. My only negative comments centre around the online booking system. I have experienced more than one scenario where this system completely failed.

Excellent service

Can't fault the service from brooke surgery. The best GP service I've ever had. Thank you

Great practice

Would recommend this practice

Great Condultation

Lewis a Cardiologist Paramedic was courteous, people friendly and very knowledgeable regarding my conditions…

Great practice.

Excellent staff friendly service 👏

Great practice

Was seen promptly, listened to and not rushed .

Very good practice

When I went for my appointment there was no long wait I was in then out in less than 5 minutes brilliant