The Cedars Surgery

Awesome customer service that saved the day

Excellent customer service

Cedars medical team delivers exceptional patient care

Despite the frequent criticism directed at the NHS, my personal experiences with Cedars have consistently been outstanding, with each interaction demonstrating exceptional care and professionalism.

Terrible product waste of money stay away

Steer clear.

Dangerous practice puts patient's life at risk

⭐️ 1/5 – Cedars Surgery, Maidenhead: Critically Inadequate Medical Care I am profoundly troubled by the appalling standard of healthcare delivered at Cedars Surgery in Maidenhead. My interactions with this medical practice have been nothing short of a distressing ordeal that potentially endangered my life. Managing a chronic health condition requiring consistent medication, I exhausted every communication channel — repeatedly calling and emailing — to obtain a crucial prescription. Despite these persistent attempts, the practice completely disregarded my urgent medical needs. Consequently, I was rushed to Intensive Care with dangerously compromised vital signs. The hospital consultant explicitly confirmed that this medical emergency was entirely preventable and solely resulted from the surgery's fundamental incompetence and gross negligence. Furthermore, the practice's staff consistently displayed an abysmal attitude characterized by indifference and unprofessionalism. Their interactions were marked by rudeness and a complete absence of empathy — fundamental qualities one expects in healthcare professionals. I cannot emphasize enough the importance of avoiding this practice. Cedars Surgery has demonstrated a shocking disregard for patient welfare, displaying a systematic failure in basic medical responsibility, communication, and patient care that puts lives at genuine risk.

Lifelong care with exceptional medical professionals

I've been a patient at this medical practice since birth, and my experience has consistently been positive. The entire team has always been exceptional, and I'm truly grateful for their responsiveness. Whenever I've needed to schedule an appointment to address my health concerns, they've been incredibly accommodating. The front desk staff are particularly noteworthy - they're consistently courteous and supportive. My sincere appreciation goes out to the entire practice :-)

Disappointing customer experience at local business

Terrible customer experience

Exceptional care at cedars surgery every time

I've been familiar with Cedars Surgery in both a professional and personal capacity as my primary healthcare provider. The treatment I've received has consistently been top-notch, with courteous and professional interactions from all medical personnel. I'd like to specifically commend Dr. AK, who has been my primary physician and consistently demonstrates exceptional care that goes above and beyond expectations. While the entire team is remarkable, it's worth noting that occasional waiting times can occur due to the inherent pressures of the NHS—a circumstance that's understandable given the system's challenges.

Terrible healthcare experience with discriminatory treatment

unless you're an elderly woman, they'll concoct any pretext to avoid scheduling you in. You're better off just succumbing to treatable health issues that could have been easily prevented

Disappointing medical experience with unhelpful staff

Medical professional is competent, but the support personnel leave much to be desired

Prompt response but unhelpful customer service

Desk staff responded promptly, which earns them two stars, but their actual assistance left much to be desired

Great customer service and smooth experience

The front desk staff is welcoming and responsive. Scheduling is punctual, and I am pleased with the overall experience.

Miracle healing and friendly staff saved me

The front desk staff consistently demonstrate exceptional courtesy and helpfulness. Moreover, I successfully overcame a medical issue that had previously eluded diagnosis by other professionals.

Slow healthcare service left me frustrated and waiting

Endured a painfully long 2-week wait just for an online consultation, and nearly a month for an in-person appointment. You'd need a truly critical situation to justify such sluggish service.

Compassionate care from an amazing medical team

I appreciate the incredible dedication and compassion shown by both the medical staff and administrative personnel. Your kindness and professionalism have not gone unnoticed. Muchas gracias!

Fantastic local healthcare with caring professionals

I have nothing but praise for this medical center. The staff are incredibly welcoming and compassionate, and scheduling consultations has always been seamless. I would absolutely suggest this practice to others.

Worst experience ever at this terrible place

This place is a complete disaster every single time. I cannot stand visiting this establishment.

Compassionate care for my broken arm

The medical team provided swift and supportive care for my arm injury. I'm incredibly grateful to everyone involved and truly value the exceptional assistance I received! 🙏🏻

Exceptional nurse provides top-notch compassionate care

Nurse Jayne James is truly exceptional - her professionalism, compassion, and expertise are outstanding. She approaches her responsibilities with remarkable skill and dedication, delivering care of the highest caliber. I am incredibly grateful for her remarkable service and cannot recommend her enough!

Compassionate care turned my surgical stress around

Sharon and the entire team at Cedars Surgery transformed what could have been a devastating week of anxiety following an unexpected medical procedure into a period of tranquility and genuine compassion. I am profoundly grateful for their prompt attention and exceptional support in managing my surgical wound care. The depth of my appreciation is truly beyond description - thank you so much!

Exceptional care from a wonderful medical team

Every interaction I've had with the team has been marked by their kindness, expertise, and supportive approach. The entire operation is managed with impressive precision and smoothness. My sincere appreciation goes out to everyone involved.