The Chesser Surgery

Exceptional care from a truly compassionate medical team

I've been a patient at this medical practice for as long as I can recall. Dr. Ditri and his entire team consistently demonstrate exceptional care and commitment. I'm truly appreciative of the outstanding support they provide to both myself and my loved ones.

Unacceptable medical care leaves patient frustrated

My wife recently attempted to contact her doctor's office regarding the results of a scan performed at St. Helier Hospital, which has been pending for weeks. Previously, Dr. Cockbain had reported a scan as normal, but given her underlying COPD condition, she urgently needs to know about medication timing. Upon calling the surgery and requesting a return call, the receptionist informed her that a callback would only occur on March 15th. This delay is completely unacceptable, and we are demanding an explanation for such a prolonged waiting period. While we acknowledge the challenges of the COVID pandemic, it seems doctors now have reduced patient interactions and are redirecting many inquiries to 111, so a brief phone call should not take two weeks. They appear to be using COVID as a convenient excuse, which is absolutely DISGRACEFUL. We sincerely hope for a timely response to our concerns!!

Fantastic medical care for years of trust

Exceptional medical care. I've been a patient here for an extended period. I wholeheartedly endorse this practice to anyone seeking quality healthcare.

Compassionate care through decades of medical excellence

This medical practice is truly outstanding, and I've been a patient since its inception two decades ago. As an older individual with multiple interconnected health challenges, I've consistently found the physicians and administrative team to be exceptionally supportive. I'm genuinely perplexed by those who post critical remarks. Having worked as a caregiver for four decades, I understand the intricacies of the healthcare system. Physicians face immense challenges managing an expanding patient population with increasingly demanding and occasionally unrealistic expectations. I cannot emphasize enough how highly I endorse this medical facility.

Exceptional healthcare with compassionate medical professionals

I've been a patient at this medical practice for a long time. The entire team, from the administrative staff to the nursing professionals and physicians, are welcoming and kind. Dr. Healy, in particular, stands out as an exceptional healthcare provider who demonstrates genuine compassion and truly prioritizes patient well-being.

Exceptional healthcare team that truly cares for patients

Every physician and all the staff are truly exceptional at their jobs. I've experienced their top-notch care and attention, which they absolutely deserve. They go above and beyond in their work, so please be gracious and leave behind a warm smile.

Terrible service and unprofessional staff nightmare

Completely let down by the supposed 'manager' who demonstrated incompetence in handling information, neglecting to provide complete details and falsely asserting that our contact information was inaccurate when it was, in fact, correct. The individual displayed an unprofessional demeanor, characterized by rudeness and abruptness. Absolutely appalling.

Great service with minor waiting time hiccup

Delightful medical procedure with top-notch care. The sole drawback is the lengthy wait times. If you want to avoid delays, consider private healthcare. I've been under the care of numerous physicians and found them to be exceptional, consistently going above and beyond.

Frustrating and unhelpful healthcare experience

Utterly let down by their service. The personnel appear indifferent, making the registration procedure unnecessarily complex by repeatedly rejecting forms and offering zero guidance during the consultation. This experience stands in stark contrast to my interactions with comparable healthcare facilities. I'm concerned that the general practitioners might exhibit the same dismissive approach towards patients.

Worst medical experience ever terrible service

I would absolutely rate this medical service at zero if the rating system allowed it. The wait times are interminable, and the physicians demonstrate complete incompetence while displaying an incredibly dismissive and disrespectful attitude.