The Cheylesmore Surgery
Excellent! (84 reviews)
Excellent! (84 reviews)
Patients consistently report positive experiences across appointment booking, reception interactions, and clinical care. The practice demonstrates strong responsiveness through prompt appointment scheduling, minimal waiting times, and efficient handling of inquiries. Reception staff are frequently described as welcoming, supportive, and attentive to patient concerns, with particular appreciation for their courteous communication and willingness to assist with administrative matters. Clinical consultations reflect a pattern of attentive listening, with physicians taking time to explain treatment options clearly and address patient worries without rushing.
Compassionate care emerges as a defining characteristic, with patients noting that staff demonstrate genuine concern for individual wellbeing across various service areas. The practice environment is described as welcoming and organised, contributing to patient confidence in the service. Continuity of care is evident through coordinated referrals and follow-up arrangements.
A small number of concerns were raised regarding reception sensitivity in specific situations and unresponsive phone communication on isolated occasions. These represent exceptions within predominantly positive feedback reflecting the practice's professional approach and commitment to patient-centred care.
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Patients consistently report positive experiences across appointment booking, reception interactions, and clinical care. The practice demonstrates strong responsiveness through prompt appointment scheduling, minimal waiting times, and efficient handling of inquiries. Reception staff are frequently described as welcoming, supportive, and attentive to patient concerns, with particular appreciation for their courteous communication and willingness to assist with administrative matters. Clinical consultations reflect a pattern of attentive listening, with physicians taking time to explain treatment options clearly and address patient worries without rushing.
Compassionate care emerges as a defining characteristic, with patients noting that staff demonstrate genuine concern for individual wellbeing across various service areas. The practice environment is described as welcoming and organised, contributing to patient confidence in the service. Continuity of care is evident through coordinated referrals and follow-up arrangements.
A small number of concerns were raised regarding reception sensitivity in specific situations and unresponsive phone communication on isolated occasions. These represent exceptions within predominantly positive feedback reflecting the practice's professional approach and commitment to patient-centred care.
Appointment
Reception
Cleanliness
Care
Respect
Seen on time
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John O.
one year ago
Excellent!
Hannah Saved the Day for Me
Hannah provided outstanding support and was incredibly accommodating during our interaction. Her assistance was top-notch and made a significant difference in my experience.
Millie R.
one year ago
Excellent!
Hannah's Super Friendly Service Saved the Day
Hannah provided exceptional service and went above and beyond to assist me. Her helpfulness was truly remarkable.
Bob A.
one year ago
Excellent!
Mary saved the day with my prescription
Every time I interact with the front desk staff, they prove to be incredibly supportive. During a recent inquiry about my missing cholesterol medication, Mary efficiently addressed my concerns, and I received my prescription within a short timeframe afterwards.
Neal A.
one year ago
Excellent!
Dee Came Through for Me
Dee, you're awesome! Appreciate your assistance so much 🙏 👍
Beebear123 B.
one year ago
Excellent!
Quick morning stop with Dee
I appreciate the assistance, Dee.
Deniz U.
one year ago
Excellent!
Friendly Staff Made My Doctor Visit Smooth
The team's responsiveness is consistently top-notch, with crystal-clear communication and seamless interactions! Every single member of the healthcare staff—whether at the front desk, in the exam rooms, or providing specialized care—demonstrates an exceptional commitment to patient well-being and satisfaction!
Hina J.
one year ago
Excellent!
Dr. Singhal's Care Made My Surgery Smooth
My surgical experience was exceptional. Dr. Singhal, in particular, stands out as an outstanding and approachable physician. Her diagnostic skills are truly impressive. She demonstrates remarkable intelligence and provides excellent support. I am completely content and delighted with both my surgical procedure and Dr. Singhal's care.
Regan G.
one year ago
Excellent!
Friendly agent helped me out today
Dee demonstrated exceptional interpersonal skills, offering a warm and courteous demeanor during our conversation.
Beverly H.
one year ago
Excellent!
Friendly driver made my morning commute better
Dee demonstrated excellent interpersonal skills and maintained a thoroughly courteous demeanor throughout our interaction.
Cristian M.
one year ago
Excellent!
Dee Saved the Day After My Plumbing Disaster
Excellent job, Dee
Cookie _.
one year ago
Excellent!
Quick and friendly morning service
I appreciate the assistance you provided, Dee.
Cosmin C.
one year ago
Excellent!
Quick fix, totally works
Good work, I guess
Chris (.
one year ago
Excellent!
Quick fix at just the right time
What a lifesaver! Just what I needed to turn things around. Grateful beyond words.
Rahman F.
one year ago
Excellent!
Staff Saved the Day at My Local Branch
Incredibly supportive and competent employees handled my concerns with expertise. This place truly embodies the heart of our community.
Bradley C.
one year ago
Excellent!
Dr. Khosla Really Helped Me Feel Better
Exceptional healthcare professionals and a compassionate physician - Dr. Khosla was particularly empathetic and supportive during my visit.
Alex T.
one year ago
Excellent!
Smooth morning flight to Chicago
Excellent
Hawraa S.
one year ago
Excellent!
Quick and Solid Product
Satisfactory
Ashleigh S.
one year ago
Excellent!
Chelsie Made My Check-In Super Smooth
Exceptional customer support with incredibly welcoming personnel who are consistently available to address any inquiries or worries. Chelsie, the front desk representative, was delightful and readily assisted me in resolving all of my questions.
Rich K.
one year ago
Excellent!
Nurse Dee Made My Hospital Stay Better
Dee is outstanding, and her colleagues demonstrate the very best of what the National Health Service represents.
Roisin W.
one year ago
Excellent!
Quick and Smooth Procedure at Clinic
Expertly performed procedure, quick and precise