The Family Surgery

Smooth procedure with caring professionals

Had a procedure with Lesley and Caroline to remove a cyst and skin tag. These two professionals were incredibly warm and put me completely at ease during the treatment. I would absolutely endorse them both for anyone needing comparable medical services.

Kind staff helped my parents through tough time

The front desk team and employees were incredibly supportive and kind when helping my parents through a challenging time. I'm truly grateful for their compassionate service. I cannot recommend them highly enough.

Caring doctors who helped me through tough times

Over my seven-year relationship with The Family Surgery, I've consistently experienced exceptional care and compassion from their entire team. Whenever I've required medical attention, whether for routine check-ups or urgent matters, they've been readily accessible. During my recent extended health challenges, they've been incredibly proactive, conducting necessary tests and providing comprehensive support. Their commitment to patient care is evident in every interaction. The staff's genuine concern and professional approach make this medical practice truly outstanding, and I wholeheartedly endorse them to anyone seeking reliable healthcare.

Smooth surgery and friendly staff

My recent surgical procedure went smoothly, and I'm thoroughly satisfied with the care I received. My gratitude goes out to the medical team for their excellent service.

Terrible ear care at this clinic

If you're dealing with a common cold, this place can help. But for any ear-related issues, I'd recommend finding a different medical facility that specializes in those concerns.

Quick and caring medical support

I cannot express enough praise for The Family Surgery. Whenever I've required medical attention, they've promptly accommodated me with convenient appointment times. The entire staff provides exceptional, compassionate care that truly stands out. I wholeheartedly endorse this medical practice to anyone seeking top-quality healthcare.

Rude front desk staff ruined my visit

The front desk staff could definitely benefit from some customer service training and etiquette lessons.

Quick fix for my plumbing issue

Swift Assistance

Quick and friendly family practice

At this medical practice, I consistently encounter top-notch service. The front desk team is exceptionally friendly and professional, and scheduling appointments—whether in-person or via telephone—has always been straightforward and convenient for me.

Quick care when we needed it

Upon returning to the UK after more than two decades abroad, I harbored apprehensions about NHS healthcare. However, the Family Surgery has completely dispelled my concerns. Their service has been exceptional during our brief time back. Appointment scheduling is prompt, communication is swift with timely return calls, and the general practitioners are truly remarkable! I'm deeply grateful to have discovered such an excellent medical practice.

Friendly staff always makes my day

Always feel warmly received whenever I visit this place

Kind doctors helped me heal

Exceptional care. I am deeply grateful to Dr Aylewood and Dr Rigby for their compassionate assistance in managing my depression and anxiety.

Kind staff who truly listened

Compassionate and warm individuals who genuinely take the time to hear you out xx

Caring nurses made my procedure smooth

Welcoming personnel and a hospitable medical facility with a warm atmosphere.

Smooth check-in at friendly medical office

Smooth patient registration process with a welcoming and calm atmosphere inside the facility. The check-in was straightforward and the environment felt comfortable and stress-free.

Quick nurse visit, slow doctor wait

At the clinic, patients are typically processed quickly by nurses, but doctor consultations can involve substantial waiting periods. A few of the front desk staff could benefit from customer service training. Despite this, the facility maintains a high standard of cleanliness and operational effectiveness.

Spacious surgery near birkdale village

I personally inspected the amenities at the Family Surgery in Birkdale and can confidently say they are perfect for anyone seeking a new Family Doctor in Southport. The practice offers an extensive array of medical services, notably featuring a dedicated Minor Surgery Operating Theatre. The waiting areas are generously sized, thoughtfully designed, and even include a dedicated play space for children. Its convenient location near Birkdale Village, with proximity to Birkdale Station and local bus routes in Southport, adds to its appeal. The facility boasts a rear parking area that includes a designated disabled parking space. Additionally, a wheelchair-accessible ramp ensures easy entry for all patients. As a registered Yellow Fever Vaccination centre, the Family Surgery can comprehensively address all your travel vaccination and immunisation needs.