The Golborne Medical Centre

Disappointing service from uncaring medical practice

I'm finding the physician at this medical practice to be extremely unhelpful and lacking compassion. The process of obtaining prescriptions is frustratingly difficult. Despite our family's long-standing 27-year relationship with this surgery, I'm deeply disappointed by the quality of care we've experienced. The overall treatment has left me feeling thoroughly let down and undervalued.

Terrible service and unhelpful front desk staff

THE FRONT DESK STAFF WERE COMPLETELY UNHELPFUL AND PREVENTED ME FROM GETTING ANY ASSISTANCE. I WAS LEFT FEELING FRUSTRATED AND IGNORED. AVOID THEIR IN-PERSON SERVICE AT ALL COSTS AND STICK TO VIRTUAL APPOINTMENTS (THE RECEPTIONIST SEEMED CLUELESS ABOUT REMOTE CONSULTATION OPTIONS).

Incompetent medical practice with dangerous diagnostic errors

This terrible medical practice proved completely incompetent, failing to perform even a basic blood screening. They're recklessly misdiagnosing patients, which poses serious health risks. As a result, I'm permanently done with this clinic and will exclusively seek medical care through private consultations. 2/10

Exceptional care and support from dedicated professionals

I've never encountered a more dedicated group committed to addressing everyone's requirements and finding resolutions. Dr. Razak demonstrates exceptional attentiveness and consistently discovers innovative approaches to assist us, having introduced several valuable new services that truly cater to our specific needs. My sincere appreciation.

Compassionate doctors who truly care about patients

The medical professionals Melisseidi, Yasmin, Ramasamy, and Nannithambi demonstrated exceptional compassion and care during my visits. Their professionalism was evident in their attentive listening and precise medical guidance, ensuring I received appropriate treatment and referrals when needed. I feel completely comfortable seeking medical attention at this practice, and the front desk staff are equally outstanding in their service.

Worst medical experience ever terrible uncaring doctor

This medical practice is a complete health hazard. Dr. Razak is utterly unqualified to practice medicine, showing zero compassion and prioritizing financial constraints over patient care. Competent physicians are intimidated and prevented from delivering proper treatment due to her oppressive management. Her leadership is so toxic that any attempts to raise concerns are futile, as the administration consistently supports her unethical approach. She represents everything wrong with healthcare - prioritizing cost-cutting over patient well-being - and honestly deserves a thorough professional investigation that would likely result in her removal from medical practice.

Worst doctor ever unprofessional and disrespectful

Dr. Melisseidi is absolutely the most unprofessional medical practitioner I've ever encountered. Her behavior is completely unacceptable - she's hostile, impatient, and seems to take pleasure in demeaning patients. When I requested a simple referral letter, she became aggressive, refusing to help me and claiming she "didn't feel like it." She even went so far as to force me to call the hospital in her presence, then proceeded to yell at the hospital staff while accusing me of dishonesty. Moreover, I've learned she's treated my mother with the same contemptible disrespect, denying her a sick note and being verbally abusive. Another doctor completed the same task in mere minutes, highlighting Dr. Melisseidi's incompetence. Her medical training seems to have taught her nothing about basic human compassion or professional conduct. She appears to derive some perverse satisfaction from intimidating patients, wielding her position as a means to belittle and humiliate those seeking medical assistance. Frankly, she is a disgrace to the medical profession and should not be practicing medicine.

Terrible doctors with zero help for my acne problem

Hi, I want to express my frustration with two physicians, Dr. Pohugh and Dr. Wyact. These doctors have prescribed me varying medications and topical treatments. Dr. Wyact specifically recommended medicine and a cream over the past three months, but after diligently using both products, I've seen no improvement in my acne condition. Moreover, Dr. Pohugh's behavior today was incredibly unprofessional. When I was trying to explain my concerns, she accused me of being dishonest. I have never encountered a medical professional who has treated me with such disrespect. This entire experience has left me feeling deeply distressed and disappointed.

Terrible service and uncaring staff at medical practice

I encountered the most terrible receptionists imaginable, and the evening doctor was equally unprofessional, clearly more interested in leaving for the day than addressing my medical concerns. It's absolutely unacceptable. I strongly advise against anyone considering this medical practice - I'm thoroughly disappointed and frustrated with my experience.

Terrible service and discriminatory gp surgery experience

This medical practice deserves to be reported to the local health authority, as they are utterly disconnected and oppressive towards vulnerable patients. It's heartbreaking to witness their treatment. One of the doctors, Razak, is telling patients that the NHS lacks funds for comprehensive medication coverage, which is deeply distressing. The situation is particularly appalling considering a family that lost five members in the Grenfell tragedy is being treated as if they are responsible for their own suffering, seemingly discriminated against due to their immigrant background. Local community members must unite and demand appropriate, respectful healthcare services.

Great medical care with compassionate professionals

Throughout my experiences at this medical centre, I've consistently encountered warm, compassionate healthcare professionals who have been both welcoming and helpful during my visits.

Lifelong care with compassionate and reliable doctors

I've been a patient at this medical practice my entire life, and I've never encountered any issues. The reception staff are incredibly welcoming and always ensure I feel at ease. Dr. Lee is an exceptional physician who consistently provides excellent care. I've visited numerous times, and each appointment has been a comfortable experience. I would absolutely never speak ill of this medical practice.

Terrible customer service at medical practice

Receptionist staff displayed a complete lack of professionalism. Entirely uncooperative and dismissive. They began shutting down operations well ahead of the stated closing hour. Their demeanor was curt and unwelcoming. Without a doubt, this is the most disappointing medical facility I have ever experienced.

Exceptional care for complex medical needs

I've been receiving care at this medical facility since childhood, dealing with intricate health challenges and multiple specialists across various hospitals. The surgical team here excels at maintaining comprehensive communication, ensuring all my healthcare providers remain informed without me having to coordinate everything myself. The physicians are attentive, genuinely committed to addressing my needs, and proactively working to minimize potential health setbacks. Every doctor demonstrates remarkable professionalism and impartiality. The front desk staff are excellent, and while the only drawback is the occasional extended wait times, I recognize that they're striving to accommodate every patient's medical requirements, so I'm understanding and patient.

Terrible service and rude staff avoid this place

Absolutely terrible service with incredibly discourteous front desk staff. Definitely the most disappointing encounter I've ever had.

Terrible service and uncaring medical staff

The front desk staff were incredibly discourteous. The medical professionals seem completely indifferent to patient care. I strongly advise everyone to avoid this healthcare facility at all costs.