Patient Experience Summary

Patients consistently report positive experiences with the practice's team, describing them as welcoming, competent, and courteous. The convenient location and well-maintained facilities are frequently mentioned as practical advantages, contributing to accessibility and a pleasant environment for care.

The care experience is characterised by responsiveness and dedication that extends beyond standard expectations. Patients highlight instances where team members have gone to considerable lengths to support their needs, demonstrating a commitment to continuity and reassurance throughout their treatment. This approach fosters confidence in the service and reflects a practice-wide culture of attentiveness to patient welfare.

Appointment

90.00 %
Excellent

Reception

94.00 %
Excellent

Cleanliness

93.00 %
Excellent

Care

96.00 %
Excellent

Respect

96.00 %
Excellent

Seen on time

90.00 %
Excellent

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KD

Keith D. Google 2 months ago

Rating

Excellent!

Staff listened and took time with me

Excellent experience with a highly professional team.

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DJ

David J. Google 6 months ago

Rating

Excellent!

Staff here genuinely care about patients

We have consistently had excellent experiences as a family, with every team member providing outstanding care. We'd prefer to keep this to ourselves though, just in case word spreads and the practice becomes overwhelmed with new patients!

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KM

Keith M. Google 6 months ago

Rating

Excellent!

Staff member went extra mile for medication delivery

I am very grateful to the staff member who made exceptional efforts to help us obtain the medication we required following our procedure. They visited a local pharmacy after the surgery had closed for the day when the medication was unavailable at the practice, and then kindly delivered it to our home in the evening. This level of dedication and care goes well beyond what would normally be expected, and while I can only award five stars, this service truly merits higher recognition.

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MW

Mandy W. Google 2 years ago

Rating

Excellent!

Friendly staff and high standards of care

A wonderful medical practice with excellent healthcare professionals and support staff. The standard of care provided is exceptionally high. The practice is conveniently situated in the village centre.

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DS

David S. Google 4 years ago

Rating

Excellent!

Friendly staff who really listened to me

Outstanding service provided by a welcoming and competent team.

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JB

Jane B. Google 6 years ago

Rating

Excellent!

Friendly staff and a clean, welcoming surgery

Wonderful team members, conveniently located practice, highly recommended, pleasant and well-maintained facilities.

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Patient Experience Summary

Patients consistently report positive experiences with the practice's team, describing them as welcoming, competent, and courteous. The convenient location and well-maintained facilities are frequently mentioned as practical advantages, contributing to accessibility and a pleasant environment for care.

The care experience is characterised by responsiveness and dedication that extends beyond standard expectations. Patients highlight instances where team members have gone to considerable lengths to support their needs, demonstrating a commitment to continuity and reassurance throughout their treatment. This approach fosters confidence in the service and reflects a practice-wide culture of attentiveness to patient welfare.

Appointment

90.00 %
Excellent

Reception

94.00 %
Excellent

Cleanliness

93.00 %
Excellent

Care

96.00 %
Excellent

Respect

96.00 %
Excellent

Seen on time

90.00 %
Excellent
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