The Junction Medical Practice

Pharmacist Murat's Compassionate Care for Mom

My admiration for Clinical Pharmacist Murat Battal knows no bounds. He consistently demonstrates exceptional dedication to my mother, displaying a remarkable depth of empathy that is remarkably uncommon. He meticulously listens, provides crystal-clear explanations, and ensures her requirements are comprehensively addressed — never feeling hurried and always maintaining her utmost dignity and respect. Murat's unwavering support has profoundly impacted her health and provided immense reassurance to our entire family. His follow-up communications are considerate, and his commitment to those he assists is genuinely heartfelt. We are profoundly thankful for his involvement in her healthcare journey. He represents the absolute pinnacle of professional excellence.

Immunisation Booklets Vanished at Careless GP

Not only did they misplace my immunisation booklet, but my sister's as well. According to their staff, my booklet hasn't been lost, despite the doctor who took it four months ago claiming no memory of ever receiving it, even though she specifically asked me to hand it over for scanning. In my sister's situation, the receptionists were responsible for losing her booklet after persistently requesting my mother leave it at the GP. I wouldn't trust them with anything. These two incidents have clearly demonstrated how disorganized this GP practice is when it comes to safeguarding documents, and they're quick to suggest that you've misplaced your own items, even when you distinctly recall handing them directly to a doctor or receptionist. Avoid choosing this GP practice at all costs.

great practice

wonderful GP, very polite staff, tried best to help you

Sheila at the front desk rocks

Medical professionals. Outstanding! The front desk staff member, Sheila, consistently demonstrates exceptional service and willingness to help, despite potentially not receiving the recognition she deserves. Appreciation expressed.

Friendly dentists at both London locations

I've visited their two locations on Tufnell Park Road and Darthmouth Park Hill, and the staff at both sites have consistently provided outstanding service. I wholeheartedly endorse this medical practice!

Friendly Staff Helped Me Today

Excellent care provided, much appreciation to the National Health Service 👍✨

Quick and Painless NHS Surgery

My brief medical procedure at the clinic was seamless and trouble-free. The NHS care I received was exceptional, and I would wholeheartedly endorse this healthcare service.

Tiara saved my day at the pharmacy

Tiara at the front desk was absolutely wonderful. Despite the complications with my medication, she assisted me promptly and remained incredibly kind throughout the waiting process, even when things were challenging!!👌🏾

Professional care from a thoughtful team

A top-tier facility marked by dedicated and thoughtful professionals across both clinical and administrative roles.

Reliable care at Dartmouth park site

I've been a patient at Junction medical practice for more than ten years. They've been reliable in providing the necessary monitoring for my hospital visits, and their administrative team has been quick to contact me regarding additional appointments and medical investigations. Every time I've been to the Dartmouth park location, the staff have demonstrated politeness, helpfulness, and professionalism.

Frustrated with uncaring doctor during short visit

I visited the clinic today for a 12-minute appointment, and the doctor completely ignored me, showing no concern for my well-being or the intense pain in my arm 😢. Despite paying substantial taxes, this is the kind of subpar medical service we receive. This doctor's behavior is absolutely unacceptable 👎 😢

Rude Receptionist Made Me Switch Doctors

The front desk staff member, sporting a cropped gray hairstyle and wearing spectacles, was incredibly unhelpful. I can't determine if her attitude stems from my potential language barrier or her general disinterest in her professional responsibilities. As a result, I've since switched my general practitioner. The new arrangement is significantly more satisfactory.

Smooth morning flight to Denver

Fantastic interaction

Worst Healthcare Experience at Dr. Smith's Office

Abysmal service, their sole approach involves attempting to contact patients via telephone, strategically timing calls to catch them at awkward moments, ensuring they can continue to evade and disregard patient concerns

Clear Communication at Junction Medical Practice

Despite my limited English skills, the reception team has been incredibly helpful, with their phone communication being crystal clear and easy to comprehend. I've been a patient at Junction Medical Practice for nearly a decade, and they consistently keep me informed about my health needs. They proactively send letters, emails, and reminders about upcoming appointments, ensuring I'm well-prepared. The scheduling process is flexible, offering me various days and times that suit my schedule. Every staff member, from doctors and nurses to the reception team, demonstrates professionalism and a genuine commitment to patient care. My heartfelt appreciation goes out to the entire team - continue your excellent work! 👍

Caring Team Makes All the Difference

Throughout my five-year journey with Junction Medical Practice, I can unequivocally state that they represent healthcare excellence. Every member of their team - whether greeting patients at the front desk or providing medical care - consistently demonstrates warmth, expertise, and genuine empathy.

Missed Calls and Phone Troubles at the Clinic

I encountered significant challenges this morning while scheduling a telephone consultation for my persistent, troubling cough, which initially seemed straightforward. Complications emerged when the doctor attempted to contact me twice in rapid succession. During the first call, my phone was positioned right beside me, yet it inexplicably didn't ring, possibly due to a technical glitch, and the call went directly to voicemail. The second time I answered, but the doctor had already left a message. I promptly contacted the reception after each missed call, only to be informed that I would need to schedule another emergency appointment for the following day. This seemed utterly absurd - surely they could have connected me with the doctor given the apparent phone communication issues. I subsequently booked an emergency appointment for the next day. Ultimately, everything proceeded smoothly, and I was thoroughly satisfied with the sensible medical guidance provided during the telephone consultation. I had been extremely unwell the previous day when unable to speak with a physician. My late mother and I were consistently and exceptionally well cared for by Dr. Hanns and Dr. Chowdrey over an extended period.

Misdiagnosis Left Me in Serious Trouble

This medical practice is a complete disaster - steer clear of registering here. I was compelled to switch healthcare providers due to their unprofessional approach and repeated incorrect diagnoses of my medical condition. Ultimately, I departed from this surgery, and they subsequently failed to communicate crucial health information to my new general practitioner, which has significantly hindered my recovery process.

Sole Made My Morning Doctor Visit Easy

I encountered an outstanding visit to the medical practice today, all credit to the front desk staff member, Sole. She demonstrated remarkable compassion and competence, which greatly simplified scheduling my appointment. Sole meticulously outlined the specifics of my upcoming consultation and furnished me with comprehensive information. Her supportive approach transformed what could have been a complicated process into a seamless and relaxed experience. Truly praiseworthy service!

Quick and Easy NHS Clinic Visit

Exceptional personnel across all departments - from front desk staff to medical professionals, with a special shout-out to the administrative team! Incredibly supportive! Sincere appreciation for your dedicated efforts supporting the National Health Service! Scheduling is a breeze, and the online booking process is straightforward and user-friendly.