The Lakes Medical Practice

Exceptional service that always exceeds expectations

Every visit to this place has been exceptional. The employees consistently demonstrate remarkable dedication and provide top-notch service.

Terrible service and endless waiting for appointments

Their scheduling is a complete disaster, constantly canceling appointments and leaving patients waiting for extended periods. I'm thoroughly disappointed with their lack of responsiveness and apparent indifference to customer needs.

Exceptional healthcare with compassionate and skilled professionals

I consider this an exceptional healthcare facility.

Terrible service and zero understanding

This service is completely mismanaged, with no sense of timing or customer comprehension. They barely deserve even a single star rating.

Unprofessional staff ruined my medical experience

The receptionist was incredibly unprofessional! Upon requesting to consult with the doctor and being informed of a three-week wait, I attempted to elaborate on my medical condition, only to be met with mockery and laughter. Such appalling conduct is completely unacceptable! There's a total absence of empathy and consideration, and it appears that basic customer service and staff training have been entirely neglected at this facility.

Fantastic medical care with compassionate professionals

I've been a patient at this medical practice for approximately 12 months, and throughout this time, my experience has been truly outstanding.

Compassionate care through every medical challenge

Medical professionals have been incredibly supportive during numerous challenging moments involving my child.

Compassionate care when i needed it most

I arrived at the medical practice feeling incredibly anxious and overwhelmed. Marie promptly guided me to a private room, listened attentively, and was incredibly supportive. She committed to consulting with a physician, who would contact me shortly. True to her word, I received a phone call just 10 minutes after leaving the surgery, and within half an hour, I was meeting with a doctor. Healthcare workers often face criticism, with people quick to voice complaints. I want to take a moment to acknowledge and express my gratitude for the outstanding care and service I received from the staff.

Unhelpful staff at urgent care clinic

The front desk employees are extremely dismissive and will only entertain requests related to critical medical situations, turning away any other type of inquiry or assistance.

Terrible healthcare with unhelpful and rude staff

Complete farce claiming emergency-only slots when that's what emergency services are meant for. The front desk personnel are discourteous and uncaring, consistently short-staffed, and it's shocking they've received any positive feedback at all.

Worst dental clinic ever terrible experience

Unhelpful staff, scheduling is a nightmare, and their phone reservation process is completely absurd.

Compassionate look at hardworking front desk heroes

The front desk staff consistently demonstrate genuine effort, and it's important to remember they're individuals with their own challenges and emotions. Just moments before answering your call, they might have endured harsh criticism from a previous interaction, and quickly regaining composure is a skill that takes considerable practice. Moreover, they aren't responsible for creating the policies they're required to follow.

Compassionate care when i needed it most

I encountered exceptional service during my recent trip to the lakes. When I raised a concern, I was promptly invited to a consultation within just two hours following a phone discussion. I appreciate your commitment to delivering top-tier support during what has been a challenging period for everyone involved.

Frustrating healthcare experience with dismissive providers

Medical staff, including doctors and nurse practitioners, consistently fail to hear me out. When I describe my symptoms, they appear dismissive, instead choosing to dictate how I should be experiencing my own health concerns, effectively talking over me and disregarding my personal experience.

Terrible service from an unhelpful receptionist

The receptionist displayed an incredibly unpleasant attitude. I had brought my own mask, but its ear string had unfortunately broken. Her response was hostile and made me feel extremely unwelcome. She gave me a stern look, reluctantly provided a replacement mask, and made it clear she was doing me an unwanted favor. She then discussed my situation dismissively with another staff member, repeatedly referencing the posted signage. No matter how I tried to explain my situation, she completely ignored me. The only bright spot in this entire experience were the nurses, who were genuinely kind and helpful.

Friendly staff make every visit a pleasant experience

Throughout my interactions with the staff, both at the front desk and in specialized roles, I've consistently found them to be helpful and supportive. In all my visits here, I've never experienced anything less than a positive encounter.

Terrible customer service at medical office

Unwelcoming front desk staff. Terrible interaction and communication skills.

Terrible service and zero customer care

Terrible customer service. The staff are consistently unaccommodating and always seem unprepared, making every interaction frustrating and inconvenient.

Amazing doctor and staff with exceptional care

I'm expressing my heartfelt gratitude to Dr. Saeed, whom I consulted recently. She was incredibly kind and meticulous during my appointment. Moreover, the front desk team was phenomenal, going above and beyond to assist me in every possible way.

Chaotic medical center with incompetent staff experience

Hey there! Grateful that I wasn't admitted on May 6th, 2021 - what a bunch of incompetent folks at this medical facility! Within just a quarter-hour, a staff member managed to mess up over 5 incredibly ridiculous things during our interactions. All of this unfolded across two separate phone conversations. It seemed like they were completely disoriented, even though it was already 4 PM! If you enjoy experiencing total absurdity, definitely go ahead and register here... ;-)