The Limes Medical Centre

Exceptional healthcare with compassion and efficiency

★★★★★ Exceptional Healthcare at Limes Medical Centre What an incredible visit to The Limes Medical Centre in Small Heath. I was stunned by how quickly I secured an appointment - just within an hour of my initial phone call, which was truly impressive. The front desk staff were consummate professionals, ensuring a seamless and efficient check-in process. My appointment ran with perfect punctuality, with absolutely no waiting around. Dr. Arun Ahluwalia delivered remarkable medical care - he comprehensively addressed my health issue, conducted a thorough weight assessment, and even proactively arranged a referral to a dietitian. His comprehensive approach and additional thoughtful steps were genuinely appreciated. Absolutely first-rate service from start to finish. My sincere gratitude!

Terrible healthcare experience with unresponsive gp clinic

The healthcare practice here is extremely subpar. I've attempted to contact them repeatedly regarding my child's infection, yet they consistently refuse to schedule an appointment.

Caring doctors great service despite grumpy receptionists

I've been a patient at this medical practice since they relocated from Coventry Road to Cooksey Road, and I've been seeing the same family of doctors my entire life. The doctors themselves are excellent, and thankfully, I rarely need to see them due to good health. However, the receptionists have consistently been rude and impatient, particularly the younger staff members. They urgently need to improve their attitudes, as this has been a long-standing issue that I cannot comprehend. Despite this, the surgery is spotlessly clean, and the wait times are impressively short. Booking appointments is also relatively straightforward if you call early in the morning. One caveat: securing a nurse appointment for wound care and bandage management is challenging, so be prepared. Contrary to some opinions, this surgery isn't as problematic as people claim. Remember, visiting the doctor is about receiving treatment, not socializing - the medical staff aren't your friends. That said, I do acknowledge that patients would appreciate a bit more warmth and enthusiasm from the staff, which seems like a reasonable expectation.

Unprofessional doctor with zero medical advice

I consulted a physician at this clinic regarding a medical concern, and incredibly, their professional advice was to suggest I search for information online!

Great tool for skill improvement

Fantastic workout routine that really helps improve technique and skill development. A solid approach to honing one's abilities and making steady progress. Highly recommended for anyone looking to systematically enhance their performance.

Worst medical centre ever avoid at all costs

If I could assign a negative rating, I would. My experience at Limes Medical Centre over four years (2020-2024) was undoubtedly the most abysmal healthcare encounter in my 31-year lifetime. Where to begin? The administrative team was disorganized, the general practitioners displayed a complete lack of ethical and emotional sensitivity, and the Practice Manager demonstrated zero understanding of customer service or basic business principles. The entire practice is an absolute embarrassment. They falsely claimed to have referred me for adult autism services, and utterly failed to provide any meaningful support for my deteriorating mental health, which ultimately led to my job resignation. Their negligence was appalling. Fortunately, I eventually transferred to Swan Medical Centre, who are truly exceptional. My strongest advice: AVOID THIS PRACTICE AT ALL COSTS.

Disappointing service that never seems to improve

The quality of service falls short of expectations, a trend I've observed consistently over an extended period.

Unprofessional and discriminatory medical service nightmare

Terrible general practitioner office, absolutely the worst. They seem completely uninterested in providing care and support to their own community, specifically Jewish patients.

Terrible healthcare service destroying my health

Since the start of 2024, I've been attempting daily to secure a medical consultation due to my deteriorating health, yet I'm consistently met with "no appointments available" and told to call back the next day. Now, when I request an item from my recurring prescription, I discover they've removed it without any notification, leaving me questioning how I'm supposed to manage my insulin. The word "disgusting" doesn't even begin to capture my frustration.

Terrible healthcare experience at this medical centre

Terrible experience. This medical practice demonstrates a complete disregard for patient welfare and well-being. Medication prescriptions are frequently incorrect and mishandled. The front desk staff are unhelpful and dismissive, often failing to even pick up incoming calls. The entire healthcare facility requires a comprehensive review and should be deemed unfit to provide medical services or patient treatment.

Terrible service with rude staff and unprofessional care

Another medical procedure orchestrated by Asians to demean their own community! What an absolute embarrassment! Is this what passes for professional healthcare? And what on earth is with the name THE LIMES!! The petite female physician working there is incredibly discourteous and irritating! One might expect expertise, but her competence is comparable to that of a laboratory rodent! And let's not forget the so-called STARS OF THE SHOW - the front desk staff!! Good grief, absolutely atrocious. They could rival vampires in their complete lack of empathy or compassion.

Exceptional medical placement with supportive healthcare team

As a nursing student currently undertaking my clinical placement, I want to express my heartfelt gratitude to Dr. Arun Ahluwalia, Dr. Neha Dadheech, Manager Mohammed Imran, and the entire reception team for their exceptional support and guidance during my time at The Limes Medical Centre. My experience here has been truly remarkable, especially in terms of understanding primary care. I successfully completed my required competencies, acquired valuable nursing and clinical skills, and maximized the learning potential of my placement. The quality of care I observed here is outstanding. Every staff member, from doctors and nurses to phlebotomists and receptionists, demonstrates a genuine passion for patient care. There's a wonderful, warm connection between healthcare professionals and patients. Moreover, the staff consistently display politeness and a sincere willingness to listen to and address any concerns or questions raised.

Compassionate doctor provides exceptional patient care

My spouse receives medical care at this practice and has been treated by an exceptional young doctor. The physician demonstrated remarkable compassion and provided incredibly thoughtful attention 5 🌟

Frustrating customer service at medical clinic

I attempted to contact the service precisely one minute after their stated opening time at 08:30, only to be greeted by a message claiming they were closed. When I tried calling again at 08:45, I was abruptly informed that no appointments were accessible and was advised to seek hospital care if the matter was urgent.

Worst doctor ever avoid at all costs

Dr. Dadeech is hands down the most incompetent physician I've ever encountered. Completely worthless as a medical professional, they will go to any lengths to avoid assisting you, even stooping so low as to fabricate information about medications.

Terrible customer service ruined my entire experience

Customer service at the front desk was extremely disappointing and subpar 👎 😐 😑

Rude receptionist ruined my entire customer experience

Extremely unprofessional conduct by the overweight Indian woman at the front desk. She completely disregarded me, interrupting and dismissing my concerns. Her attitude was unacceptable, and I strongly urge management to address the poor quality of their reception service.

Terrible medical practice with zero patient care

Absolutely zero stars for this subpar medical practice. It's baffling how they're still in business. Securing a consultation feels like playing the odds, with physicians seemingly consulting Dr. Google and enforcing a ridiculously restrictive one-problem-per-visit approach.

Worst medical center ever avoid at all costs

I'd give zero stars if possible Avoid this medical center at all costs if you're seeking quality care. They're completely indifferent to patient needs, provide terrible service, and seem to have no problem being dishonest about everything.

Unprofessional receptionist ruins healthcare experience

My interaction with the receptionist was absolutely dreadful. She consistently displays a terrible attitude and lacks any semblance of compassion. She shows zero interest in assisting patients or offering guidance, and seems to have significant emotional control problems. Truthfully, this has been the most unpleasant encounter I've had at this medical practice. I'm eagerly looking forward to finding an alternative healthcare provider as quickly as possible.