The Old Court House Surgery

Terrible service and impossible to get appointments

Steer clear of this medical practice - scheduling an appointment is an absolute nightmare. Whether it's for myself or my child, you're looking at a two-week lead time, and trying to get through on the phone when they first open is like entering a frustrating battle. You'll inevitably end up stuck on an absurd waiting list, only to be informed they can't accommodate you. The front desk staff are completely useless and unhelpful. Save yourself the aggravation and look elsewhere.

Painful procedure with poor hygiene and incomplete care

Feeding First was an absolute disaster. Their lack of proper sterilization led to a serious tongue infection for my son, forcing him to begin antibiotic treatment. Moreover, their incomplete tongue tie procedure was ineffective, resulting in a recurrence that necessitated additional medical intervention just a fortnight later. I strongly advise seeking out a lactation consultant specialist for this delicate procedure.

Decent care with some front desk frustration

The medical staff are competent, but the front desk could improve their customer service approach.

Exceptional healthcare with friendly and helpful staff

Despite conflicting opinions in other reviews, my experience has been seamless, with exceptional support from the welcoming and professional front desk team. The general practitioners and nursing staff maintain an equally high standard of care.

Worst medical experience ever terrible doctors

From what numerous individuals have reported, the medical service here is utterly laughable. Moreover, certain physicians (and I stress not every single one) appear completely incompetent. I'm confident I could perform a more thorough assessment and provide superior recommendations than what they're currently suggesting. ABSOLUTELY APPALLING!

Exceptional care and compassion from amazing staff

I want to express my gratitude to the welcoming reception team and Dr Nawrocka for their exceptional professionalism and supportive approach, who genuinely represent the best qualities of this medical practice.

Compassionate doctor saved my life and health

Dr. Monika Nawrocka is undoubtedly the most exceptional physician I've encountered. When I was in a critically poor condition, she personally visited my residence and ardently advocated for my admission at St. Helier hospital. Following a three-week hospital stay, I continue to receive her compassionate ongoing care. She consistently prioritizes my needs and demonstrates a sincere commitment to my health and recovery. Her proactive approach and intervention were potentially life-saving, and I'm uncertain of my outcome without her support. Dr. Nawrocka is an absolute asset to her medical practice, embodying the highest standards of professional and personal care.

Smooth and speedy medical care with friendly staff

Secured a last-minute consultation as a visiting patient on short notice. Received a warm greeting and swiftly completed the necessary paperwork. Impressive administrative efficiency, comfortable waiting area, and impeccable scheduling. Particular appreciation to Dr Jones and Pamela. Wednesday, September 18th, 2019.

Mediocre service with helpful doctors despite challenges

Typically experience delays, which seems common among general practices. Similar to others' experiences, the front desk personnel lack friendliness, and their telephone manner is rather cold. Securing a consultation proves challenging - I called precisely at 8am and found myself 13th in line! Thankfully, the doctors themselves are supportive, so it's not entirely negative. I'd consider switching practices, but since I'm relocating soon, I'll just ride it out until then...

Amazing doctors and nurses who truly care

I've been a patient at this medical practice for many years, dating back to their relocation from Robin Hood lane. My husband is also a patient here, and we both truly appreciate the doctors who are incredibly supportive and genuinely care about their patients. Dr. Grice has been our physician for an extended period, and we wouldn't consider seeing anyone else. We highly recommend this practice to anyone seeking medical care, as you'll be in exceptional hands. For my ongoing asthma and diabetes management, I regularly consult with the nurses, who are consistently compassionate, tender, and welcoming - as are all the staff members. The receptionists are wonderfully accommodating and will go to great lengths to assist you. Every single person at this surgery is committed to providing the best possible support. I'm not just offering empty praise; this is based on our genuine experience. If you're looking for a reliable medical practice, you need look no further than this one.