Patient Experience Summary

Patients consistently praise the practice for its courteous reception experience, with staff demonstrating warmth and genuine kindness that has prompted some to switch practices specifically to receive care here. Appointment booking is described as straightforward and convenient, with online systems and swift scheduling making access easy. During consultations, physicians are noted for attentive listening, comprehensive explanations, and compassionate care that leaves patients feeling heard and supported rather than rushed.

The medical team across all levels—from receptionists to doctors and nursing staff—demonstrates exceptional professionalism and helpfulness. Patients report responsive communication, including rapid replies to online messages, and consistent support when navigating administrative tasks or health concerns. Many long-standing patients emphasise continuity of care and confidence in the service, with several mentioning they would not consider changing providers.

Some patients noted concerns about extended waiting times for appointments and lengthy consultation durations, while one observation highlighted occasional inattention at reception. However, these issues were outweighed by appreciation for the care quality and the team's willingness to go above and beyond to address patient needs and provide reassurance during challenging health situations.

Appointment

89.34 %
Excellent

Reception

91.45 %
Excellent

Cleanliness

92.50 %
Excellent

Care

96.78 %
Excellent

Respect

97.12 %
Excellent

Seen on time

87.65 %
Excellent

Filter

SO

Sheila O. Google 11 months ago

Rating

Excellent!

Exceptional healthcare with compassion and care

The medical professionals at Park Centre deliver a service that is precise, compassionate, and swift. I deeply appreciate their comprehensive care and the unwavering support they've extended to me during a challenging health situation. My sincere gratitude goes out to them.

More Info
DF

David F. Google 11 months ago

Rating

Great!

Efficient and caring nursing practice meets expectations

I arrived for my scheduled 9:20am consultation with the practice nurse and was seen promptly. The nurse provided excellent care and made me feel completely comfortable. I continue to be thoroughly satisfied with the high-quality service at this medical practice.

More Info
WE

Wendy E. Google 11 months ago

Rating

Excellent!

Exceptional healthcare with compassionate and attentive staff

The staff consistently demonstrate exceptional support, empathy, and initiative, always ready to assist you. Whenever you have questions, they are diligent in finding solutions, and if they don't immediately know the answer, they promptly follow up with accurate information. The medical practice has significantly enhanced its services, providing comprehensive care that truly benefits patients. I'm incredibly grateful to have such an outstanding healthcare team as our primary medical providers.

More Info
SB

Saul B. Google one year ago

Rating

Average!

Confused by high qrisk2 score despite healthy lifestyle

My general practitioner informed me that my qrisk2 assessment indicated a high cardiovascular disease risk, necessitating statin medication. However, my recent blood tests reveal completely normal cholesterol levels. Upon investigating the qrisk2 criteria, I've discovered that I don't match any of the typical risk factors associated with this score. I'm a non-smoker, consume minimal alcohol, have no family history of cardiovascular disease, maintain a healthy diet, and am at an ideal weight. This raises significant questions about how such a high qrisk2 score was calculated. I'm uncertain whether there might be an error in the assessment, and I'm considering seeking a second opinion from another healthcare professional to clarify these discrepancies.

More Info
TB

Taher B. Google one year ago

Rating

Excellent!

Fantastic product with amazing customer support

Excellent product and customer support, truly appreciate it.

More Info
EO

Emecheta O. Google one year ago

Rating

Excellent!

Compassionate care at its finest medical clinic

I had heard rumors about general practitioners being challenging and rarely accommodating when it comes to discussing emerging health concerns, but Park Medical Centre defies those expectations. They genuinely listen to their patients, a quality I've observed repeatedly, and are consistently prepared to offer medical guidance. The entire staff at this GP clinic is professionally trained and treats each patient with exceptional care and respect, making you feel truly valued. Without a doubt, Park Medical Centre stands out as the top medical practice in Manchester.

More Info
AG

Andrew G. Google one year ago

Rating

Excellent!

Smooth and caring medical experience

Compassionate and punctual healthcare professional provided a warm, welcoming experience during my medical visit.

More Info
JW

Jean W. Google one year ago

Rating

Excellent!

Trusted medical care for generations of patients

Throughout my six-decade journey with The Park Medical, I can confidently endorse their services. From administrative personnel to physicians, every individual at this practice demonstrates exceptional approachability and warmth.

More Info
NR

Natalie R. Google one year ago

Rating

Excellent!

Exceptional healthcare with genuine care and compassion

5 stars ⭐⭐⭐⭐⭐ From the moment you walk in, the entire staff—receptionists, physicians, and nursing personnel—demonstrate exceptional warmth, professionalism, and genuine compassion. Scheduling appointments is a breeze, and I particularly appreciate the streamlined online booking system that makes the process incredibly convenient! During consultations, the physicians are attentive listeners who explain medical details with remarkable clarity, ensuring I never feel hurried or overlooked. Their approach has been consistently comprehensive, supportive, and forward-thinking regarding my healthcare needs. I must also commend the physiotherapist, whose dedication and exceptional service truly stood out—she went the extra mile to assist me. I feel incredibly fortunate to have such a dependable and empathetic medical practice managing my health. I wholeheartedly endorse this clinic to anyone seeking top-quality care!

More Info
AG

Alan G. Google one year ago

Rating

Excellent!

Compassionate care beyond my expectations

Received excellent care and was handled with genuine consideration and kindness

More Info
YP

Yvonne P. Google one year ago

Rating

Excellent!

Exceptional care that exceeded my expectations

Exceptional customer support that truly stands out from my previous experiences. I'm genuinely impressed and appreciative of the outstanding service provided. Many thanks! 😊

More Info
IA

Imran A. Google one year ago

Rating

Excellent!

Quick and friendly customer support

Solid customer support and friendly assistance throughout my experience.

More Info
PS

Paula S. Google one year ago

Rating

Excellent!

Compassionate and skilled nurse makes blood test easy

I visited the medical center for a standard blood draw. The nursing staff member was exceptionally competent and displayed a wonderfully warm demeanor. She truly represents the high standards of this healthcare facility.

More Info
SD

Susan D. Google one year ago

Rating

Excellent!

Compassionate care from a trusted medical professional

Outstanding service from the physician who genuinely took the time to hear my concerns during a critical consultation addressing my long-standing mental health condition. We collaboratively developed a comprehensive strategy for ongoing care. Having been a patient at this medical practice for over three and a half decades, I have complete faith and trust in their professional approach.

More Info
SB

Stephen B. Google one year ago

Rating

Excellent!

Consistently reliable and friendly customer support

Consistently top-notch customer support.

More Info
AF

Annette F. Google one year ago

Rating

Excellent!

Exceptional healthcare with compassionate and attentive staff

A compassionate and dedicated staff across all levels, from the front desk to the doctors and nursing team. We deeply appreciate the consistent, high-quality care you provide for our entire family.

More Info
RP

Rashmi P. Google one year ago

Rating

Excellent!

Amazing healthcare experience with friendly staff

The personnel are exceptionally courteous, and the self-check-in system is incredibly convenient, especially during times when the front desk appears crowded. The physicians are excellent, friendly, and the overall service quality is highly satisfactory.

More Info
SW

Steven W. Google one year ago

Rating

Excellent!

Friendly and helpful service every time

Exceptional team members who provide outstanding service and make the experience truly enjoyable.

More Info
PP

Phil P. Google one year ago

Rating

Excellent!

Loyal customer with minor hiccups but great service

I've been a resident here for nearly a decade and a half. Sure, there are minor challenges from time to time, but that's just the nature of things. What truly matters is how responsive and supportive the management is whenever problems arise.

More Info
LC

Laurie C. Google one year ago

Rating

Excellent!

Friendly staff made my prescription app experience easy

A few days back, I encountered some difficulties navigating the prescription renewal app, prompting me to visit the Practice in person for guidance. The Reception Manager, Karen, was incredibly supportive and understanding while assisting me with the app's functionality. Dan also stepped in to provide additional help. I'm impressed by Dan's management of the practice, and Karen along with her reception colleagues are truly invaluable to Park Medical. My sincere appreciation goes out to the entire team!:)

More Info

For practice staff

Respond to patient feedback

Track improvement over time

Export evidence for CQC inspections

Claim your profile
Practice Response Rate
0.00%

Shows how often this practice responds to patient reviews and feedback.

About the GP

  • Verified GP
  • Accepts all feedback, both positive and negative.

Contact Information

  • 0161 9985538
  • Park Medical Centre 434 Altrincham Road Baguley Wythenshaw, Manchester M23 9AB

Patient Experience Summary

Patients consistently praise the practice for its courteous reception experience, with staff demonstrating warmth and genuine kindness that has prompted some to switch practices specifically to receive care here. Appointment booking is described as straightforward and convenient, with online systems and swift scheduling making access easy. During consultations, physicians are noted for attentive listening, comprehensive explanations, and compassionate care that leaves patients feeling heard and supported rather than rushed.

The medical team across all levels—from receptionists to doctors and nursing staff—demonstrates exceptional professionalism and helpfulness. Patients report responsive communication, including rapid replies to online messages, and consistent support when navigating administrative tasks or health concerns. Many long-standing patients emphasise continuity of care and confidence in the service, with several mentioning they would not consider changing providers.

Some patients noted concerns about extended waiting times for appointments and lengthy consultation durations, while one observation highlighted occasional inattention at reception. However, these issues were outweighed by appreciation for the care quality and the team's willingness to go above and beyond to address patient needs and provide reassurance during challenging health situations.

Appointment

89.34 %
Excellent

Reception

91.45 %
Excellent

Cleanliness

92.50 %
Excellent

Care

96.78 %
Excellent

Respect

97.12 %
Excellent

Seen on time

87.65 %
Excellent
Filter

Order By

Rating