Patients consistently praise the clinical care and attentiveness of healthcare professionals at this practice, with particular recognition for thorough consultations, compassionate listening, and clear communication about treatment options. Weekend appointment availability is valued, and nursing staff receive frequent commendation for their gentle, professional approach and warm demeanor during procedures. However, several patients have reported concerns with reception efficiency, appointment scheduling challenges, and prescription processing delays, with some experiencing significant frustration when attempting to arrange follow-up care or obtain medication refills.
The practice demonstrates strong clinical expertise and patient-centered care, with doctors showing genuine concern for patient wellbeing and taking time to address health concerns comprehensively. Staff courtesy and responsiveness are highlighted as notable strengths. Despite these positive aspects of clinical service, administrative processes require attention, particularly around booking experience and prescription management, where patients have encountered unnecessary delays and barriers to accessing necessary medication support.
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Patients consistently praise the clinical care and attentiveness of healthcare professionals at this practice, with particular recognition for thorough consultations, compassionate listening, and clear communication about treatment options. Weekend appointment availability is valued, and nursing staff receive frequent commendation for their gentle, professional approach and warm demeanor during procedures. However, several patients have reported concerns with reception efficiency, appointment scheduling challenges, and prescription processing delays, with some experiencing significant frustration when attempting to arrange follow-up care or obtain medication refills.
The practice demonstrates strong clinical expertise and patient-centered care, with doctors showing genuine concern for patient wellbeing and taking time to address health concerns comprehensively. Staff courtesy and responsiveness are highlighted as notable strengths. Despite these positive aspects of clinical service, administrative processes require attention, particularly around booking experience and prescription management, where patients have encountered unnecessary delays and barriers to accessing necessary medication support.
Appointment
Reception
Cleanliness
Care
Respect
Seen on time
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Bajrang S.
9 months ago
Excellent!
Friendly and helpful service from sam
Sam demonstrated excellent communication skills and was highly articulate during our interaction.
Aidel H.
9 months ago
Excellent!
Exceptional care from a compassionate diabetes doctor
During my latest appointment, I want to emphasize my previous comments. Dr Hussein is an exceptional physician. Her demeanor is warm, empathetic, and attentive; she dedicates ample time to her patients, communicates with clarity, and made me feel thoroughly cared for and supported in addressing my health concerns. My sincere gratitude to Dr Hussein!! I genuinely felt heard and understood, with my medical issues receiving comprehensive and thoughtful consideration. The holistic approach to my health was evident, and I received encouraging feedback regarding my diabetes management, which was truly motivating. Dr Hussein demonstrated remarkable compassion, gentleness, and genuine concern throughout our interaction. Overall, an incredibly positive and reassuring medical experience!
Mohammad Z.
9 months ago
Excellent!
Perfect service with friendly staff
Everything went smoothly and met my expectations perfectly.
Yosef K.
9 months ago
Excellent!
Great service with friendly and helpful staff
Dr. Docot demonstrated exceptional kindness and professionalism, and the staff were equally courteous. I am truly grateful for their dedicated service and commitment to patient care.
Shahla Z.
9 months ago
Excellent!
Excellent service with thorough understanding and care
I received service today at 188 Golders Green and was thoroughly impressed by the attentive care and careful listening to address my issue. The staff conducted a comprehensive assessment, asking detailed questions and providing a clear, thorough explanation of the situation. I am completely satisfied with this appointment and every aspect of my experience. My sincere appreciation goes out to the team.
Kevin B.
9 months ago
Excellent!
Amazing care and attention at 188 practice
Stopped by the clinic located at 188 today. Received an incredibly welcoming reception. The staff was attentive and truly helped alleviate my concerns. Conducted a comprehensive assessment with great care. Demonstrated exceptional professionalism and scheduled a subsequent appointment to discuss upcoming test findings. Grateful to the team at 188.
Kelly J.
9 months ago
Excellent!
Amazing doctor who truly cares about patients
Dr Hussain is absolutely phenomenal. She has consistently demonstrated both compassion and expertise, and has always made me feel genuinely heard and understood. I could not possibly imagine a more exceptional healthcare provider.
Susan H.
9 months ago
Excellent!
Great doctor with compassionate patient care
Dr. Hussein demonstrated exceptional care, professionalism, and attention to detail during her consultation with Michelle.
Lily S.
9 months ago
Excellent!
Amazing service from a caring professional
Sam is truly wonderful! Immense gratitude to them
Laura S.
9 months ago
Excellent!
Compassionate nurse made my smear test comfortable
My visit to The Practice @188 was incredibly smooth and comfortable. I achieved my personal best during the smear test, thanks to the incredible nurse Sam. Her professionalism and compassionate approach were truly outstanding. She absolutely deserves a five-star rating for her exceptional care and skill.
Dani M.
9 months ago
Bad!
Terrible service that left me without critical medication
Their customer service is completely useless, constantly pushing paperwork while providing zero actual assistance. I've experienced medication shortages twice now, even after proactively reaching out well ahead of time to prevent this exact issue. It's abundantly clear they have zero genuine concern for their patients' well-being.
Edward F.
9 months ago
Excellent!
Friendly service with clear explanation on sunday
Sam provided exceptional customer service, offering a comprehensive walkthrough of the test procedure and delivering a crystal-clear explanation of the results. The availability of this service on a Sunday is truly fantastic, making it incredibly convenient for patients like myself.
Vadims V.
9 months ago
Excellent!
Great service from caring medical team
Great spot Nurse Sam Really welcoming. Smart to be open on Sunday. Much appreciation
Stephen J.
9 months ago
Average!
Terrible receptionists ruin an otherwise great practice
Medical staff are competent overall. Dr Hussain stands out as particularly exceptional. Unfortunately, the front desk personnel seem solely focused on rushing patients through, making scheduling an appointment an unnecessarily challenging experience.
Hossein A.
9 months ago
Excellent!
Compassionate care that truly makes a difference
Exceptional healthcare provider and team Deeply comprehends my mental and physical circumstances Supportive and compassionate Courteous and considerate Immense gratitude
Eli N.
10 months ago
Excellent!
Compassionate doctor who truly listens and cares
I consulted with Dr. Nadia Hussain, and she was incredibly compassionate and attentive. She guided me through discussing my health concerns and medications with remarkable gentleness and understanding. I'm truly grateful for her support and want to express my sincere thanks 🙏🌹
Maryam S.
10 months ago
Excellent!
Exceptional doctor with outstanding patient care
Absolutely outstanding Dr. Hussain. Couldn't have asked for a better healthcare professional.
Mehran M.
10 months ago
Excellent!
Amazing doctor with exceptional care
Dr. Hossein stands out as an exceptional healthcare professional who truly excels in patient care and medical expertise.
Husam C.
10 months ago
Excellent!
Exceptional care from a compassionate medical professional
Sam excels in her role. She consistently maintains a pleasant demeanor and smile. Her expertise and compassionate approach are remarkable. I'm truly grateful to have her as part of the 188 practice team.
Lauren A.
10 months ago
Excellent!
Compassionate care makes all the difference
A heartfelt appreciation for the compassionate and attentive nurse Sam, whose kindness and care made a significant difference during my time here.