The Range Medical Centre

Iatrogenic

2 years I was with this practice during which i saw most of the attending staff so most of the below is about different people. During that time the practice; -Withdrew my rights to choose without my knowledge making referral wait times 2+ years instead of weeks. -Lied about referral outcomes deflecting their own contractual and legal duties or just not making the referrals at all leading to years of waiting for support and treatment that was never coming. -Lied about the status of said referrals when I've asked repeatedly for updates to be told "just need to wait" when there was in fact, nothing to wait for. -Withheld responses from departments I HAD received an update from when it had outlined how treatment and diagnosis were to be handled in primary care -Lied about their capacity to do diagnosis and treatment (they can and should diagnose & treat hypermobile Ehlers Dahlos syndrome but won't) -Lied about my options for mental health treatment, saying I could only take SSRI/SNRIs (which historically have made me very unwell and they knew this) for my condition then put me on a high dose instead of the agreed lowest dose without informed consent which led to major life set backs including loss of paid education, income opportunities loss and severe withdrawal symptoms when I had to come off the medication immediately after a bad reaction (surprise surprise) instead of waning off which I would have done if I had known I was on a higher dose. -Lied about my options for physical treatment saying there was nothing that could be done for a spinal injury that was causing me excruciating pain. Learnt later there was several specialist options for me but "thats just how it is now" is what I was told. Suddenly when I pressed the matter an in house physiotherapist became available but they cancelled our appointment days before after waiting for months. -Laughted and joked at my concerns regarding HRT treatment making inappropriate comments about my genitalia and that I should "think about freezing sperm" even when I asked that we keep on topic for the purpose of the call. -Failed to raise any safeguarding concerns when I told several staff I was suicidal with ideations. -Gave any concerns/complaints regarding bad practice or negligence straight to the staff in question for them to contact me directly without forewarning out of hours to "discuss" my comments with no actual investigation from the practice. -Every time I have tried to raise any of these concerns since, they first try to push the blame to departments that have nothing to do with it, I'm asked to call back to make an appointment to "discuss my concerns" when i push the issue then get told they can't do an appointment and they want it in writing but then don't respond to that either. - They have done most of these things without batting an eyelid while in the presence of trainees during our appointments. Young medical students who are learning all of the above is acceptable and appropriate for them to copy when they also become medical staff who will also be taking full NHS salaries, pensions and benefits while spreading systemic malpractice, negligence and gate keeping treatment from their patients. Best I can say about reception is they *might* book your appointment as discussed, but might also not put it into the system correctly so you turn up and there's either no appointment and then that's your problem to "call back tomorrow at 8am to make a new appointment now" or you are sat in reception for half an hour past your appointment and then get a telephone call from the doctor because they made it a telephone appointment instead but told you to come in. Also expect invasive questioning and "honorary doctorates" from call handlers who have no right, training or qualifications to ask or declare such things. They are not medical professionals. So please if you attend, be mindful of your rights and safety, ask for refusal of any treatments to be noted on your records and record all of your appointments (as is legal and your right under GDPR & RIPA law) because clearly only having the undeniable proof of all the above collected for a substantial medical negligence lawsuit is the only way for the practice to take any of this seriously.

Exceptional medical care with compassion and expertise

Doctor demonstrated exceptional professionalism and compassion during our consultation. Her approach was meticulous yet soothing, and she took the time to listen carefully to my concerns. I appreciated her comprehensive explanations and thoughtful guidance. Her expertise and kind demeanor made me feel completely comfortable and reassured. I'm truly grateful for the outstanding care I received.

Great customer service that exceeded expectations

Extremely satisfied with the exceptional service, which was delivered by incredibly courteous and supportive staff members.

Katherine saved the day with amazing service

Katherine provided exceptional service, demonstrating both warmth and genuine helpfulness throughout our interaction.

Smooth medical experience with attentive doctor

The scheduled appointment occurred precisely as planned, with seamless communication throughout. The consultation with the physician was comprehensive and clear, leaving me fully informed and content. Regards, andrew

Compassionate doctor who truly listens and cares

Dr. Ahmed demonstrated a thorough and attentive approach to our consultation. She carefully listened to my concerns without dominating the discussion. Her strategic questioning helped her comprehensively understand my situation before offering guidance. I appreciate her professional and patient manner. Thank you.

Quick and efficient medical service

Swift and efficient service. Scheduled appointment on Monday, consultation completed Tuesday, and managed to pick up prescription immediately after.

Compassionate doctor who truly cares about patients

The physician was personable and approachable, carefully hearing out my concerns and giving me their full attention.

Compassionate doctor who truly listens and cares

Dr. Johan truly stands out as a compassionate healthcare provider. Her approach is unhurried and attentive, taking the time to fully understand my concerns. I have complete trust in her professional guidance and feel genuinely heard during our consultations. She validates my experiences and perspectives, never making me feel minimized or overlooked.

Great care and compassionate doctors at range medical

My inaugural visit to Range Medical Centre was thrilling, and the services provided were exceptional. The young physician, Dr Elzubir, was welcoming and attentively heard my concerns, leaving me thoroughly satisfied. My experience at Range Medical Centre has been outstanding and remarkable. My recent consultation with Dr White has significantly improved my health, bringing me joy and contentment. In fact, Dr White has become more than just a healthcare provider - almost a compassionate companion. I genuinely appreciate the entire medical center and wholeheartedly recommend them to everyone.

Compassionate care from amazing doctor at range medical

Range Medical Centre stands out as a top-notch healthcare provider. I want to highlight Dr. Rosa Johan in particular, who impressed me with her exceptional professionalism and compassionate approach. Her commitment to patient care is truly remarkable and deeply appreciated.

Helpful nurse, but scheduling needs improvement

The healthcare professional was compassionate and provided excellent guidance for my child, though scheduling consultations proves challenging and somewhat frustrating.

Exceptional service with caring professional consultation

Arrived punctually and provided a comprehensive consultation that left me feeling completely at ease. Much appreciation for the service.

Chaotic service and frustrating patient experience

Deeply frustrated with Range right now. I've visited three times today. Their staff communication seems completely disjointed, and this lack of coordination is resulting in subpar patient treatment and overall poor service quality.

Exceptional healthcare with caring and efficient staff

The front desk personnel and the doctor were exceptional. I was swiftly assisted in scheduling an appointment for my antibiotic needs by a kind receptionist and was seen promptly by a competent physician. An outstanding experience from beginning to end.

Caring doctor helps me heal skin condition

I visited the medical center today to address my dermatological issue, and I was seen by Dr. Tamara. She was incredibly kind and supportive throughout my consultation. Previously, when I sought treatment for the same condition, I didn't experience any improvement. However, with the new approach she recommended, I can clearly see positive changes. My condition has definitely gotten better. I'm truly grateful. A big thank you to Tamara.

Compassionate doctor who truly cares about patients

Exceptional care from this physician who truly excelled in communication. Dr. Farrukh carefully listened to my concerns, provided thorough explanations, and collaboratively explored the most suitable treatment approaches. You are an outstanding representative of your medical practice.

Compassionate care that truly made my day

I want to convey my heartfelt appreciation to the medical facility and its incredibly skilled and committed personnel. Their compassionate support and outstanding treatment were immensely beneficial to me today. The team's considerate demeanor and empathetic approach truly made a significant impact, and I am profoundly grateful for their help. I would also like to offer my most sincere thanks and recognition to the physician for their remarkable medical care.

Quick and reliable service for my needs

Assigned a task with little warning. Couldn't have asked for better.

Great service with a smile

Courteous and competent employees who are welcoming and provide excellent assistance