The Ridge Medical Practice

Quick and cheerful help with my questions

Friendly, approachable and willing to address any queries. Plus efficient! Much appreciated

Friendly reception made me feel welcome

Approachable and hospitable.

Helpful but confusing appointment confirmation

The clinician was very good and very helpful, however two appointment confirmations were sent, which has caused some confusion about which one to attend.

Pleasant reception staff made booking easy

Quite pleasant and supportive experience.

Thorough consultation that let me choose my treatment

The appointment was positive, with thorough questioning about my concerns, including what might have caused them and what factors were contributing. I was presented with various treatment options, which allowed me to make an informed choice about the best approach for my situation.

Polite and understanding reception staff

Extremely courteous and considerate staff who provided excellent care. Much appreciated.

Friendly reception made the visit pleasant

The healthcare professional provided excellent care.

Felt listened to and well cared for

I was extremely pleased with the care and service I received during my visit.

Nice to feel heard and understood

It was a pleasant visit and the conversation was enjoyable.

Professional and knowledgeable appointment experience

The healthcare professional demonstrated a high level of professionalism and expertise throughout the appointment.

Helpful receptionist made booking straightforward

The staff member was extremely helpful and demonstrated considerable patience throughout the appointment.

Routine appointment handled with genuine care and skill

Attended my routine screening appointment and the healthcare professional I saw was excellent. They were very professional while also being kind and caring, and demonstrated clear competence in their role. The appointment was completely painless.

Finally got proper help and care

I have been seen twice now by a clinician at the practice. They have really put me at ease, demonstrated professionalism, and shown genuine care. They have been helpful in addressing my concerns. I am grateful for their support.

Friendly staff made the visit smooth

The team demonstrated both professionalism and a welcoming approach.

Friendly approach made blood test straightforward

Visited the practice today for a blood test. The clinical staff member was lovely and gentle, smiling and very pleasant. This was my second time receiving care from this staff member, and my first visit was also a positive experience despite a minor procedure being carried out. Thank you for the excellent care provided.

Felt genuinely listened to during appointment

I have had an excellent experience at this practice. From my initial appointment, the clinician demonstrated a genuine commitment to understanding my concerns and never made me feel pressured for time. The approach was comprehensive, with appropriate investigations arranged and follow-up communication provided throughout the process. Their dedication to thorough investigation ultimately helped identify the underlying cause of a longstanding health concern I had been experiencing. It is uncommon to encounter such a strong combination of clinical diligence and empathetic patient care.

Friendly staff made the appointment pleasant

The healthcare professional provided a warm and friendly approach that made the visit feel comfortable and enjoyable.

Thoughtful approach made the appointment comfortable

Had a blood test this morning with a member of staff who was very considerate, asking how I was doing and demonstrating professionalism in their role. I would be happy to see them again.

Seen promptly by a lovely receptionist

I attended my appointment at the scheduled time and was greeted by a pleasant healthcare professional.

Friendly reception made the visit pleasant

Welcoming, supportive and educational. Much appreciated.