The Ridge Medical Practice

Friendly reception made the visit pleasant

Excellent

Friendly professional made me feel heard

I attended my health check appointment today and received excellent service from the healthcare professional who saw me. They were very friendly, professional and pleasant throughout the visit.

Welcoming approach made blood test straightforward

I would like to say that I have had an excellent experience at The Ridge Medical Practice today during my blood test appointment. The staff member was so welcoming, talkative and friendly.

Quick appointment with minimal waiting time

Seen very quickly by the nursing staff, who were absolutely lovely. The appointment was pain-free and the waiting time was minimal.

Staff treated me with genuine respect

I was treated with respect and dignity. The team demonstrated incredible kindness and compassion throughout my visit.

Receptionist made us feel welcome and heard

My child had their respiratory condition review today at the medical practice. We had a very positive experience. The healthcare professional was kind, patient, and very thorough throughout the appointment. They made my child feel comfortable and explained everything clearly, which really helped put us both at ease. We truly appreciate the care and professionalism shown. Thank you for such excellent service.

Fast appointment and reassuring during procedure

I had a positive experience. The healthcare professional was efficient and engaged me in conversation throughout the appointment, which helped me feel more at ease given my anxiety about the procedure.

Helpful and kind reception staff made visit easy

Was seen today and received excellent service. The healthcare professional was consistently helpful and kind throughout the appointment.

Phlebotomist got it right first time

The phlebotomist was excellent. I typically find it difficult to provide blood samples, but they were successful on the first try. I needed several tubes collected for different tests, and throughout the process they regularly checked in to see how I was managing, and continued to do so once the collection was complete. A very caring professional.

Felt genuinely cared for during my visit

I was very pleased with the care and compassion I experienced during my recent visit. The healthcare professional I saw was wonderful to interact with, and I felt valued and properly supported throughout my time at the practice.

Seen quickly despite staff absence

Excellent service today. A staff member was unavailable due to illness but I was seen and treated by another member of the nursing team promptly.

Routine appointments kept on schedule and friendly

My visits for standard health assessments and screening procedures have typically been punctual, and the team has consistently demonstrated courtesy and helpfulness throughout.

Short wait and helpful reception staff

The nursing staff were pleasant and supportive. The appointment was prompt with minimal waiting involved.

Unhurried appointment where I felt properly heard

I attended an appointment for a routine long-term condition review. A member of the nursing team made me feel genuinely welcome and took sufficient time during the consultation, which gave me the confidence to discuss any concerns I had relating to my care.

Staff were friendly and well trained

Had a very positive experience with the practice. The team demonstrated good training and maintained a friendly approach throughout my visit.

Fast service with friendly reception staff

The service was remarkably quick and the nursing staff member was exceptionally friendly and welcoming.

Felt genuinely listened to and respected

A commendable example of NHS service.

Friendly and helpful vaccination appointment

I attended for immunisations. The nursing staff member was approachable, competent and provided excellent support.

Efficient booking and quick appointment

Outstanding and well-organised care

Early appointment and friendly reception staff

Had blood tests taken and was seen promptly. The nursing staff member was genuinely lovely, friendly and very understanding. When seen on a subsequent visit, the same staff member was consistently cheerful with a warm, friendly demeanor and spoke pleasantly throughout.