The Ridgway Surgery Dr Dawes & Partners

Caring nurses saved me from chest infection

Recently, I was struggling with a respiratory illness. The healthcare professional I consulted was incredibly compassionate and supportive, prescribing steroids and antibiotics to help me overcome the infection. Additionally, during my asthma assessment, another nurse provided me with a new inhaler and spacer. She was equally caring and attentive, scheduling a follow-up appointment in a month to ensure the effectiveness of the new medication. The inhaler arrived just yesterday, and so far, everything appears to be progressing smoothly. I am thoroughly satisfied with the exceptional care offered by Ridgeway.

Exceptional medical care beyond my wildest expectations

I cannot find a single negative thing to say about this medical practice.

Frustrating wait times for medical care

Scheduling sessions at this practice proves challenging, with long wait times and limited availability making it hard to secure a convenient time slot.

Great service and welcoming medical environment

The reception team demonstrates exceptional professionalism, which truly elevates the entire patient experience from potentially disappointing to thoroughly satisfactory. The medical personnel are competent, communicative, and straightforward in their approach. Moreover, the waiting area's informational materials are current and seasonally appropriate 🙏🏽🙏🏽

Painless and compassionate dental care with dr girish

Exceptional care once again! Dr. Girish and the welcoming Receptionist were incredibly reassuring, helping me overcome my intense fear of injections. I'm thrilled to report a completely painless experience!

Wonderful medical team makes patient feel valued

The personnel, from the front desk to the medical team, demonstrate exceptional compassion and attentiveness. I feel truly fortunate to receive care at this wonderful facility.

Compassionate paramedic saves the day with care

Medical professional Craig examined my daughter today and was exceptional. Incredibly friendly and energetic, which immediately helped her feel comfortable. He was meticulous and provided us with abundant helpful guidance to support managing her health situation. Appreciate it!

Best doctor's office with amazing staff

I've consulted numerous physicians throughout my life, and this doctor stands out as the absolute top choice. The front desk staff consistently demonstrate exceptional courtesy and are incredibly supportive.

Exceptional care and service at ridgeway medical practice

I reached out to the medical practice today with three separate matters: a prescription for my child and two personal appointments. The telephone receptionist who answered was exceptionally warm and handled my inquiries with remarkable efficiency, going well beyond standard service - I truly appreciate her helpfulness. I'd like to specifically commend Nurse Helen, who created a comfortable atmosphere during my consultation and maintained a consistently courteous demeanor. Additionally, I want to acknowledge the Nurse Practitioner, who demonstrated both friendliness and professional expertise. Congratulations, Ridgeway Medical Practice - continue maintaining these high standards across your entire team!

Best practice ever with amazing staff

I've found their services to be extremely beneficial, and scheduling appointments is a seamless process. I wholeheartedly endorse this practice without hesitation. It genuinely appears to be the top medical facility in the nation, with physicians and personnel who are remarkably supportive, streamlined, and competent. I consider myself fortunate to be a patient at this exceptional clinic.

Amazing medical care that truly exceeds expectations

A truly exceptional surgical experience with an outstanding medical team - top-notch care, compassionate approach, and impressive medical resources - immense gratitude for your incredible contributions to our local healthcare landscape

Exceptional healthcare with compassionate medical team

Top-notch physicians in this region. Every interaction I've had has been with courteous and competent medical professionals.

Amazing medical care that truly understands patients

Without a doubt, this medical practice stands out as the most compassionate and supportive healthcare facility I've encountered. The front desk personnel are absolutely stellar and incredibly accommodating. The nursing staff are exceptional, and the physicians are equally impressive. Their appointment scheduling system is seamless, and the digital applications for booking consultations and managing prescriptions function perfectly. We could not imagine a more dedicated and professional team to provide healthcare for our entire family.

Exceptional healthcare that truly cares for families

I've been a patient at this medical center for half a decade, and I have absolutely no complaints about their service. The medical staff, from doctors to nurses and the front desk team, are exceptional. Their emergency appointment system is consistently spot-on - whenever I call, regardless of the hour, they always manage to see my children promptly.

Frustrating customer service with endless waiting times

I used to be able to reach someone easily, but now it feels like I'm constantly being put on endless hold with no resolution in sight. 😡🤬

Terrible service for mental health support and care

Utterly appalling experience calling to schedule an appointment after receiving a form for an additional mental health diagnosis. The receptionist, acting like a medical expert, insisted I must qualify for funding (despite already being in the mental health system with an overlooked condition). It's infuriating how mental health patients are always blamed when things go wrong! Seems like I'll need to search for a new healthcare provider who actually understands mental health complexities.

Exceptional healthcare with compassionate staff and doctors

Top-notch medical practice in Dudley. Each physician I've encountered truly values my concerns and provides attentive care. The front desk staff are equally exceptional. I'm completely loyal to this clinic and wouldn't consider seeking healthcare elsewhere.

Terrible customer service and endless waiting nightmare

I attempted to contact reception to assist my elderly aunt who was struggling to communicate her concerns directly. Their customer service is utterly appalling. I was left on hold for nearly three-quarters of an hour with zero indication of when, or even if, someone would pick up. I'm immensely relieved I'm not personally relying on their incompetent service.

Compassionate care that made a difference

I want to express my heartfelt gratitude to Dr Foster and Wendy for the exceptional care and assistance they provided during my mother's medical journey. Dr Foster consistently demonstrates an outstanding commitment to patient care, always going above and beyond. My sincere thanks to the entire team at Ridgeway doctors for their compassionate support.

Terrible healthcare experience with unprofessional physician

I'll be direct: this physician ranks among the most subpar medical professionals I've ever had the misfortune of encountering!!!