The Spitalfields Practice

Waited 10 Months for a Useless Response

after a decade of waiting, they finally responded to my comment with such a lackadaisical attitude

Doctor's Care Solved My Health Concerns

The medical staff were incredibly supportive and kind, addressing all necessary concerns efficiently and providing valuable guidance on preventative care. I departed feeling completely satisfied and grateful for their assistance.

Long Wait at Morning Clinic Appointment

Inefficient service. I was given a 10:30 appointment, yet the doctor failed to see me for over an hour, leaving me waiting unnecessarily.

Appointment Canceled 5 Times After 4 Months

Absolute nightmare! They've canceled my scheduled visit five separate times, and I've been left hanging for a total of four months. This is completely unacceptable and totally unprofessional.

Terrible care after failed procedure

Endured a two-year wait for a medical referral, only to undergo a procedure yesterday that proved ineffective. Upon returning today, the reception staff claimed they don't handle referrals, and the doctor's response was dismissive: "This is your problem, not ours." My nasal bleeding persists.

Awful ENT care at local NHS clinic

I attended an NHS ENT consultation for my child. I must concur with previous feedback. Excluding the reception team, the medical professionals were absolutely dreadful. They were extremely brusque, bordering on offensive, and displayed a complete absence of empathy, understanding, or patient consideration. They showed no willingness to listen, demonstrate basic decency, or exhibit any semblance of compassion. Their sole apparent objective was to expedite patients through their doors. Despite maintaining patience, as my focus was my son's care, I now have zero trust or confidence in the medical team's capabilities, given their profound lack of interpersonal skills and human connection. I am utterly appalled by our treatment. If your general practitioner recommends this clinic, I strongly advise seeking an alternative. This standard of service is completely unacceptable for an NHS facility. If patients collectively voice their dissatisfaction and request alternative referrals, the clinic will be compelled to either shut down or provide their staff with essential training in fundamental human respect.

Rude nurse dismissed my health concerns

Your well-being and existence are treated as a mere punchline, and if you dare to show concern, you're supposedly squandering taxpayer resources. This encapsulates the essence of my recent telephone interaction with a healthcare professional.

Prescription Help During Lockdown Saved Me

The staff consistently demonstrate a supportive approach, and I genuinely appreciate their assistance. However, I find it frustrating that these reviews lack verification, allowing potentially untruthful comments to be shared about this healthcare provider. What I can confidently state is that Spitalfield Practice was exceptionally outstanding during the pandemic, particularly when I required a prescription in a different region of the United Kingdom. Being 65 years old, I feel deeply grateful to the medical professionals for the exceptional care I have received at this practice.

Friendly Nurses Made My Visit Comfortable

The nursing staff has consistently provided me with exceptional care and service.

Unhelpful and Disrespectful Front Desk Staff

The reception employees demonstrate an appalling lack of courtesy. This medical practice falls far below acceptable standards and deserves to be closed down immediately.

Unfriendly Staff Rushed Me Through Appointment

Upon arrival, the receptionist greeted me warmly and with courtesy, but unfortunately, the subsequent interactions with the hearing test nurse and ENT consultant were far from pleasant. The nurse summoned me with a complete lack of engagement, avoiding eye contact and walking well ahead of me to the examination room. Her demeanor was devoid of any warmth - no smile, no welcoming words, just curt, impersonal instructions delivered in a detached manner. Subsequently, I was ushered to see the ENT advisor/consultant - though I'm uncertain of his exact role. He mirrored the nurse's approach, appearing equally disinterested and distant, posing only the most cursory questions about my condition. During my brief 5-minute consultation - which followed a three-month wait - I felt distinctly rushed and as though I was an inconvenience. I had anticipated receiving meaningful guidance or insight, but instead departed feeling entirely let down. It seems the genuine passion for their profession has completely evaporated from these healthcare professionals. Ultimately, I sincerely hope others encounter a more compassionate experience, and that I won't need to return.

Rude Reception Staff Ruined My NHS Visit

The reception and administrative staff provide the most abysmal service imaginable. There's a complete absence of empathy, compassion, or any semblance of quality care that should embody the fundamental NHS principles. One must question the hiring process that brought such incompetent employees on board. It's imperative to recruit staff who are genuinely committed to patient care, rather than those who merely loiter at the reception, engaging in idle chatter or spending time smoking outside instead of attending to their professional responsibilities!!!

Awkward and uncomfortable visit

Every visit here is a reluctant necessity for me. The whole experience leaves me feeling utterly uneasy and deeply uncomfortable.

Long-Term Patient Loves Weekend Enhanced Clinic

I've been a patient at this surgery since 2011, and I'm extremely satisfied with their services. From the medical professionals to the administrative staff, everyone is incredibly supportive. The reception team, including Mr Bala, Mr Jamil, and their colleagues, always go above and beyond to help me schedule appointments. My GP, Dr A Uddin, is an exceptional doctor. Moreover, the surgery has recently introduced an Enhanced clinic offering weekend appointments, which I consider truly remarkable. I want to express my sincere gratitude to all the Spitalfields surgery staff for their dedication and commitment. Thank you once again.

Nurse rushed me out and canceled my slot

For being just 7 minutes behind schedule, they completely canceled my appointment. It seemed like the nurse was eager to dismiss me. From what I observed, the hygiene standards are extremely poor. I absolutely cannot recommend this facility any longer.

Compassionate Care from Dr Sulic

I just visited Dr. Sulic and was thoroughly impressed by his compassionate approach and exceptional medical expertise. Without a doubt, he ranks among the most outstanding physicians I've encountered.

Friendly staff made my hearing appointment great

I've visited this place for hearing-related matters multiple times, and each experience has been thoroughly enjoyable. The negative reviews I've encountered are completely unfounded. My advice is simple: approach with kindness, and you'll receive kindness in return.

Terrible Doctor, Total Nightmare

Absolutely terrible doctor! If the rating system allowed it, I'd give this physician the lowest possible score!

Wasted Morning at Terrible Clinic Desk

Absolutely dreadful service. The reception team displayed an incredibly unprofessional and discourteous attitude. Despite arriving punctually for my scheduled 10:20 appointment, I was left waiting until 10:45 with no acknowledgment, forcing me to depart. When I requested an alternative booking, the receptionist responded with complete indifference, claiming no slots were open.

Nightmare GP Practice with Zero Accessibility

I'd give this medical practice a rating below zero if I could. It's undoubtedly among the most dysfunctical GP offices I've ever encountered - securing an appointment is virtually impossible, their prescription renewal process is needlessly complex, and the staff are remarkably unhelpful. I'm completely unable to comment on the physicians' professional abilities since, despite two years as a patient, I've never managed to actually see a doctor face-to-face.