The Surgery Kingstone

Disappointed with their past service

I experienced some indifference from them in the past, so I decided to move on. Perhaps they have since improved their approach.

Friendly staff made my day

Exceptional medical professionals, genuinely kind individuals,

Friendly staff made my surgery stress-free

Incredibly grateful I chose this surgical practice. They've consistently demonstrated top-notch professionalism, with a warm and friendly approach that puts patients at ease. Their efficiency and positive demeanor have made all the difference - my sincere appreciation goes out to their entire team.

Quick booking with friendly staff

Their staff consistently demonstrates exceptional customer service, greeting clients with warmth and professionalism. Communication is seamless, with responsive telephone support and the ability to schedule consultations efficiently, whether through in-person meetings or telephonic interactions.

Poor service since 2024

The positive reviews were prior to 2023. Since the good GPs left, Rosie Wellesley and the practice manager foster a culture of being complacent and dismissive towards disabled patients. The admin staff are more rude and sarcastic answering phones than before too.

Solid service on a busy afternoon

Quite excellent

Closed when they said they'd be open

Completely unreliable with their advertised hours of operation. Despite claiming to open at 8, they consistently fail to do so, leaving customers frustrated and inconvenienced.

Kind doc made my morning better

Welcoming personnel and a skilled physician who provides quality care. Pleasant experience overall, with attentive medical professionals who made me feel comfortable during my visit.

Quick and caring medical team

I want to convey my sincere appreciation to the Kingstone Surgery and Dr Rosie Wellesley for the exceptional medical treatment I experienced. My diagnostic imaging, including both X-ray and CT scans at Hereford hospital, were scheduled and completed within just a few days, with results returned even more quickly. Many thanks!!

Quick and friendly morning ride

Exceptional customer support that truly stands out.

Professional care at its finest

An exceptional group of medical professionals. The physicians and front desk staff are incredibly courteous, welcoming, and streamlined in their approach. Compared to other surgical experiences, this was undoubtedly the most outstanding procedure I've encountered.

Caring staff helped me through tough times

The employees are absolutely fantastic across the board, with the dispensary team standing out for their exceptional care in ensuring I have all the essential supplies to help manage my husband's complex health challenges, including type one diabetes, vascular dementia, and Alzheimer's disease. My deepest gratitude goes out to them.

Friendly staff made my doctor visit smooth

An outstanding doctor's office that truly stands out from the rest. Every staff member is phenomenal and provides top-notch care.

Terrible phone service at medical clinic

Good doctors, but the receptionist is terrible. They are unhelpful and rude when answering the phone, making the overall experience frustrating.

Friendly staff made my day

Friendly and accommodating employees who provide excellent service

Great care from friendly kingstone team

I can confidently say this is among the finest medical practices nationwide. Every interaction I've experienced has been exceptional, and I wholeheartedly endorse the outstanding professionals at Kingstone surgery. Graham Vernon

Smooth flight from new york to chicago

Outstanding