Thornton & Denholme Medical Practice
Bad! (1 reviews)
Bad! (1 reviews)
Feedback indicates ongoing difficulties with the online booking system for appointment access. Patients attempting to schedule appointments through the digital platform report receiving messages that no slots are currently available, creating barriers to care access. The booking experience is characterised as inefficient, with the system failing to offer alternative solutions or pathways when availability is limited.
These access challenges appear to reflect broader concerns about appointment availability and the responsiveness of booking arrangements. The inability to secure appointments through the standard online process raises questions about whether the current system adequately serves patient needs or provides meaningful alternatives when slots are unavailable.
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Feedback indicates ongoing difficulties with the online booking system for appointment access. Patients attempting to schedule appointments through the digital platform report receiving messages that no slots are currently available, creating barriers to care access. The booking experience is characterised as inefficient, with the system failing to offer alternative solutions or pathways when availability is limited.
These access challenges appear to reflect broader concerns about appointment availability and the responsiveness of booking arrangements. The inability to secure appointments through the standard online process raises questions about whether the current system adequately serves patient needs or provides meaningful alternatives when slots are unavailable.
Appointment
Reception
Cleanliness
Care
Respect
Seen on time
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Graham R.
4 months ago
Bad!
Website booking system needs urgent improvement
My partner attempted to schedule an appointment through the online platform, completed and submitted the required form, but received a message indicating no slots were currently available. This has become an ongoing frustration, as the booking system appears to lack efficiency and fails to provide a practical solution. The process feels inadequate for its intended purpose.