Three Villages Medical Practice Verified

Rating

Great! based on 2 ratings

based on 2 ratings
Three Villages Medical Practice01384 987740
Address

Stourbridge H&Sc Centre John Corbett Drive Stourbridge West Midlands
DY8 4JB
United Kingdom

Rating Indicators

Great

Appointment

Great

Reception

Excellent

Cleanliness

Great

Care & Treatment

Great

Respect & Dignity

Average

Seen on time

2

Patient Ratings & Reviews

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Rating

Average

  • Appointment

    Average
  • Reception

    Average
  • Cleanliness

    Great
  • Care & Treatment

    Poor
  • Respect & Dignity

    Poor
  • Seen On Time

    Bad

Frustrating and bad treatment to 92 year old patient.

On behalf of my mother. She was forced to pay for a private ear practitioner, to clear her ear. It had caused pain, discomfort and deafness. The ear practitioner took photos of the inside of the ear and stated it had an infection in it. The ear was red where the wax had been removed. You could see this from the photos. Mum tried to get a prescription for antibiotics. She was forced to attend the doctor's for an appointment, even though she sent the photo of the infection to the doctors. On attending the doctors, she had to wait. No other patients were around. Eventually, mother was asked if she could go upstairs to another room. She got to the lift and it was broke. Mum still hasn't received treatment. No results from the sample sent off. No prescription. No proper explanation. 92 years of age and requested to go upstairs . They must have known the lift was broken. If you wish to make a complaint you NB red be to o be a patient or have permission from the patient. So I am leaving this review right here. Three Villages, you should be ashamed!

Source:GP Ratings
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Rating

Excellent!

  • Appointment

    Excellent
  • Reception

    Excellent
  • Cleanliness

    Excellent
  • Care & Treatment

    Excellent
  • Respect & Dignity

    Excellent
  • Seen On Time

    Excellent

Great service

Filled in on line appointment form at 8am received phone within 15monutes and face to face appointment for 9.30am. Problem diagnosed and prescription issued.Great service

Source:GP Ratings
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