Townfield Doctors Surgery

Quick and friendly morning stop

Satisfactory customer support

Fast and friendly morning check-in

Prompt and efficient service that met my expectations without any hassle

Friendly front desk made my day

The front desk staff member consistently provides exceptional and warm assistance, making her a delightful presence.

Diabetes care made simple and clear

Superb medical practice. As a recently arrived type 1 diabetic, I found the NHS system incredibly challenging to understand. However, the staff at this surgery were incredibly helpful and streamlined my entire healthcare experience. They've successfully assisted me in getting my prescription and addressing all my medical requirements.

Claire made our day so much better

The employees and personnel are consistently supportive, with Claire standing out in particular. Claire invariably extends herself to assist me whenever needed. She truly is an invaluable member of the team, and my family and I are incredibly grateful for her ongoing dedication and support.

Quick morning appointment saved me

Excellent healthcare facility with a streamlined scheduling system that allows for convenient same-day appointments. The ability to quickly connect with a physician is a significant advantage. The service provided is exceptional, with a strong focus on patient care and well-being. Best wishes, Mark Fisher

Friendly faces at my local clinic

Once again, a delightful experience at the clinic with the consistently friendly and supportive staff - special thanks to Daisy and Claire

Marta and paveen made my visit calm

The nursing staff, specifically Marta and Paveen, demonstrated exceptional professionalism and helped me feel completely relaxed. The front desk personnel were equally welcoming and went above and beyond to assist me. Thanks

Patient care made easy with clair

If you can navigate their somewhat complex service approach, the support is actually quite helpful. When in doubt, consulting the reception staff or Clair is recommended. These team members truly demonstrate a commitment to assisting patients and will make extra efforts to provide guidance.

Caring staff made my medical visit smooth

The medical facility offers a warm and welcoming atmosphere, with attractive front desk staff and medical professionals who are attentive and supportive. They genuinely care about helping patients and make the experience pleasant 🤩

Helpful staff but tough to book quick

The medical staff, including physicians, healthcare workers, and front desk personnel, are courteous and supportive. However, scheduling timely consultations can be somewhat challenging. It appears that the National Health Service is experiencing increasing demand and strain.

Caring doctor and staff for 30 years

Dr. Ramasamy consistently demonstrates professionalism, politeness, and attentiveness, earning a full five-star rating from me. The front desk personnel and nursing staff are equally compassionate, always ready to assist with genuine care. Whenever I've required help with prescriptions or scheduling appointments, they've been remarkably accommodating and supportive. Their kindness is truly exceptional, and I believe they deserve recognition, especially considering the rudeness some healthcare workers endure. It's crucial to remember that these are dedicated professionals doing their job, and they shouldn't be subjected to disrespectful treatment. Having been a patient at this practice for over three decades, I understand that changes can be challenging. The telephone system can indeed be frustrating, and I've experienced disconnections myself. I empathize with elderly patients who struggle with modern technological shifts and online processes. While adaptation isn't always easy, we must accept that communication methods evolve. The individuals managing phones and computers shouldn't be blamed for these systemic changes. I extend my heartfelt gratitude to Townfield practice for their unwavering kindness and professional approach. TG

Nurse Parveen's warm smile made my day

Nurse Parveen is absolutely wonderful and incredibly kind, consistently greeting me with a warm smile that puts me at ease. She truly embodies the best qualities of healthcare professionals and is an exceptional representative of the NHS. My heartfelt gratitude to her xxx

Clear answers from caring doctors

The medical professionals here are incredibly thorough, taking the time to walk patients through each aspect of their care with clear, detailed explanations.

Amanda's caring touch made my day

Amanda demonstrates professional competence and effectively connects with her patients, creating a positive care environment.

Quick fix for my dental needs

Sometimes challenging to schedule a visit. However, once you're seen, the service is excellent

Warm welcome from the team

Welcoming and personable employees

Dr Babu and team truly saved me

Dr. Babu's team, including Clear, Marta, and Barthy, has been incredibly supportive and helpful to me and numerous others. I highly recommend their exceptional service 🙏🏾

Marta's compassionate care during our visit

Marta exceeded expectations during our consultation, demonstrating exceptional professionalism and compassion. Her approach was incredibly warm and encouraging. If you're seeking assistance, I strongly suggest scheduling a session with her. Despite having a full schedule and other clients waiting, she dedicated ample time to our needs and was genuinely attentive.

Marta made my dental visit painless

Marta provided top-notch care during my visit. Her professionalism was outstanding, and the procedure was completely comfortable. She was incredibly welcoming, and the appointment ran precisely as scheduled.