University Medical Centre

Amazing healthcare with compassionate and efficient staff

Since coming back from university, I find myself deeply nostalgic for this medical practice. The physicians are incredibly compassionate and truly seem to have patients' best interests at heart. Scheduling appointments and making medical requests is remarkably more efficient compared to my local GP. Without exception, every staff member has been warm and welcoming throughout my experiences here.

Efficient and clean ultrasound scan experience

I required an immediate ultrasound examination. My visit to Batth Medicals was extremely pleasant. The facility was impeccably sanitized and maintained. I highly recommend checking out Batth Medicals.

Amazing gp practice with incredible patient care

I can't imagine finding a more exceptional general practitioner. The entire team is incredibly welcoming and compassionate. Whenever I've needed urgent medical attention, they've consistently provided me with prompt appointments, either immediately or within 24 hours. I'm absolutely thrilled with their service and have nothing but the highest praise!!!

Heartless care at bath university medical centre

Where is your humanity?? Our daughter fell critically ill during her initial days at Bath University, battling a severe infection, and we were left feeling utterly helpless. Being situated over 5 hours away, our family was in complete emotional turmoil. The reception staff demonstrated an appalling lack of compassion, seemingly forgetting the fundamental principles of a service meant to provide care and support. Disgraceful behavior, University Medical Centre!!!

Smooth surgery with caring and professional doctor

I underwent a minor surgical procedure with Dr. Andrew Lloyd at the clinic, and the experience was remarkably painless and swift. Both the physician and medical staff provided a comprehensive, step-by-step explanation throughout the entire process. I'm truly appreciative of their professional care.

Exceptional medical care with compassionate staff

Every staff member consistently demonstrates kindness and support. As a patient at this medical center for four decades, I've consistently experienced top-notch care. On one critical occasion, they swiftly arranged a hospital referral that ultimately proved lifesaving.

Gentle nurse makes blood test almost painless

Despite my typical anxiety around injections, my blood draw today was surprisingly manageable thanks to Tamsin Quirke. Her compassionate approach and skillful technique made the procedure far less intimidating than I expected. She was incredibly gentle and precise, minimizing any discomfort. I'd go so far as to say this was about as good as a blood test can possibly be for someone who's needle-phobic.

Friendly staff make medical visits a pleasant experience

Always a delightful experience interacting with the University medical centre front desk staff. Just yesterday, I had a wonderful exchange with Sharon while scheduling a few appointments. Her compassionate and friendly approach was truly appreciated. Many thanks to Sharon for her exceptional service.

Exceptional care at university medical centre

My experiences at the Uni Medical Centre have consistently been excellent. Scheduling appointments is always straightforward and timely. During my latest visit, the nurse Tammy was incredibly warm and competent. I felt completely at ease and well-supported throughout the entire consultation. I can confidently endorse the University Medical Practice to others.

Exceptional care and comfort during my procedure

Incredibly welcoming staff who ensured a smooth and comfortable minor surgical experience with minimal discomfort.

Caring professionals who truly understand patient needs

Exceptional healthcare experience, consistently available for patients. The team is wonderful and ensures you feel supported. While being ill is never enjoyable, they manage to make the process slightly more bearable!

Compassionate care makes iud insertion a breeze

I had my intrauterine contraceptive device (IUS) inserted by K. Marshall, and it was truly an exceptional medical appointment. Throughout the entire procedure, I felt completely at ease, and my concerns were carefully addressed. Every query I raised was met with compassionate and thorough responses. The insertion itself was remarkably swift and virtually painless. I wholeheartedly endorse this method of birth control for anyone considering their options, as I believe it to be among the most effective contraceptive methods available.

Exceptional service with a professional and caring touch

K Marshall was exceptional! She ensured my experience was incredibly smooth and simplified every aspect of the process. Her expertise in her field was evident as she thoroughly explained each step. She demonstrated remarkable kindness, and I would absolutely recommend her services without hesitation.

Exceptional care from dr thompson and team

Dr. Thompson demonstrated exceptional compassion and empathy, truly going above and beyond in his care. The reception team has consistently been attentive and helpful. Much appreciation!

Professional and compassionate healthcare collaboration

We are grateful for establishing this Shared Care Arrangement, which will serve our patient's best interests. Your collaboration is sincerely valued.

Frustratingly slow and unreliable service experience

Processing my document dragged on endlessly, even though I was explicitly promised a turnaround time of no longer than fourteen days.

Unsupportive gp failed me during critical health journey

As a student, I registered with the university medical centre as my GP. When the bath hospital sought scans, I reached out to the centre for results, but since they hadn't originally ordered the scans, they declined to assist. Despite multiple attempts to contact them, they remained uncooperative during this critical period. Being a student far from home, I was completely unsupported, and they were fully aware these scans were investigating potential cancer. Their lack of compassion left me feeling isolated and deeply disappointed by their substandard care.

Dismissive doctor left me feeling unheard and frustrated

Extremely unsatisfactory encounter with a physician who displayed a condescending attitude and completely disregarded my medical concerns.

Exceptional healthcare with compassionate and dedicated staff

Dr. Sharon Gillings is exceptional. Compassionate, attentive, and meticulous, she genuinely prioritizes her patients' well-being. I've additionally had several consultations with nurse Kathy, who has been equally delightful. The administrative team consistently demonstrates warmth and professionalism. I'm anxious about the prospect of relocating and needing to find a new medical practice.

Worst medical service ever, completely unresponsive

I desperately sought a same-day consultation due to my worsening Tonsillitis, which was causing me significant discomfort. I reached out via phone and email, emphasizing the critical nature of my condition as my symptoms were rapidly deteriorating. They assured me a physician would contact me promptly, but I ended up waiting the entire day. I made multiple follow-up calls to check my status, and they repeatedly claimed I was on the waiting list and would be contacted before the practice closed. When 6 PM arrived, I had received no communication whatsoever. The medical center became completely unresponsive, forcing me to seek treatment at the hospital. What on earth do British healthcare providers consider an urgent medical situation?!?!? The level of care and responsiveness is absolutely appalling.