Patient Experience Summary

Patients consistently report positive experiences with appointment availability, with many securing same-day or next-day consultations through straightforward booking processes. Reception staff are frequently praised for their courtesy, warmth, and responsiveness, while clinical teams demonstrate compassion and attentiveness during consultations. Communication is noted as clear and supportive, with patients feeling heard and reassured throughout their care experience.

A minority of concerns emerge around waiting times during appointments and the booking system complexity, though these are outweighed by broader satisfaction with service responsiveness and organisation. One patient noted a lack of prior notification when unable to attend an appointment due to staff absence, which caused inconvenience.

The practice environment is consistently described as welcoming and professional, with patients appreciating the continuity of care and confidence in the service. Staff across all roles—receptionists, nurses, and doctors—are recognised for their dedication and professional approach, contributing to an overall impression of a well-managed, patient-centred healthcare provider.

Appointment

81.23 %
Great

Reception

84.32 %
Great

Cleanliness

75.00 %
Great

Care

85.67 %
Excellent

Respect

86.54 %
Excellent

Seen on time

78.91 %
Great

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CV

Carolyn V. Google 10 months ago

Rating

Excellent!

Exceptional care with compassionate medical professionals

Excellent training experience, wonderful team... Physicians are attentive and supportive 👏

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VM

Victoria M. Google 11 months ago

Rating

Excellent!

Positive Experience at Kineton Doctors Surgery

My experiences at Kineton doctors' surgery have consistently been positive. They are always accommodating when it comes to scheduling appointments, and the wait times are quite reasonable. I am particularly thankful for the assistance I received from the advanced nurse practitioner regarding my skin condition; their support made a significant difference for me.

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JF

Jane F. Google 11 months ago

Rating

Excellent!

Efficient and caring nhs medical practice shines bright

I'm typically able to secure a doctor's consultation either the same day or by the following day if I call promptly in the morning. Given the current challenges facing the NHS, this medical practice performs exceptionally well. The reception staff consistently demonstrate politeness and provide excellent assistance.

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JP

Jim P. Google 11 months ago

Rating

Excellent!

Exceptional healthcare with top-notch medical expertise

Exceptional medical professional, absolutely top-notch in every respect

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JS

James S. Google 11 months ago

Rating

Excellent!

Compassionate care meets patient understanding with ease

My initial medical consultation was calm and educational. I left the appointment feeling reassured and confident that my health concern would be effectively addressed. I neglected to inquire about the treatment timeline, which was entirely my own oversight. Much appreciation to the physician.

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PB

Peter B. Google 11 months ago

Rating

Excellent!

Responsive Practice: Helpful Support When Needed

Extremely attentive and supportive service.

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CC

Chris C. Google 11 months ago

Rating

Excellent!

Kineton Surgery: Excellence in Care and Kindness

The entire team at Kineton Surgery has consistently demonstrated a willingness to assist and be accommodating. To begin with, I want to express my gratitude to the physicians for their exceptional care, expertise, and understanding. As someone who occasionally deals with leg ulcers, I have always appreciated the skilled treatment provided by the staff. In particular, I would like to extend my thanks to the Nurse Practitioner and the nursing staff for their compassion and patience throughout my visits. Additionally, I'm grateful to the receptionists; they are perpetually friendly and supportive. Best regards, Chris Cooke and family.

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PM

Penelope M. Google 11 months ago

Rating

Excellent!

Professional Care at a Large Medical Practice

The surgery was exceptional. Each doctor demonstrates professionalism, compassion, and genuine attentiveness to patient needs. Diagnostic tests and medication prescriptions are efficiently processed despite the size of the practice. I highly suggest this facility.

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SS

Senay S. Google 11 months ago

Rating

Excellent!

Successful surgery with great results

The medical procedure went exceptionally well and met my expectations perfectly.

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DW

Danielle W. Google 11 months ago

Rating

Excellent!

Swift Service with a Friendly Smile

Exceptional service characterized by speed and efficiency, complemented by a welcoming team. You can be in and out within moments!

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BT

Bethany T. Google 11 months ago

Rating

Excellent!

Exceptional Care at Kineton Surgery: Patient-Centered Excellence

I have nothing but praise for Kineton surgery. They truly excel in their services! The fundamental principle of their approach is centered around patient care, which is deeply embedded in their values. On Wednesday, my son, who is just 2.5 years old, fell quite ill. At around 4:45 PM, I reached out to inquire about any available appointments; unsurprisingly, there were none left. Nevertheless, the receptionist kindly placed me on hold to check if either of the two doctors working that day could see him. To my relief and delight, they agreed! By 5:30 PM, Dr. Kanwar—a wonderful doctor who embodies gentleness and compassion—examined my son and diagnosed his condition before prescribing antibiotics by 6:00 PM sharp. I was reassured that if he didn't improve within a day or so, they would make an effort to accommodate him on Thursday despite having no scheduled slots. If this isn’t the epitome of patient-centered care, then I’m not sure what would be considered as such! We are incredibly fortunate to have access to this exceptional surgery as our own healthcare provider. A heartfelt thank you goes out to them!

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SG

Sally G. Google one year ago

Rating

Excellent!

Quick and easy nhs app saves the day

Smooth booking process with NHS rapid app. Excellent physician, much appreciation.

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TG

Thomas G. Google one year ago

Rating

Excellent!

Exceptional service with a community heart

Consistently supportive and responsive. A valuable resource for the neighborhood.

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KT

Kate T. Google one year ago

Rating

Excellent!

Swift and Helpful Service at Tysoe Surgery

The team at Tysoe Surgery continues to be as efficient and accommodating as always. Our experiences with the receptionists have consistently been outstanding, and they make a concerted effort to ensure we are attended to promptly. We truly appreciate their dedication.

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CA

Chris A. Google one year ago

Rating

Excellent!

Swift care and compassion at medical clinic

I called to schedule a consultation, and I was pleasantly shocked when they offered me an appointment for the following day, as I had anticipated waiting a week or longer. The physician was extremely cordial, compassionate, and supportive during our meeting.

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EP

Ellen P. Google one year ago

Rating

Excellent!

Excellent Service: Friendly, Thorough, and Always Helpful

Consistently outstanding, comprehensive, and welcoming, the entire team is incredibly supportive and compassionate. This includes the reception staff who ensure that appointments are readily available whenever necessary, leaving me very satisfied.

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CH

Carol H. Google one year ago

Rating

Excellent!

A Seamless Switch to Superior Healthcare

After spending 59 years at a Banbury medical practice, I decided it was time to switch to Kineton Red Vale surgery. Within just a week of signing up, I was officially registered and scheduled for an appointment. The level of support from the reception team, staff on the upper floor, and pharmacy was exceptional; they were all kind and attentive. Additionally, the doctor who examined me quickly identified what needed to be done in order to diagnose my issue within moments. Looking back, I wish I had made this move earlier. If you’re dissatisfied with your current care—or lack thereof—I highly recommend considering a change; it’s remarkably simple! Welcome aboard new patients!

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SO

Sue O. Google one year ago

Rating

Excellent!

Compassionate care from a truly exceptional gp

Dr Vaghela demonstrates exceptional care and professionalism, with a truly compassionate approach to patient treatment. I feel completely confident in her medical expertise and personal commitment. Her genuine concern for my well-being makes her my preferred healthcare provider, and I deeply appreciate her attentive and personalized medical care.

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DB

David B. Google one year ago

Rating

Excellent!

Compassionate care meets exceptional medical expertise

These healthcare professionals are consistently reliable and accessible whenever assistance is required. Dr. Raj Kanwar was exceptional today, adeptly diagnosing a few health concerns I've been experiencing and providing targeted treatment solutions. I'd also like to commend the front desk staff, who remain consistently friendly and welcoming. A tremendous asset to our local area and its residents.

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A(

Alison (. Google one year ago

Rating

Excellent!

Seamless healthcare with compassionate doctor at kineton clinic

The digital scheduling platform is incredibly user-friendly, and I've encountered zero difficulties securing appointments. After relocating from London to Warwickshire, this medical practice has been transformative for us. Dr Kanwar stands out as an exceptional physician - compassionate, attentive, and genuinely invested in patient care. My experience is limited to the Kineton location, so I cannot speak to the Tysoe branch.

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About the GP

  • Verified GP
  • Accepts all feedback, both positive and negative.

Contact Information

  • 01926 640471
  • Kineton Surgery The Old School Market Square, Kineton Warwickshire CV35 0LP

Patient Experience Summary

Patients consistently report positive experiences with appointment availability, with many securing same-day or next-day consultations through straightforward booking processes. Reception staff are frequently praised for their courtesy, warmth, and responsiveness, while clinical teams demonstrate compassion and attentiveness during consultations. Communication is noted as clear and supportive, with patients feeling heard and reassured throughout their care experience.

A minority of concerns emerge around waiting times during appointments and the booking system complexity, though these are outweighed by broader satisfaction with service responsiveness and organisation. One patient noted a lack of prior notification when unable to attend an appointment due to staff absence, which caused inconvenience.

The practice environment is consistently described as welcoming and professional, with patients appreciating the continuity of care and confidence in the service. Staff across all roles—receptionists, nurses, and doctors—are recognised for their dedication and professional approach, contributing to an overall impression of a well-managed, patient-centred healthcare provider.

Appointment

81.23 %
Great

Reception

84.32 %
Great

Cleanliness

75.00 %
Great

Care

85.67 %
Excellent

Respect

86.54 %
Excellent

Seen on time

78.91 %
Great
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