Patient Experience Summary

Patients consistently report positive experiences with appointment availability, with many securing same-day or next-day consultations through straightforward booking processes. Reception staff are frequently praised for their courtesy, warmth, and responsiveness, while clinical teams demonstrate compassion and attentiveness during consultations. Communication is noted as clear and supportive, with patients feeling heard and reassured throughout their care experience.

A minority of concerns emerge around waiting times during appointments and the booking system complexity, though these are outweighed by broader satisfaction with service responsiveness and organisation. One patient noted a lack of prior notification when unable to attend an appointment due to staff absence, which caused inconvenience.

The practice environment is consistently described as welcoming and professional, with patients appreciating the continuity of care and confidence in the service. Staff across all roles—receptionists, nurses, and doctors—are recognised for their dedication and professional approach, contributing to an overall impression of a well-managed, patient-centred healthcare provider.

Appointment

81.23 %
Great

Reception

84.32 %
Great

Cleanliness

75.00 %
Great

Care

85.67 %
Excellent

Respect

86.54 %
Excellent

Seen on time

78.91 %
Great

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CM

Connor M. Google one year ago

Rating

Excellent!

Seamless Registration and Exceptional Medical Care

I was very pleased with their user-friendly registration and booking platform. The reception team was welcoming, and I received excellent care from the doctor when I sought an appointment.

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AF

Andy F. Google one year ago

Rating

Excellent!

Compassionate care from a stellar medical team

The healthcare professionals here are excellent, and every member of the medical team displays a warm and friendly demeanor.

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AD

Andrew D. Google one year ago

Rating

Excellent!

Efficient Practice with Convenient Prescription Collection System

Securing appointments at this practice is generally straightforward and efficient. Having been a patient here for many years, I've witnessed considerable enhancements as the practice has expanded. One notable improvement is the implementation of automated repeat prescription collections, which serves as a valuable time-saving feature for everyone involved.

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JC

James C. Google one year ago

Rating

Excellent!

Professional and Friendly Healthcare Staff

The team at the reception and the medical personnel displayed a high level of professionalism, friendliness, and assistance.

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KS

Karen S. Google one year ago

Rating

Excellent!

Exceptional Staff and Doctors Exceed Expectations

The staff members are extremely welcoming and consistently offer assistance when I am seeking to schedule an appointment. The physicians I've consulted with lately have exceeded my expectations in their support and care. I couldn't imagine a more efficient system for receiving prompt responses and aid.

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PC

Paul C. Google one year ago

Rating

Excellent!

Professional Service with Approachable Staff

Highly skilled and friendly.

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CB

Chris B. Google one year ago

Rating

Excellent!

Excellent Support at Tysoe Surgery Practice

I went to the Tysoe surgery yesterday, and I must say that the assistance I receive from their team is outstanding.

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DF

Dave F. Google one year ago

Rating

Excellent!

Excellent Service with Clear Medical Communication

Consistently receive excellent service in welcoming environments at both clinics. The staff are friendly and effective, while Dr. Kanwah clearly outlined the circumstances and our forthcoming steps using terms that were easy for me to grasp.

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CS

Clare S. Google one year ago

Rating

Excellent!

Efficient, Helpful Healthcare: Best Practice for Patients

Scheduling an appointment is straightforward, whether you choose to do it by phone or through the internet. The staff, from receptionists to pharmacists and nurses to general practitioners, consistently provide excellent assistance. It's truly a fantastic practice for patients!

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AV

Albert V. Google one year ago

Rating

Excellent!

Longtime Patient Praises Professional Care at Tysoe Surgery

I have been a patient at Tysoe surgery for many years and have consistently been very satisfied with the level of care and treatment I've received, especially now that I am older. I appreciate the professional and welcoming service provided by everyone there.

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NN

Nigel N. Google one year ago

Rating

Excellent!

Decade of Excellent Care at Kineton Surgery

For more than a decade, we have been patients at Kineton and Tysoe Surgery. The reception staff consistently provide assistance, as does the Dispensary team. We would like to extend our heartfelt gratitude to Lucy Manning for her outstanding care and compassionate approach during our visits.

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SH

Sharon H. Google one year ago

Rating

Excellent!

Caring Doctor Creates Relaxing Patient Experience

My visit with Dr. Jenny Layton-Henry was warm and attentive, as she actively listened while jotting down my comments. I felt completely at ease under her care. It's truly refreshing to connect with a physician who understands me. The reception team also contributed to a comfortable atmosphere at Tysoe, efficiently handling their responsibilities. Kudos to the Vale of Red Horse Surgery for creating such a welcoming environment!

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LS

Laura S. Google one year ago

Rating

Excellent!

Committed Team Delivers Exceptional Patient-Focused Care

The ideal general practice you could hope for I have been a patient at Tysoe and Kineton for many years, and they consistently demonstrate remarkable attentiveness, support, and a focus on patient care. Their dedication is evident in the ease of scheduling appointments, whether by phone or in person, often within a very brief period. The staff truly excel in their roles.

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TP

Tony P. Google one year ago

Rating

Excellent!

Stellar surgical care exceeds all patient expectations

Superb performance and care delivered by the medical facility across every aspect.

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ML

Marlene L. Google one year ago

Rating

Excellent!

Exceptional care and efficiency at top-notch medical practice

Over the past few weeks, I've made multiple visits to this medical facility for various consultations. Without exception, my appointments have been punctual, and the healthcare professionals have been attentive, offering precise explanations and well-defined treatment strategies. Having been a patient at this practice for nearly a decade, I can confidently say it stands out as the most efficiently run and patient-centered healthcare provider I've ever encountered.

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CW

Catherine W. Google one year ago

Rating

Excellent!

Prompt Service with a Friendly Touch

Prompt service that is both swift and straightforward. The staff members are delightful, approachable, and help create a relaxed atmosphere.

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TC

Tim C. Google one year ago

Rating

Great!

Good Service Despite Slight Delay

The service was satisfactory, even though the appointment started a bit behind schedule.

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SC

Steve C. Google one year ago

Rating

Excellent!

Swift and exceptional local healthcare service

Absolutely impressed by the swift service I received. An exceptional experience at this local clinic. Much appreciation for their prompt attention.

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BB

Bryanna B. Google one year ago

Rating

Excellent!

Compassionate Doctors Create Wonderful Patient Experience

Outstanding evaluation featuring highly empathetic physicians.

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JS

Judith S. Google one year ago

Rating

Excellent!

Efficient Healthcare: Friendly Service and Easy Appointments

Scheduling an appointment is simple, and you can expect prompt, courteous assistance from both physicians and nursing staff.

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About the GP

  • Verified GP
  • Accepts all feedback, both positive and negative.

Contact Information

  • 01926 640471
  • Kineton Surgery The Old School Market Square, Kineton Warwickshire CV35 0LP

Patient Experience Summary

Patients consistently report positive experiences with appointment availability, with many securing same-day or next-day consultations through straightforward booking processes. Reception staff are frequently praised for their courtesy, warmth, and responsiveness, while clinical teams demonstrate compassion and attentiveness during consultations. Communication is noted as clear and supportive, with patients feeling heard and reassured throughout their care experience.

A minority of concerns emerge around waiting times during appointments and the booking system complexity, though these are outweighed by broader satisfaction with service responsiveness and organisation. One patient noted a lack of prior notification when unable to attend an appointment due to staff absence, which caused inconvenience.

The practice environment is consistently described as welcoming and professional, with patients appreciating the continuity of care and confidence in the service. Staff across all roles—receptionists, nurses, and doctors—are recognised for their dedication and professional approach, contributing to an overall impression of a well-managed, patient-centred healthcare provider.

Appointment

81.23 %
Great

Reception

84.32 %
Great

Cleanliness

75.00 %
Great

Care

85.67 %
Excellent

Respect

86.54 %
Excellent

Seen on time

78.91 %
Great
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