Patient Experience Summary

Patients consistently report positive experiences with appointment availability, with many securing same-day or next-day consultations through straightforward booking processes. Reception staff are frequently praised for their courtesy, warmth, and responsiveness, while clinical teams demonstrate compassion and attentiveness during consultations. Communication is noted as clear and supportive, with patients feeling heard and reassured throughout their care experience.

A minority of concerns emerge around waiting times during appointments and the booking system complexity, though these are outweighed by broader satisfaction with service responsiveness and organisation. One patient noted a lack of prior notification when unable to attend an appointment due to staff absence, which caused inconvenience.

The practice environment is consistently described as welcoming and professional, with patients appreciating the continuity of care and confidence in the service. Staff across all roles—receptionists, nurses, and doctors—are recognised for their dedication and professional approach, contributing to an overall impression of a well-managed, patient-centred healthcare provider.

Appointment

81.23 %
Great

Reception

84.32 %
Great

Cleanliness

75.00 %
Great

Care

85.67 %
Excellent

Respect

86.54 %
Excellent

Seen on time

78.91 %
Great

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JP

Jackie P. Google one year ago

Rating

Excellent!

Compassionate doctor tackles complex health challenges

I want to express my gratitude for the care I've received at Kineton and Tysoe surgeries. Dr. Bosworth has been diligently working to diagnose and address my ongoing health concerns. I truly appreciate his compassionate approach and meticulous efforts to help me find solutions to my medical challenges.

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HC

Helen C. Google one year ago

Rating

Excellent!

Caring Doctor Provides Effective Treatment and Support

I had a recent visit to see Dr. Rachel Strudwick for a medical consultation. She demonstrated great empathy, was attentive to my concerns, and offered valuable assistance. Additionally, I received a prescription for an efficient treatment—thank you very much!

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JS

Joanne S. Google one year ago

Rating

Excellent!

Friendly Practice with Prompt, Helpful Service

During my initial visit to the practice, I found the atmosphere to be welcoming and supportive. Although I was the first appointment of the day and arrived a little behind schedule, the doctor was exceptionally congenial. I appreciated receiving timely reminders, and after discussing my situation with him the night prior, he managed to fit me in for an appointment early the following morning.

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ST

Stuart T. Google one year ago

Rating

Excellent!

First-Class Care at Kineton & Tysoe Surgery

I consider Kineton & Tysoe Surgery to be top-notch, as the entire team consistently offers assistance and is very accommodating.

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MH

Mike H. Google one year ago

Rating

Excellent!

Efficient Care: From Booking to Medical Advice

The process of scheduling appointments was streamlined and included timely reminders. The appointment provided was set for two days later, which was manageable under the given situation. The nurse practitioner arrived punctually, displaying a compassionate demeanor while providing useful recommendations, such as identifying the most suitable Minor Injuries Unit for both diagnosis and treatment. When I needed to reach out again for guidance regarding medical certificates or insurance claims, the receptionist was both friendly and well-informed. I would strongly endorse this surgery based on my experience.

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DN

Douglas N. Google one year ago

Rating

Excellent!

Efficient care for unexpected health concerns

Called to schedule a consultation due to chest discomfort and breathing difficulties. Received prompt same-day attention with helpful guidance and prescribed treatment. A follow-up blood test was arranged, and the elevated glucose reading triggered an additional consultation, which is pending. Communication via SMS throughout the process was seamless and effective.

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PF

Pauline F. Google one year ago

Rating

Excellent!

Timely, Friendly Care with Thorough Follow-up Plan

The appointment started promptly, and the approachable doctors engaged in a conversation about my symptoms while reviewing the outcomes of my recent blood tests. A follow-up appointment was scheduled.

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AG

Andrada G. Google one year ago

Rating

Excellent!

Grateful Patient Praises Attentive Doctor's Listening Skills

Regrettably, I have had to go to the GP office multiple times lately, but I feel extremely fortunate to have discovered a physician who genuinely pays attention. I’ve consulted with Dr. Nathan Mulligan on numerous instances, and he has consistently shown patience, care, and understanding during each visit. It truly enhances the experience when one feels acknowledged and valued; I am sincerely grateful for all the attention he has given me. Thank you!

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GC

Gill C. Google one year ago

Rating

Excellent!

Navigating challenges with resilience and hope

Life's getting somewhat easier now, though it's been a challenging period for everybody.

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JH

Julian H. Google one year ago

Rating

Great!

Good Care Marred by Complicated Booking System

The complicated booking system, despite its good intentions, has estranged numerous long-time patients as well as new ones.

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FS

Fiona S. Google one year ago

Rating

Great!

Great Doctor Clear Explanations Long Wait

I consulted a kind physician whose explanations were clear and logical. The only drawback was the amount of time spent waiting.

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JH

Jon H. Google one year ago

Rating

Excellent!

Swift and professional medical care exceeds expectations

I was seen by the physician incredibly quickly, initially within just a few days, and then the nurse conducted a follow-up consultation less than a day later. The overall service was remarkably competent and streamlined.

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LN

Linda N. Google one year ago

Rating

Excellent!

Quick and caring healthcare service

Absolutely delighted with the quick service - managed to secure a same-day consultation. The medical team, from staff to physicians, consistently demonstrates exceptional helpfulness.

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DL

David L. Google one year ago

Rating

Excellent!

Excellent Tysoe Surgery: Attentive Care Despite Limited Hours

In Tysoe, we are lucky to have the option of two medical practices: Tysoe and Kineton. The Tysoe clinic operates on a half-day schedule from Monday through Friday. Visiting either location is always a positive experience due to the attentive nature of their staff. The receptionists exhibit warmth, empathy, and patience, often going above and beyond to address any inquiries or needs that arise. Similarly, the nursing team demonstrates high levels of competence while maintaining a friendly demeanor throughout patient interactions. Pharmacy personnel also prioritize efficiency by working diligently to ensure medications are procured without delay. The doctors at these clinics consistently show dedication by taking the time necessary to fully grasp the reasons behind each patient's visit; they strive for an optimal resolution during every consultation. That being said, I believe that extending the operating hours at Tysoe surgery to full days could enhance services further—providing patients with more opportunities for appointments and more convenient times for prescription pickups would be advantageous. However, I want it made clear that I have no plans of switching my healthcare provider anytime soon. David Low 10 March 2023

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AP

Andrei P. Google one year ago

Rating

Excellent!

Same-Day Appointments with Child-Friendly Doctors

I consistently manage to secure an appointment on the same day, and the physicians are always kind to my son.

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MH

Martin H. Google one year ago

Rating

Excellent!

Skilled surgeon meets overzealous marketing team

Top-notch medical procedure, but the relentless messaging prompting me to submit feedback is incredibly irritating.

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GC

Guy C. Google one year ago

Rating

Excellent!

Exceptional care from a truly remarkable doctor

Dr. Alexander has been exceptional throughout my series of consultations. His approach to my care was impeccable - combining professionalism, expertise, and genuine compassion. He went above and beyond in every aspect of my treatment, demonstrating an unparalleled level of medical skill and personal attention. Simply incomparable.

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RV

Rob V. Google one year ago

Rating

Excellent!

Diabetes management with a caring nurse's support

I discussed my recent blood test results with Naomi, my dedicated diabetes care professional. The outcome was positive, indicating I'm progressing well in managing my condition. I appreciate Naomi's helpful guidance and want to extend my best wishes to her as she prepares to welcome her new baby!

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EM

Elaine M. Google one year ago

Rating

Excellent!

Reliable healthcare with friendly and professional staff

Whenever I require medical attention, scheduling a visit is consistently smooth. The entire team maintains a courteous and competent demeanor during every interaction.

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DC

David C. Google one year ago

Rating

Excellent!

Long-Term Patient Praises Quick Care and Friendly Service

For two decades, I have been under the care of these doctors since relocating to this region. They quickly identified my concerns and addressed them efficiently through a supportive conversation and appropriate medication. I truly appreciate everything you all do!

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About the GP

  • Verified GP
  • Accepts all feedback, both positive and negative.

Contact Information

  • 01926 640471
  • Kineton Surgery The Old School Market Square, Kineton Warwickshire CV35 0LP

Patient Experience Summary

Patients consistently report positive experiences with appointment availability, with many securing same-day or next-day consultations through straightforward booking processes. Reception staff are frequently praised for their courtesy, warmth, and responsiveness, while clinical teams demonstrate compassion and attentiveness during consultations. Communication is noted as clear and supportive, with patients feeling heard and reassured throughout their care experience.

A minority of concerns emerge around waiting times during appointments and the booking system complexity, though these are outweighed by broader satisfaction with service responsiveness and organisation. One patient noted a lack of prior notification when unable to attend an appointment due to staff absence, which caused inconvenience.

The practice environment is consistently described as welcoming and professional, with patients appreciating the continuity of care and confidence in the service. Staff across all roles—receptionists, nurses, and doctors—are recognised for their dedication and professional approach, contributing to an overall impression of a well-managed, patient-centred healthcare provider.

Appointment

81.23 %
Great

Reception

84.32 %
Great

Cleanliness

75.00 %
Great

Care

85.67 %
Excellent

Respect

86.54 %
Excellent

Seen on time

78.91 %
Great
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