Vanbrugh Group Practice

Good GP's, if you manage to see them

Felt sick for 4 weeks, tried to get better without relying on the NHS. In the end I called in the hope to see or at least speak to a GP, but was told to wait for more than two weeks. The only thing I need to get better is antibiotics, but can't get those without prescription.

Quick care and helpful doctor at clinic

Secured a consultation promptly after initial contact. Dr. Shabir demonstrated expertise, friendliness, and clear communication. Received referral for physiotherapy and short-term pain relief strategy. However, I'll personally cover MRI or Ultrasound expenses since my general practitioner cannot make the referral, and I'm eager to investigate my musculoskeletal concern. Only the physiotherapy department can arrange imaging appointments. The medical facility appeared calm and spacious, with ample seating available early morning. Ideal for individuals who appreciate efficient scheduling. Additional amenities include a gymnasium, swimming pool, and library within the same complex, offering opportunities for physical activity and mental relaxation. 👍

Amazing service from an exceptional receptionist

The front desk staff member was exceptional—highly engaged, friendly, and meticulous. She paid close attention and addressed each question with precision and compassion. Her commitment to delivering top-notch patient experience was unmistakable, as she persistently went above and beyond expectations. Even during hectic periods, she managed tasks with remarkable skill, maintaining a seamless process and keeping everything running smoothly while executing her duties with utmost professionalism. From Chibueze Ekeanyanwu Esq

Caring doctors who truly understand my health needs

The medical staff demonstrated genuine empathy, carefully hearing out my health concerns. Their expertise was evident, and they maintained my medical documentation with precision. The front desk personnel were courteous and supportive throughout my visit.

Improved care and helpful medical team

Initially, I encountered some challenging interactions and unfavorable responses from a staff member at reception, but I must acknowledge that over the past twelve months, the experience has significantly improved, particularly regarding follow-up consultations and diagnostic outcomes. My sole recommendation would be to expand their network of affiliated medical facilities to include Guys and St Thomas. Compared to three years ago, the overall quality has markedly enhanced. I remain committed to this healthcare provider precisely because of these improvements. Several exceptional specialists and junior medical professionals are part of the team. The key is to communicate your concerns articulately and maintain a proactive approach when necessary. I am genuinely satisfied with my continued association here. My appreciation goes out to the entire staff. 🌸

Deadly delays and negligence destroyed my hope

This surgical experience was utterly disastrous and I strongly recommend avoiding this medical practice at all costs. Despite being privately diagnosed with stage 4 pancreatic cancer with a prognosis of less than a year, I endured a month of consecutive appointments and tests before even receiving a gastroenterologist consultation. Without private healthcare, I'm convinced I would have already passed away. Their communication is equally abysmal - every time I attempt to schedule an appointment, they either hang up due to high call volume or play a deceitful game where they claim to call back but deliberately ring only once or twice before sending a message suggesting they tried to reach me. Despite my terminal condition, I am absolutely changing providers.

Frustrating and unreliable medical practice appointment

Scheduled a telephone consultation with my doctor three weeks prior (as it was the sole option accessible) and the medical practice completely failed to follow through. At present, I'm unable to get in touch with them whatsoever. There has been zero communication from their end.

Unprofessional doctor shattered my trust in healthcare

The front desk employees consistently demonstrate warmth and professionalism, a quality I genuinely value. Nevertheless, I encountered a profoundly distressing interaction with one of the physicians. During a consultation where I expressed anxiety about a concerning lump and potential cancer risk, the male doctor responded with laughter, making me feel completely invalidated and deeply embarrassed. After three months, I am now scheduled for surgical intervention, which definitively proves the legitimacy of my original medical concerns. I firmly believe that every patient should receive compassionate and dignified treatment, particularly when confronting potentially life-altering health challenges. In my view, Hannah Hope stands out as the most exceptional healthcare professional available.

Best medical care i've ever experienced

PHENOMENAL! After experiencing various general practitioners in Essex over the years, I recently relocated and registered with Vanbrugh Group Practice. I've consulted two physicians - Dr. Sarah Ali and Dr. Wendy Schnebelen - and I'm absolutely astounded by the exceptional quality of care they provide! Both doctors demonstrated remarkable kindness, attentiveness, comprehensive examination, and profound medical expertise. Never before in my life have I encountered such extraordinary medical treatment within the United Kingdom. I've been enthusiastically recommending them to anyone willing to listen! To discover not just one, but two doctors who genuinely demonstrate compassionate care is truly remarkable. I am completely overwhelmed with gratitude. Thank you immensely!

Compassionate doctor provides exceptional personalized healthcare

Dr. Hannah Home is an exceptional physician. Her support has been unwavering, consistently monitoring my progress to guarantee the most favorable results. Her approach is pragmatic and grounded, always keeping me fully informed and actively involving me in medical decisions. I am truly grateful for the outstanding level of care she has provided.

Unhelpful healthcare leaves newborn without urgent medication

Deeply disappointing medical care, where the practice refused to issue an urgent prescription recommended by the midwife for our 10-day-old infant, instead directing us to call 111. This experience raises serious questions about the effectiveness of our NHS contributions.

Exceptional service with a personal touch

Absolutely fantastic service - incredibly empathetic and dedicated to finding solutions, taking the time to help. A special shout-out to Christina for her exceptional support :)

Terrible service and unprofessional medical staff

Absolute nightmare of an encounter Initial expectations were completely shattered I had a pre-scheduled consultation that the healthcare provider abruptly terminated without proper communication During the initial booking, they sent a message, but then unilaterally cancelled the appointment without any courtesy notification to the patient No professional should handle a medical situation this carelessly The reception staff were incredibly unprofessional and dismissive Even when I emphasized the urgency of my medical need, their response was a callous "sorry, your booking has been cancelled on our end" I cannot stress enough how terrible this experience was - absolutely avoid this medical practice at all costs

Friendly service with expert recommendations

Incredibly supportive team with excellent guidance and recommendations.

Exceptional medical care that truly goes above and beyond

From the very first interaction over the phone, through the front desk staff, and during each consultation, I am consistently impressed by the exceptional level of professionalism displayed. Whenever I require their assistance, they are always ready to go above and beyond, providing reassurance and comprehensive care. I want to commend the entire medical practice for their outstanding and remarkable approach. A special acknowledgment to Tina and all the telephone operators, and a heartfelt thanks to Rebecca for being absolutely fantastic.

Compassionate care when i needed it most

Heartfelt thanks to Receptionist Anita, who was incredibly supportive and helpful when I reached out in distress on Monday afternoon. Despite initial unavailability of appointments, she proactively called back with a potential Wednesday slot. Recognizing my urgent need, she further followed up to arrange an in-person consultation for early the next morning. Dr. Kudari and the compassionate medical student provided a comprehensive examination. They truly listened to my concerns, offered a clear diagnosis, and discussed treatment options while acknowledging the emotional toll of being a round-the-clock caregiver while battling illness. Their empathy and care made a significant impact during a challenging period.

Worst doctor ever terrible customer service

Experienced a complete communication breakdown, and the general practitioner showed zero concern or assistance. Their lack of empathy was utterly apparent.

Exceptional doctor with compassionate and thorough care

I recently consulted Dr V Kudari at Vanbrugh Group Practice and the experience was absolutely exceptional. Dr Kudari was incredibly attentive to my medical concerns, creating a comfortable and reassuring environment during our entire consultation. He meticulously explained each aspect of our discussion in straightforward, understandable language. His expertise was evident, and his compassionate approach truly stood out. He offered a comprehensive breakdown of my treatment strategy, providing precise medication instructions. Moreover, he was thoughtful enough to suggest supplement options that aligned with my preference for minimizing pharmaceutical interventions.

Exceptional care from a truly compassionate doctor

I wholeheartedly endorse Dr V Kudari from Vanbrugh Group Practice for individuals seeking a caring and skilled healthcare professional. Dr Kudari demonstrated exceptional attentiveness and genuinely listened to my medical concerns. I felt comfortable describing my symptoms in depth, aided by Dr Kudari's perceptive and thoughtful questioning. The doctor's extensive medical expertise was evident, as they explained potential diagnoses and treatment strategies in clear, accessible terms that I could easily comprehend. The remaining medical staff were welcoming and helpful, the reception process was efficient, and I was seen by the doctor promptly and without unnecessary waiting.

Terrible doctor with shocking unprofessional behavior

The absolute worst general practitioner I've ever encountered, incredibly racist and completely unprofessional. They speak without any consideration or filter, making inappropriate and offensive comments.