Village Medical Practice

Waited 30 minutes for a useless call

I've had the most frustrating experience with this medical practice. Their phone staff come across as arrogant, and I was given a specific appointment time via text message, only to be told later that the time was incorrect and the doctor could call at any random moment. I wasted 30 minutes waiting around for a call that might not even come at the promised time. The entire situation is completely unacceptable and unprofessional.

Mixed up test results left me frustrated

I discovered my test results were mistakenly assigned to another individual, forcing me to repeat the entire process in the upcoming 24 months.

Longtime patient loves the Village care

I've had nothing but positive interactions with the Village. My sincere appreciation goes out to the entire staff, with special recognition to the wonderful nurse practitioner. We've been loyal patients here for over 15 years and have consistently received timely appointments whenever necessary. They've also provided excellent care for my children. Much gratitude!

Kind nurses made all the difference

The employees demonstrate exceptional professionalism, warmth, and dedication. I am truly grateful for their outstanding efforts in supporting our patients' care. My sincere appreciation goes out to them, and I wish them well.

Impossible to reach customer support

After nearly two weeks, I'm still unable to schedule an appointment. The customer service is unacceptable, and the employees are incredibly discourteous.

Waited hours past my appointment time

What's the use of scheduling an appointment time if you're left waiting far beyond that point? Patients are getting frustrated and leaving due to the excessive wait times...

Warm care from front desk to nurses

The staff at this medical practice, including receptionists and nursing personnel, have consistently demonstrated a warm and supportive approach. Whenever referrals to additional healthcare services are needed, they are processed efficiently and within a satisfactory timeframe.

Friendly team made my day

Exceptional personnel who consistently provide a warm and friendly atmosphere.

Friendly staff made my checkup smooth

I've had nothing but positive experiences here. The staff is consistently welcoming, the doctors are excellent, and everyone seems genuinely eager to assist patients.

Compassionate care when I needed it most

I am thoroughly impressed with this medical practice. Without exception, every staff member I've interacted with demonstrates warmth, understanding, compassion, and professionalism. Despite undoubtedly experiencing significant workplace stress, they consistently maintain a composed and supportive demeanor. Although they have been relying on temporary physicians recently, this has in no way compromised the exceptional standard of healthcare they provide.

Pharmacy dropped the ball again

Completely dropped the ball on forwarding my prescription to the pharmacy following my recent consultation - a full week went by with no action. When I called to inquire about the delay, they casually admitted they'd simply forgotten. This isn't the first instance of such unprofessional negligence from them.

Quick phone check at my new practice

I recently reached out to inquire about my overdue 40-year health check, considering I'll be 42 in December. They scheduled me for a telephone appointment on June 17th. I was surprised to learn they could handle blood tests and cholesterol screening remotely. Looks like I'll be searching for a new medical practice that better meets my healthcare needs.

Terrible weekend care and constant doctor turnover

Avoid choosing this medical practice. They constantly rotate physicians, and they refuse to provide me with necessary medication during weekends, which will likely cause serious health complications. Their lack of compassion is appalling, and they clearly don't prioritize patient care.

Worst lunch break ever

This establishment has permanently lost my business.

Terrible care nearly cost us our health

Utterly revolting medical professionals Abandoned my partner for 3 weeks before scheduling an appointment, during which time he developed pneumonia Completely botched my daughter's asthma prescription and mishandled mine as well

Mixed care with slow front desk

Competent medical professionals including doctors, nurses, and clinical staff. However, the front desk personnel seem somewhat sluggish when handling patient inquiries, and there are noticeable delays in prescription processing and transmission to pharmacies.

Compassionate care for my elderly mum

The physician has been absolutely exceptional in treating my elderly mother, and I cannot find a single aspect to criticize about their care.