Waterbeach Surgery

Compassionate care at waterbeach surgery saves day

I consulted Dr. Rasa Thompson for my medical issues, and she approached my concerns with genuine empathy and compassion, ensuring I was referred to various hospital departments for comprehensive care. Additionally, my interactions with other staff members have been consistently marked by their attentive and professional demeanor. The transformation at Waterbeach Surgery over the recent years has been truly remarkable and impressive! My heartfelt gratitude goes out to the entire team for their outstanding service!

Compassionate care and clear medical communication

Dr. Gordon took the time to walk me through my x-ray findings with exceptional clarity and thoroughness, carefully detailing the proposed medication's potential advantages and possible drawbacks. The overall level of care was absolutely impeccable.

Heartbreaking experience with negligent medical care

I experienced a miscarriage two months back and was meant to get an ultrasound at Addenbrooke's Hospital, but no appointment ever materialized. When I reached out to my general practitioner to understand what was happening, I was told my doctor would contact me, yet that promise remained unfulfilled. They didn't even bother to run basic hormone screenings for me. The GP service is absolutely ineffective! It appears they only show any concern when a patient is critically ill or potentially deceased.

Unhelpful doctor leaves patient without proper documentation

Dr. Misty Olusanya showed zero responsiveness to my concerns and declined to provide a retroactive medical certificate. As a result, I'm now struggling to navigate discussions with my supervisors regarding prolonged absence without proper documentation. The complete lack of understanding and support was deeply frustrating.

Terrible service from rushed and unhelpful doctor

I endured a three-week wait for my consultation, only to be hurried through by Dr. Rasa Hampson, who then informed me that I would need to schedule another appointment. Her unprofessional approach is truly disappointing.

Worst medical practice ever avoid at all costs

Absolute ineptitude pervades every aspect of this practice. Constantly shuffling between different general practitioners due to their inability to maintain staff, securing a follow-up appointment with the same doctor is a near-impossible feat. Each attempt to contact them demands a minimum of thirty minutes waiting on hold, and even if you manage to see a physician who grants you more than a cursory ten-minute consultation, any referrals to additional services are invariably mishandled, with critical notifications delayed or overlooked. Tragically, for residents trapped within their designated service area, this is the sole medical practice available, leaving patients with the grim choice of enduring substandard care or relocating to address ongoing health concerns.

Smooth and professional medical experience

The personnel were courteous and welcoming. Blood collection was completed quickly and with minimal discomfort.

Dangerous healthcare puts my wife's health at risk

Absolutely dreadful customer service, with an appalling lack of responsiveness and a complete refusal to provide essential medication for my wife. Their negligence directly resulted in her severe illness and continuous vomiting throughout the entire night. I wish there was a rating lower than one star to accurately reflect my extreme dissatisfaction.

Worst medical experience ever with dr rasa hampson

What an abysmal experience I encountered with Dr. Rasa Hampson! Her sole objective seems to be rushing patients out the door. She displays absolutely no compassion or genuine concern for my well-being as a patient. The clinic's management is equally dreadful. The sole bright spot is the long-haired receptionist, who consistently goes above and beyond to be helpful and kind.

Successful procedure with caring medical team

A remarkably supportive medical procedure

Exceptional service with minimal waiting hassle

Highly attentive and dedicated. They go above and beyond to help, always willing to accommodate, and demonstrate great reliability. Their business hours are convenient, and despite current challenges, their wait times remain reasonably brief.