Patient Experience Summary

Mixed patient experiences ranging from excellent medical care to challenging appointment scheduling and inconsistent customer service. Some reviews highlight friendly staff and pleasant facilities, while others criticize limited availability and poor front desk interactions.

Appointment

40.00 %
Poor

Reception

50.00 %
Average

Cleanliness

80.00 %
Great

Care

75.00 %
Great

Respect

45.00 %
Poor

Seen on time

35.00 %
Poor

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KM

Keane M. Google one year ago

Rating

Excellent!

Great service at a welcoming location

Friendly employees. Pleasant establishment.

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BL

Bidso L. Google one year ago

Rating

Excellent!

Fast convenient pharmacy stop near me

Swift and convenient pharmacy entry point, perfect for grabbing essentials quickly.

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MP

Maureen P. Google one year ago

Rating

Excellent!

Friendly staff and clean facility for healthcare needs

Waters Green Medical Center provides an excellent healthcare facility for patients seeking medical consultations and professional care.

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LD

Lisa D. Google one year ago

Rating

Average!

Convenient service with limited availability

Easy to schedule, but availability is quite limited. Seems like a popular service that fills up quickly. If you manage to secure a slot, it's probably worthwhile, but be prepared to plan ahead and be flexible with timing.

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ER

Emma R. Google 3 years ago

Rating

Bad!

Terrible service ruins beautiful architecture

Attractive architecture, but unfortunately marred by disinterested and discourteous employees who show little regard for customer service.

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ML

Michael L. Google 7 years ago

Rating

Bad!

Unhelpful clinic turns patients away from care

Another healthcare facility that takes pride in refusing patient appointments, directing individuals to utilize emergency room services. It's hardly surprising that the healthcare system is strained when medical clinics and their front desk staff provide substandard medical guidance.

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NP

Nick P. Google 9 years ago

Rating

Excellent!

Exceptional care at park lane surgery

Exceptional medical care. The physicians, nursing staff, and incredibly supportive front desk personnel are outstanding. Throughout my extensive time as a patient at Park Lane Surgery, the practice has consistently upheld the cherished concept of personalized, family-oriented healthcare.

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About the GP

  • Accepts all feedback, both positive and negative.

Contact Information

  • 01625 423692
  • High Street Surgery Waters Green Medical Ctr Sunderland Street Macclesfield, Cheshire SK11 6JL

Patient Experience Summary

Mixed patient experiences ranging from excellent medical care to challenging appointment scheduling and inconsistent customer service. Some reviews highlight friendly staff and pleasant facilities, while others criticize limited availability and poor front desk interactions.

Appointment

40.00 %
Poor

Reception

50.00 %
Average

Cleanliness

80.00 %
Great

Care

75.00 %
Great

Respect

45.00 %
Poor

Seen on time

35.00 %
Poor
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