West Hoe Surgery

Loved my doctors for 15 years

I've been a patient at this surgical practice for a decade and a half, and I can confidently say it's the most exceptional medical facility I've ever encountered. The physicians demonstrate remarkable expertise and compassion, while the front desk staff consistently treat patients with the utmost respect and warmth. Relocating and leaving this practice behind was truly heartbreaking. I would enthusiastically endorse them a thousand times over if I could.

Quick call and friendly team

Exceptional team and scheduling is a breeze. Unlike many medical practices with limited booking hours, you can reach out whenever it's convenient for you, day or night.

Friendly team made my day

This establishment absolutely deserves top marks. Every single employee I've encountered has been incredibly welcoming and supportive.

Friendly care at plymouth medical center

The medical professionals at this clinic in Plymouth are absolutely top-notch - couldn't ask for better care or service!

Smooth recovery after knee procedure

A top-notch surgical procedure

Wonderful doctors, terrible front desk attitude

The medical professionals at this clinic are exceptional. I've been receiving care here for two decades, and my grandmother continues to be a patient. Unfortunately, the front desk staff significantly detracts from the overall experience. The receptionist has consistently demonstrated a poor attitude, and recently reached a new low by aggressively yelling at my grandmother's caregivers when they sought clarification about her prescribed medications.

Best surgery team I've ever met

Every single staff member at this practice demonstrates exceptional helpfulness. The reception team goes above and beyond, displaying remarkable knowledge and resourcefulness, while the medical professionals are consistently professional, compassionate, and genuinely kind. Having encountered numerous healthcare providers over the past four years, I can confidently say that West Hoe Surgery stands out as the absolute pinnacle of medical care. I've yet to experience another practice that matches their level of excellence across both medical and administrative roles. Though there might be occasional phone wait times, I urge you not to let this deter you - these are truly the most dedicated and supportive professionals you could hope to encounter, always committed to providing the best possible assistance.

Friendly team at downtown clinic

Exceptional medical professionals and personnel, coupled with a conveniently situated facility. The doctors, nurses, and entire team are top-notch, and the location couldn't be more ideal.

Kind staff helped my nana today

The critical feedback does not reflect the present situation! Outstanding Physicians and Front Desk staff—unable to speak about Nursing personnel as I haven't encountered them. Strongly endorse the entire team. Appreciation expressed. Note: Shared on behalf of my Grandmother!

A caring practice with helpful online tools

If you reside within the service area and have multiple medical practices to select from... opt for this one. The physicians are genuinely delightful. As a healthcare professional myself, I can confidently affirm they excel at implementing scientifically-grounded medical approaches. The staff are attentive, and I've consistently felt unhurried during consultations. Pro advice: Beyond offering online repeat prescription requests, their website also discreetly provides a feature to view and schedule available appointments directly.

Rude receptionists ruined my first impression

Haven't even seen a doctor, but the receptionist staff are incredibly discourteous and unaccommodating. It takes 48 hours just to register, and you can't book an appointment until after registration, requiring two forms of identification - it's absolutely ridiculous. This wouldn't happen in London, where medical practices are much busier. The 48-hour delay is likely because the receptionists are more focused on chatting among themselves than performing their duties. I'm thoroughly disappointed that this is now my assigned medical practice, and I can only hope the doctors will compensate for their incompetent staff.

Friendly team helped me out

Thank you, Amanda Harry and Andrew Craig, for your assistance and backing!