Patient Experience Summary

Mixed reviews with some extremely positive experiences about medical care and staff, but also significant complaints about reception, appointment scheduling, and prescription transmission.

Appointment

40.00 %
Poor

Reception

55.00 %
Average

Cleanliness

70.00 %
Great

Care

85.00 %
Excellent

Respect

60.00 %
Average

Seen on time

35.00 %
Poor

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RL

Ruth L. Google 10 months ago

Rating

Excellent!

Exceptional healthcare with compassionate and attentive staff

The physician demonstrates exceptional dedication in identifying the root cause and recommending optimal medication. The front desk staff consistently maintains a warm and supportive demeanor. Much appreciation.

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SB

Sara B. Google one year ago

Rating

Bad!

Frustrating prescription delay ruins healthcare experience

Electronic prescription transmission system is completely ineffective. Consulted with physician on Monday, and by Wednesday the prescription remained unsent to the pharmacy.

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BA

Bella A. Google 3 years ago

Rating

Bad!

Terrible customer service at this place

Extremely discourteous and unprofessional employees who lack basic customer service skills and common decency.

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KB

Kirsty B. Google 4 years ago

Rating

Excellent!

Life-changing procedure with amazing results

Exceptional surgical procedure

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NW

Natasha W. Google 4 years ago

Rating

Poor!

Worst customer service experience ever

Spent over two hours waiting on the line, and still haven't managed to reach reception. Is this seriously considered acceptable customer service?

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JO

Jodie O. Google 5 years ago

Rating

Excellent!

Amazing healthcare experience at its finest

Exceptional medical staff across the board - from the knowledgeable doctors to the caring nurses and friendly front desk team. I wholeheartedly endorse this healthcare facility.

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NT

Nina T. Google 6 years ago

Rating

Excellent!

Exceptional healthcare team with compassionate service

My neighborhood medical practice is exceptional. The general practitioner, nursing team, and entire staff are truly outstanding. I'm incredibly grateful for their care and cannot express my appreciation enough 🙏 I wholeheartedly endorse this practice.

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TO

Teresa O. Google 6 years ago

Rating

Excellent!

Compassionate doctors save the day for my family

I am incredibly grateful to Dr Morton and Anita for their exceptional dedication, extending their work hours to provide outstanding care for my grandson last night.

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About the GP

  • Accepts all feedback, both positive and negative.

Contact Information

  • 01608 650317
  • Four Shires Medical Cntr Stow Road Moreton-In-Marsh Gloucestershire GL56 0DS

Patient Experience Summary

Mixed reviews with some extremely positive experiences about medical care and staff, but also significant complaints about reception, appointment scheduling, and prescription transmission.

Appointment

40.00 %
Poor

Reception

55.00 %
Average

Cleanliness

70.00 %
Great

Care

85.00 %
Excellent

Respect

60.00 %
Average

Seen on time

35.00 %
Poor
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