Patient Experience Summary

Mixed reviews highlighting significant variability in patient experience. Strong praise for individual doctors like Dr.

Cox and Dr. Colson contrasted with frustration over reception staff and online booking system. Positive comments about compassionate care and efficiency balanced by complaints about appointment scheduling and administrative processes.

Appointment

35.00 %
Poor

Reception

45.00 %
Poor

Cleanliness

70.00 %
Great

Care

80.00 %
Great

Respect

50.00 %
Average

Seen on time

40.00 %
Poor

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Practice Response Rate
0.00%

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Patient Experience Summary

Mixed reviews highlighting significant variability in patient experience. Strong praise for individual doctors like Dr.

Cox and Dr. Colson contrasted with frustration over reception staff and online booking system. Positive comments about compassionate care and efficiency balanced by complaints about appointment scheduling and administrative processes.

Appointment

35.00 %
Poor

Reception

45.00 %
Poor

Cleanliness

70.00 %
Great

Care

80.00 %
Great

Respect

50.00 %
Average

Seen on time

40.00 %
Poor
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