Woodhouse Hill Surgery

Racist surgery pushed me out

This medical practice discriminates against white British citizens. They are exploiting the National Health Service to extract maximum financial gain through their inept staff. If a patient dares to voice criticism, they promptly terminate your registration. Actually, they've done me a favor. I can now seek out a genuinely professional healthcare provider instead of this utterly incompetent and unprofessional establishment. Completely unacceptable and shameful!!!

Quick and friendly morning stop

Solid customer support with prompt and helpful assistance.

Frustrating phone call that went nowhere

I attempted to contact my daughter by phone multiple times this morning, around 18 attempts, but each call was met with a bizarre automated message before the line abruptly disconnects. I'm completely at a loss for what to do next and feeling incredibly frustrated by this communication breakdown.

Friendly team saved my day

Friendly employees and competent service

Quick and painless blood draw

Dr. A Farot consistently provides a seamless experience when drawing blood. Her warm demeanor helps patients feel comfortable and relaxed during the procedure. I wholeheartedly endorse her professional and compassionate approach!

Buzzer confusion led to missed appointment

I typically avoid writing reviews, but I feel compelled to share my frustrating experience. During my initial visit to this medical practice for a consultation about my intense back pain, I encountered several issues. Upon arrival, the reception area was completely unstaffed, and despite waiting several minutes, no one appeared. I eventually sat down in the waiting room, only to discover an unmarked buzzer system that was necessary to get assistance—with zero clear indication of its purpose. After finally activating the buzzer, I was abruptly informed that my appointment was cancelled because I was 10 minutes past the scheduled time. The sheer emotional toll of having waited so long just to secure this appointment was overwhelming, and I was on the verge of tears from the entire ordeal.

Caring doctor who truly listens

My consultation was incredibly seamless, with the physician attentively hearing out all my concerns. They thoroughly addressed every question I raised and provided helpful guidance on managing my health conditions. This marks my second visit to this medical professional, and I'm thoroughly impressed with the depth of our discussion. I experienced a sense of complete comfort and relaxation, which stood in stark contrast to my prior medical encounters.

Years of caring and professional service

Throughout my long-standing relationship with this medical practice, I consistently receive exceptional care. The entire team demonstrates remarkable warmth and professionalism. I've witnessed incredible advancements in surgical techniques over the years. Farhat stands out as a particularly outstanding staff member, always delivering top-notch service during my visits. I want to express my sincere gratitude. Dr. Anam is another highlight of my experience - she provides outstanding medical attention not just for me, but for my entire family. Her commitment to patient care is truly impressive.

Terrible doctors who couldn't care less

Absolutely the most incompetent medical practice in Huddersfield. The service was so terrible that I was forced to transfer my healthcare elsewhere Their medical expertise seems nonexistent, and they demonstrate zero compassion, particularly towards individuals struggling with mental health challenges. The front desk personnel are monumentally unhelpful and discourteous, displaying complete indifference to patient needs. Their communication with patients is shockingly abrupt and offensive. They brazenly admit to having no concern for patient welfare.

Prescription chaos at huddersfield surgery

Absolutely dreadful medical practice with zero coordination. I submitted a prescription via their app last Saturday, expecting it to be processed by Monday, but as of Friday, February 7th, 2024, I still haven't received anything. My medication ran out on Wednesday, and I repeatedly tried calling with no success - the phone line kept disconnecting. When I visited the reception at 8:30 AM, they were completely unaware of my prescription, which they then marked as urgent. I was instructed to call back if I didn't receive a text, and when I did, they claimed the pharmacy was processing daily prescriptions. My fundamental question remains: if my prescription was marked as urgent, why hasn't it been immediately addressed when I've been without critical medication since Wednesday?

Friendly staff make all the difference

Welcoming front desk team consistently displays warmth and professionalism, demonstrating exceptional dedication. Their service is top-notch. Whenever calling about medication requests, the staff are incredibly helpful. The doctors and nursing personnel are equally impressive, with the diabetes specialist GP being particularly wonderful. Truly adore this medical practice.

Terrible patient care at this clinic

After reading Ashley's review, I found myself agreeing with her concerns. Based on my personal encounter and the experiences shared by other customers, I strongly advise steering clear of this establishment due to their subpar patient care services.

Quick and caring clinic visit

The staff demonstrated exceptional care and professionalism throughout my experience. They were incredibly considerate, efficiently scheduling my appointments and promptly managing my medication needs with precision and understanding.

Compassionate care on a wednesday morning

I'm truly appreciative of the compassionate care provided at the midweek mental wellness center. The staff demonstrated exceptional kindness, attentiveness, and expertise throughout my visit. They created an environment where I felt completely at ease, genuinely listened to, and well-supported. This remarkable service was crucial in helping me navigate a challenging period in my life. Overall, it was an incredibly uplifting and beneficial encounter.

Friendly staff got me through quickly

Demonstrated exceptional customer service, displaying a friendly and courteous demeanor.

Clear updates during my repair

Exceptional communication. They consistently provide clear explanations of every step and development.

Frustrating wait and unprofessional front desk

What purpose is there in accepting new patients when you're forced to wait an additional week just to schedule an appointment, even for urgent care? Moreover, why are the receptionists tasked with inquiring about my medical condition when that should be the doctor's responsibility? The receptionist was incredibly unprofessional, making unwarranted assumptions based on my old medical history and suggesting I needed antidepressants from a past treatment. As a result, I'll be seeking medical care at a different practice that offers better patient service and respect.

Quick and friendly morning visit

Visited the clinic for a blood test today. Got called in almost immediately after arriving, and was greeted by a warm and welcoming healthcare professional.

Painful wait and rude reception at physio

I arrived at the physiotherapy clinic on a referral, and upon entering, found no receptionist present. Given my current painful condition, standing was challenging, so I sat down. A notice on the reception window suggested calling for help, but since I was 7 minutes early and could hear ongoing treatments, I decided to wait patiently. When my appointment time arrived, the previous client emerged from the treatment room, and I expected to be seen shortly. After 4 more minutes, at 17:19 (my appointment was at 17:10), a staff member approached and abruptly questioned whether I had checked in. I explained that no one was at reception. He then confrontationally demanded to know if I had an appointment, which I confirmed was for the physiotherapist. He insisted I needed to check in and should have rung the bell, declaring that I would now not receive a full appointment due to being past the scheduled time. Considering my existing pain, the aggressive tone of communication, and the fact the previous session had barely concluded, I found this response utterly ridiculous. Unwilling to tolerate such disrespectful treatment, I left the clinic. My pre-existing anxiety about the appointment was only heightened by the unprofessional and hostile manner in which I was addressed.

Friendly support when I really needed it

The support team was exceptional, offering outstanding assistance. I was truly amazed by the quality of their communication and the invaluable guidance they provided during our interaction.