Woodlands Medical Practice

Worst medical experience ever terrible service

Terrible personnel and incompetent leadership, with endless wait times on the phone and for appointments. Absolutely avoid this medical practice - it's appalling, revolting, and unhygienic.

Unhelpful service leaves patient frustrated and confused

Attempted to obtain contact information for a professional I was referred to, but was denied access. As a result, I'm unable to retrieve any information about the consultation since my primary care physician failed to maintain proper documentation. What an absolute mess! 😡

Excellent healthcare with compassionate and welcoming staff

Since relocating to this neighborhood last year, my partner and I have discovered Woodlands medical practice to be a delightful improvement over our previous healthcare provider. The reception staff stand out as particularly warm, approachable, and genuinely committed to assisting patients in every way possible - a stark contrast to our past experiences. The physicians have also impressed us with their professionalism, particularly in their prompt handling of referrals and seamless communication with specialist healthcare teams. Their welcoming approach towards the LGBTQ+ community is noteworthy, and we would genuinely feel a sense of loss if we ever had to find a different medical practice in another area.

Terrible service and unhelpful staff avoid at all costs

Reception team completely incompetent, they just gawk blankly as if paralyzed, seemingly expecting you'll meekly accept a sudden cancellation with zero alternative options. Steer clear.

Terrible medical service that wastes your time

Utterly appalling medical facility. Hands down the most incompetent clinic in Manchester. Attempting to schedule an appointment with a female physician is a nightmare - you're looking at months of waiting, and even then, they manage to mess up and assign you a male doctor despite your specific request. To add insult to injury, even with a confirmed appointment, you'll still end up cooling your heels in the waiting room for a good 40 minutes.

Terrible medical care and rude staff everywhere

The doctors here are terrible. The quality has drastically declined since Dr. Ma Fat left, and now Dr. King is departing too. This medical practice has become completely untrustworthy. The physicians are incompetent, and I have zero confidence in their abilities, particularly Dr. Manny, who is unprofessional, hostile, and even consumes food during patient consultations. The entire facility is managed by incompetent staff, with reception personnel being incredibly discourteous and consistently failing to answer phone calls. It's impossible to communicate with a doctor, and I feel genuinely unsafe receiving treatment here. I actively avoid this surgery and would rather visit the emergency room than seek care at this location. Previously, when Dr. Ma Fat and Dr. King were present, everything was handled with care and consideration. Now, it seems the surgery is solely focused on generating revenue, with no genuine patient concern. The environment feels cold and unpleasant. I'm actively searching for alternative medical practices, and I believe many existing patients will do the same once Dr. King departs this month. It's truly disappointing, especially considering I've been associated with this surgery for three decades.

Outstanding medical care at its finest

The Care Quality Commission has awarded this medical practice their highest rating, and I completely concur. Dr Chishti and the reception staff are exceptional, highly competent, and remarkably proficient. I enthusiastically endorse this healthcare provider.

Terrible medical practice with zero patient care

My partner and children use this practice, and it's absolutely appalling how discourteous and unpleasant the staff are. My son needed his first set of injections weeks ago, and when we called, they couldn't accommodate us until next week, claiming no doctors were available. This continued for 4 weeks - I'm sorry, but this is an 8-week-old baby overdue his shots because of insufficient resources. Similarly, for my daughter, we tried scheduling her pre-school injections, but they can only fit her in on September 6th, just days before she starts her new school! Every single time we've attempted to book an appointment at this practice, there's been a persistent problem. I didn't even want to give them a single star. I've also heard from other patients about how inexperienced and rude the staff are, especially towards those who voice complaints!!!!!

Caring staff make medical visits a breeze

The medical practice here is exceptional, consistently demonstrating outstanding commitment to patient care and going above and beyond expectations.

Frustrating first encounter with unhelpful staff

The front desk staff displayed a dismissive and uncooperative attitude. It was only after I pressed for clarification that she revealed I didn't require a pre-scheduled consultation, which could have potentially led to unnecessary waiting for both myself and the physician, potentially blocking time for another patient in need. Dr. MaFat was wonderfully personable, and it's unfortunate he is no longer affiliated with the practice. The remaining medical professionals I've encountered have also been competent and pleasant.

Comfortable and welcoming medical care

Warm and welcoming neighborhood medical practice