Woodlands Medical Practice

Lifelong care with amazing doctors and nurses

I've been a patient at this medical practice for many years, and despite the challenges of managing multiple locations and a growing patient base that can sometimes make phone communication tricky, the entire team remains consistently supportive. The healthcare professionals, including both doctors and nurses, are truly outstanding—demonstrating genuine kindness, empathy, and a deep commitment to patient care.

Incompetent healthcare leaving patient in complete despair

I've just attempted to obtain my recurring HRT prescription and been informed I must self-monitor my weight and blood pressure before it can be dispensed. The primary concern is that I could easily fabricate these measurements. Moreover, these checks weren't originally performed when the medication was first prescribed. When I raised this with reception, they acknowledged I could falsify the data but warned I'd be risking my health. Actually, what's truly endangering my health is the doctors' sheer incompetence. My iron levels have been critically low for years due to this surgery's negligence. Despite having an oral iron intolerance, instead of recommending an iron infusion, they've insisted I continue taking oral supplements. In September, I was absent from work for weeks because the iron was making me extremely unwell. When my levels reached a mere 30, Dr Kemp claimed this was "reassuringly normal" - a statement I vehemently disputed. These iron supplements cause constipation, which exacerbates my anal fissure, causing bleeding and blockages in my fistula. Seemingly, they're unconcerned about potential sepsis risks! I'm now at a critical juncture, contemplating resignation before potential dismissal due to poor attendance. The practice manager's response was a perfunctory apology without any meaningful action. I've endured years of hormonal fluctuations, even breaking down in tears before Dr Evans, who displayed remarkable indifference. HRT was only prescribed after an exhaustive battle and referral to Oldham hospital's gynaecology department. Ironically, the gynaecologist immediately identified my Adenomyosis - something this surgery consistently overlooked. Furthermore, I've been managing a fistula since 2018, left entirely to my own devices after Dr Sharma's initial mishandling. Thanks, Woodlands, you have significant explaining to do!

Exceptional pharmacist provides top-notch healthcare support

I met with pharmacist Salma during a consultation, and she was incredibly helpful and welcoming. Her expertise was evident, and she provided excellent guidance. Additionally, scheduling an appointment was a smooth and rapid process when I contacted the practice. Much appreciation for the great service!

Discriminatory service denied me basic registration rights

I visited their office today to complete my registration, being homeless, and they declined to process my application without a residential address. Despite having a care of address, they persistently demanded proof of address, which I know is not required. The government guidelines clearly state that individuals in my situation do not need to provide a proof of address or additional identification, which they confiscated. This interaction amounted to discrimination against me as a deaf homeless individual, with staff refusing to register me. The front desk employee and practice manager both demonstrated a complete lack of understanding of the legal requirements and proper procedures. They repeatedly insisted I was mistaken, despite my knowledge of the correct protocols. I am expecting this issue to be resolved promptly, or I will be compelled to pursue civil action to address their inappropriate and potentially illegal treatment.

Exceptional care and attention from doctor kemp

I showed up unannounced early in the morning at 7:25 am, and my consultation with Dr. Kemp was quickly arranged within 60 minutes. The physician engaged me in an extensive conversation, delving deeply into my health concerns and conducting a comprehensive medical history review. They promptly organized an ECG, which was completed in just 10 minutes. Afterward, I returned to discuss the test results, future treatment strategy, and medication options with the doctor. The reception team and medical staff provided exceptional care, and I left feeling completely supported and confident about my health management. I am truly grateful for the outstanding service and attention I received. Stan Wolf

Exceptional care from compassionate doctors and staff

The team here is incredibly welcoming and supportive, consistently going above and beyond to provide assistance. Medical professionals are easy to talk to and offer genuine comfort. Dr Thompson and Dr Kemp are truly exceptional physicians who have clearly excelled in their roles at Woodlands medical practice and should feel immensely proud of their outstanding work.

Exceptional medical care with top-notch leadership

Exceptional medical professionals. Since the leadership transition a while back, I have no complaints whatsoever.

Reliable delivery that never disappoints me

Exceptional customer support, consistently punctual and reliable

Friendly service with a warm smile

Delightful and welcoming employees who made my experience truly pleasant.

Exceptional healthcare with compassionate and attentive staff

I've been coming to this medical practice for a long time, and it truly stands out as exceptional. Every single physician here is wonderful - they genuinely pay attention to your concerns, take their time during consultations, and provide thorough care tailored to your needs. The nursing staff is equally impressive, creating a welcoming and relaxed environment during appointments. Even the front desk team is friendly and accommodating, always doing their utmost to assist patients and ensure a positive experience.

Friendly and professional staff made my day

The front desk team demonstrates exceptional customer service, displaying both politeness and a genuine commitment to assisting guests.

Fantastic staff make medical visits a pleasure

I've been a patient at this medical practice for quite some time now. The reception staff are consistently welcoming and pleasant, with Brooke and Helen being particularly standout employees who always make me feel comfortable and enjoy a good conversation.

Quick and convenient medical care

Quick service with minimal wait times to see the physician

Exceptional healthcare with compassionate and attentive staff

Eaves Lane medical center has exceptional staff who go above and beyond. No request is too challenging for them, and they truly set a high standard for patient-centered care. Other healthcare providers could learn a lot from their approach. Kudos to the entire team for their outstanding dedication and service.

Great healthcare experience with caring professionals

The medical team here is exceptional - the physicians and nursing staff are incredibly compassionate and attentive, creating a truly comfortable environment. They genuinely listen and make patients feel supported. The front desk personnel are equally remarkable, displaying genuine warmth and understanding during interactions. My experience has been consistently positive, and I'm consistently impressed by the outstanding care and professionalism of the entire team 🙂

Reliable healthcare with convenient modern communication

Became a member of Woodlands in 2021, and the interactions with the staff have consistently been positive. Although not a frequent visitor, the service has been excellent whenever required. The recently implemented phone system with callback functionality during peak hours has been a welcome improvement. I've heard good things about their online contact method through the website, though I haven't personally used it yet. Their approach of gathering health information via text messages is particularly convenient for me, as I find it preferable to direct conversations or in-person consultations. All in all, the experience has been thoroughly satisfactory.

Exceptional healthcare with friendly and professional staff

Since becoming a patient at this medical practice just a year ago, I have been thoroughly impressed with the quality of care I've experienced. Every interaction with the physicians, nursing staff, and administrative personnel has been characterized by their exceptional knowledge, courtesy, friendliness, and willingness to assist. I can confidently say that I would gladly endorse this healthcare facility to others.

Amazing local healthcare team with caring staff

I've been bringing my kids to this medical practice for an extended period, and we've consistently been satisfied with the treatment we've experienced. While booking appointments can sometimes be challenging, this is a common issue across all general practices! Every member of the team - from nurses and doctors to healthcare assistants and most of the reception staff - have always been incredibly kind and supportive.

Exceptional care from compassionate medical professionals

The medical professionals, including physicians and nursing staff, consistently demonstrate respect and professionalism. Each interaction, whether via telephone or face-to-face, has been consistently positive and enjoyable.

Quick and compassionate medical care

Staff at the front desk were incredibly accommodating, and the nurse managed to schedule me promptly. Outstanding service overall.