Woodlands Park Health Centre

Friendly staff made me feel welcome

I had an excellent experience during my visit today. The clinical staff provided first-class care and attention throughout my appointment.

Reception staff made booking difficult and dismissive

The reception team presents significant challenges, and the practice overall appears to lack a patient-centred approach. While most staff members conduct themselves professionally, a few individuals fall short of expectations, making this practice feel substandard compared to others I have experienced. I would recommend avoiding attendance whenever possible. The nursing staff have been consistently pleasant and helpful during my interactions with them. On one occasion, when I sought clarification about guidance my child had received, a member of reception suggested that a clinician was unfamiliar with the relevant procedure. Rather than facilitating a conversation with the clinician, I was directed to pursue the matter independently. This interaction was particularly frustrating.

Nurse listened and helped ease my anxiety

I was quite anxious about my visit, but the healthcare professional put me at ease and reassured me that everything would be fine. They offered the possibility of seeing the same staff member on future appointments to support my wellbeing, which I found very helpful. This continuity of care makes me feel more comfortable. The staff member was attentive and compassionate, which has genuinely helped improve my experience. 😁

Reassuring approach made blood test less scary

On my first visit, the nursing staff member was absolutely wonderful. As someone who finds blood tests quite anxiety-inducing, I really appreciated how reassuring and supportive they were throughout the procedure. I'm very grateful for their professionalism and care.

Blood test went smoothly without any fuss

The healthcare professional demonstrated excellent technique when taking my blood sample, completing the procedure without any issues.

Staff were friendly and welcoming

A very pleasant health centre with friendly and welcoming staff members.

Friendly and helpful first appointment

First time visiting this morning with a lovely healthcare professional. The appointment was friendly and very helpful.

Friendly nurse made blood tests straightforward

Very good experience with the nursing staff. Blood was taken and blood pressure was checked. The healthcare professional was very friendly and welcoming.

Reception staff were friendly and helpful

It was pleasant to interact with a friendly individual.

Friendly phlebotomist who was spot on time

A member of the phlebotomy team took my bloods today and I found them to be very nice, friendly and helpful. Thumbs up. They were spot on time too.

Felt genuinely listened to at appointment

Absolutely fantastic service. I felt genuinely listened to and the staff member was amazing and very professional.

Friendly professional with a thorough approach

Attended an appointment this afternoon for my annual health check. The clinician was friendly and professional. A thorough examination was carried out.

Helpful staff sorted my last minute appointment

The practice demonstrates a willingness to provide assistance even when appointments are arranged at short notice. The team members are approachable and pleasant to interact with.

Nurse was helpful and attentive

Highly recommend the nursing staff at this practice.

Well organised clinic with professional staff

Absolutely excellent. This practice is exceptionally well run - highly professional and the entire team are genuinely outstanding.

Friendly staff who really listened

Excellent team members who are both approachable and competent in their roles.

Efficient and friendly from start to finish

Extremely efficient and welcoming. Couldn't have asked for better!

Friendly and efficient blood test appointment

Had blood tests taken on a recent weekday afternoon. The phlebotomist was very friendly and worked efficiently.

Patient and friendly care for my baby

The clinical staff members were very patient and friendly during my visit with my young infant.

Professional team who really listened

Demonstrated a professional approach combined with genuine attentiveness to patient needs.