Woodlands Surgery

Impossible to get an appointment at new medical centre

It's truly disappointing that our community has this impressive, modern healthcare facility in the woodlands, yet securing a medical appointment seems about as likely as hitting the jackpot in a lottery draw.

Terrible doctor with zero compassion and respect

This was an absolutely terrible encounter, particularly with Dr. Inayat Ullah. He began yelling at me while I was attempting to describe my pain in detail. He successfully ruined my entire day, leaving me feeling devastated and dejected. I cannot comprehend why he behaves so unprofessionally towards patients. If he has such disdain for his work or for people, why did he even choose to become a medical professional? What's even more frustrating is that there seems to be no avenue for filing a complaint about his appalling conduct.

Worst product ever absolute disappointment

This product is so disappointing that I wish there was a rating lower than the minimum available star level.

Terrible service and lack of patient care

The administrative staff's failure to comprehend the GP's request for immediate contact and appointment scheduling, coupled with their tendency to shift blame onto patients facing challenges, is completely unacceptable. There have been persistent issues from the start, and substantial reforms are crucial. I strongly recommend that individuals with pre-existing medical conditions steer clear of this healthcare facility.

Terrible customer service at this medical office

The front desk staff display a lack of professionalism and competence, making interactions uncomfortable and frustrating.

Frustrating prescription delay with poor communication

I submitted a recurring prescription to the front desk along with my wife's on Monday. By Wednesday, her medication was ready for pickup at the pharmacy, but mine was not. I repeatedly called the pharmacy to inquire about the status of my prescription. This morning, Friday, I was compelled to contact the medical practice to follow up. The receptionist appeared noticeably annoyed by their internal mistake, offering no explanation for why my prescription hadn't been forwarded to the pharmacy. I was informed I could collect my medication later that evening, after which the receptionist curtly terminated the call. Your promotional message claims exceptional patient service - I'm still waiting to witness any indication of such commitment!!!!!!

Amazing surgery with caring and helpful staff

This surgical experience was absolutely top-notch - all my medical concerns were resolved immediately. The staff was incredibly welcoming and scheduling an appointment was hassle-free. The physician was genuinely attentive, demonstrating real interest in understanding my condition and actively working to provide solutions.

Exceptional care and communication beyond expectations

I couldn't have asked for a better surgical experience. The staff is incredibly welcoming and scheduling an appointment is a breeze. Their communication skills are top-notch, and they're always prompt in updating patients about pending referral letters. I'm thoroughly satisfied with their exceptional services.

Horrible customer service at medical practice

Completely ineffective service that fails to follow through on promises. They never return calls as committed and are utterly unhelpful from start to finish. I strongly advise against using this provider and will definitely be seeking an alternative for my surgical needs.

Rushed service from an impatient medical professional

Quick scheduling is convenient, but the physician seems rushed and eager to end consultations as swiftly as possible.

Terrible healthcare left me with no options

I suffered a severe burn that became infected, so I called the practice hoping for help. However, I was completely stonewalled by the receptionist who refused to let me see either the doctor or nurse. When I requested a phone consultation, I was flatly denied and only offered an appointment a week later. I was desperately trying to prevent a trip to the emergency room, but ultimately had no choice since I urgently needed antibiotics. The level of care was absolutely unacceptable. I will definitely be switching medical practices as soon as possible.

Terrible doctor who should not practice

Absolute rock-bottom doctor who couldn't care less about patient well-being. Completely incompetent and totally unhelpful.

Disappointing medical practice with limited patient care

Subpar customer experience. Remains inaccessible to patients since COVID-19 began. Essentially functions as a medication dispensing center rather than a comprehensive healthcare provider.

Terrible customer service at this company

Every time I call, it's like talking to a void - no one picks up, no response, just silence.

Exceptional healthcare with caring and efficient doctors

As someone dealing with a long-term health condition, I've been a patient at this practice for over a decade. Their same-day appointment system is exceptional, with a clear waiting time estimate of around 30 minutes. This approach allows the doctor to see all patients efficiently, which means occasional delays, but you're never left waiting days or weeks for medical attention. I believe this model should be standard across UK healthcare practices. The doctor's approach might seem direct, but it's precisely what's needed. When I've been seriously unwell, he's been both concise and compassionate. For minor complaints, he'll quickly advise self-care and make it clear you're not using his time wisely. While some patients complain about his no-nonsense style, I appreciate how he manages the surgery. Over the years, he's made significant investments and improvements, demonstrating genuine commitment to the Bedworth community's healthcare needs.

Hassle-free pharmacy service saves the day

Smooth and speedy refill of my ongoing medication needs

Rude doctor ruined our healthcare experience forever

The physician displayed an incredibly condescending attitude during each of our consultations! We promptly switched to a different general practitioner and medical practice! I strongly advise against choosing this healthcare provider!

Terrible experience avoid at all costs

Complete waste of time, won't be returning ever again

Terrible doctor who needs serious patient care improvement

The physician's conduct was completely unacceptable. As a result, I am actively seeking to switch healthcare providers and find a new doctor who demonstrates more professional and compassionate care.

Terrible product that failed to meet expectations

Utterly let down