Woodside Surgery

Unhelpful practice that wastes your time

There's little point in seeking help here; you'd be better off managing on your own.

Inconsistent appointment system and rushed consultations

It can be challenging to secure appointments, as there seems to be inconsistency in how different staff members handle availability and scheduling options. The approach often feels rushed, with limited flexibility to accommodate individual circumstances. There's a sense that consultations prioritise efficiency over genuinely engaging with concerns, and the overall experience suggests a lack of consideration for how this impacts patients' wellbeing and satisfaction with the service.

Staff working hard to help patients through difficult times

Dedicated healthcare professionals working diligently through challenging times, consistently available to provide assistance whenever required.

Friendly staff who actually listen and care

I have been a long-time resident of the area and only upon attending this practice did I discover what quality NHS care truly means. The standard of care provided has been outstanding and the entire team demonstrates genuine warmth and dedication to their work. I cannot speak highly enough of my experience.

Staff were patient and genuinely understanding throughout

I have consistently had positive experiences with all members of this practice. The staff have been patient, understanding, helpful, supportive and knowledgeable throughout my interactions with them.

Staff were helpful despite the dated building

The facility itself could be improved, but the team members are all pleasant and helpful.

Reception chaos but nursing staff were helpful

Disorganised medical practice, very poor experience with the clinician, nursing staff were more helpful.