Yaxley Group Practice

Friendly staff made my doctor switch worthwhile

I recently switched from a different local GP, and the difference is remarkable. Every interaction, from the welcoming and streamlined reception staff to the incredibly supportive doctor I consulted, has been exceptional. They've been consistently helpful and genuinely committed to providing excellent care. I am completely confident that transferring to this medical practice was absolutely the right choice for me!

Receptionist dodged my calls for weeks

Absolutely dreadful experience with an incredibly discourteous front desk staff who repeatedly claimed the physician was overwhelmed and would contact me later. Fifteen days have passed, and surprise - no communication whatsoever. I'd request an explanation, but clearly that's futile since you evidently have zero concern about patient follow-up. How disappointing.

Crisp picture, decent sound quality

I purchased this television with high hopes, but it has been nothing short of a disappointment. The picture quality is subpar, with colors that appear washed out and lacking vibrancy. Sound is equally underwhelming, with weak audio that makes it challenging to enjoy movies or shows. Despite its sleek design, the smart features are frustratingly slow and often unresponsive. The remote control feels cheap and the buttons are unpleasant to press. For the price point, I expected much better performance and quality. I would not recommend this TV to anyone looking for a reliable entertainment system. Save your money and look for a different brand or model that offers better value and performance.

Friendly staff made my checkup smooth

This medical facility is truly outstanding. The entire team, from physicians to support staff, are incredibly friendly and go above and beyond to assist patients. It's a welcome departure from the often impersonal care typical of nearby clinics. They could serve as a model for improving patient experience in the surrounding healthcare community! Kudos to Lakeside.

Helpful phone call about my medication

I found this phone consultation regarding my medication survey to be exceptionally beneficial and informative. The medical practice was thorough in providing me with additional reference materials to review at my own convenience. My appreciation goes out to them for their attentive approach.

Caring staff made my health journey easier

Extremely satisfied with the ongoing care and assistance provided by the medical facility. My heartfelt gratitude goes out to the entire staff.

Friendly doctors who really care

Exceptional primary care practice. The entire team, including receptionists, nurses, and physicians, demonstrates professionalism and a helpful attitude. Heartfelt appreciation for their outstanding service ❤️

Quick and reliable medical care

Quick and reliable scheduling every single time!

Friendly staff made my healthcare smooth

From the moment I first engaged with Lakeside health care, I've experienced exceptional service. Every interaction, from the welcoming receptionist to seamless appointments and thorough follow-up, has been outstanding. I am truly grateful to the staff for their incredible assistance and compassionate support.

Supportive doctors helped ease my health worries

Living with health anxiety, I recognize I might come across as a challenging patient. However, the medical staff here have consistently shown me compassion and understanding. Dr Bhari and Dr Graham, in particular, have been phenomenally supportive while navigating my intricate and emotionally taxing health journey. I've found their approach genuinely reassuring. While I've deducted one star because there's occasionally a sense that GPs might default to referring patients to nurses or other clinicians rather than seeing them directly, I must acknowledge that in my specific circumstances, these referrals have always been professionally and appropriately managed.

Friendly staff made my first visit smooth

I just signed up with Lakeside GP practice and attended my initial appointment today. The cordial reception caught me off guard in the most positive way, especially compared to my prior medical center's approach. Both the administrative team and healthcare professionals demonstrated exceptional competence and streamlined service. Moreover, their digital platform proved remarkably convenient. In summary, my interaction with this medical facility was thoroughly satisfying. I'm optimistic that this high standard will persist...

Friendly care at addenbrookes hospital

I have discovered this medical practice to be thoroughly impressive and top-notch. Despite the widespread strain on NHS services, I have consistently been treated with genuine compassion and without any sense of rush. Over the past six years, I have visited Addenbrookes three times, and each occasion was expertly managed by the practice. Hearing about other practices makes me truly grateful that we have such an outstanding healthcare service Rodney

Rude staff ruined my entire stay

The staff at the front desk are incredibly rude and unwelcoming. They completely lack basic customer service skills, abruptly cutting off phone conversations and refusing to even offer a simple greeting. This establishment has such poor personnel that I believe most, if not all, of the receptionists should be immediately terminated from their positions.

Quick help for my daughter's care

I've been a patient with this practice for half a decade. The medical staff are incredibly personable, and the front desk team is welcoming. They've consistently been able to schedule quick appointments for my daughter whenever needed. I can't speak highly enough about their service and would absolutely endorse them to others.

Unresponsive surgery with terrible customer service

Previously reliable, this medical practice has drastically declined this year! The front desk staff display poor customer service, and communication is virtually nonexistent. Their online case logging systems are constantly in flux, and when you do submit a complaint, it languishes unaddressed for days. Multiple submissions and persistent follow-ups yield no response or resolution. Anyone requiring urgent medical attention or simply seeking prescription refills should steer clear of this facility. This feedback is offered constructively, with the sincere hope of highlighting the challenges genuine patients face when seeking essential healthcare support.

Dr. graham made me feel heard today

I wanted to share my experience to highlight that compassionate healthcare professionals do exist. After leaving my previous medical practice due to their abysmal service both online and in-person, I've found a refreshing change. My first appointment with Dr. Graham was exceptional; he was incredibly approachable, friendly, and put me completely at ease. Additionally, Dianne, the head receptionist, was instrumental in my swift registration this week, potentially averting a personal crisis. I'm now optimistic about receiving proper medical care and developing trust with this team. For anyone seeking a genuinely caring medical practice, I highly recommend them. (Thank You. Patrick & J-bo)

Friendly doctor helped me feel better

Met Dr. Bhari during my appointment, and I was truly impressed by her warmth and compassion. Such a delightful and empathetic physician who made me feel completely at ease 🌹

Friendly doctors made my first visit easy

I recently signed up with this medical practice. The service is top-notch. The physicians and entire staff are incredibly supportive and compassionate.

Friendly doctors at yaxley lakeside clinic

I can confidently say that switching to yaxley lakeside for my medical care has been an excellent decision. Everything has been incredibly positive based on my experiences to date. The reception staff are exceptionally compassionate and empathetic, treating patients with genuine respect and warmth. The physicians are genuinely interested in discussing your health concerns and take the time to listen, rather than rushing you through an impersonal consultation.

Vertigo and infection solved quickly

Absolutely delighted with the exceptional care I received at Lakeside Health Care recently. Dr. Gela and Dr. Gupta were outstanding in addressing my medical concerns, including Vertigo dizziness and urinary tract infection, handling everything with utmost professionalism and precision. The reception staff were equally remarkable, demonstrating genuine compassion and providing excellent support throughout my visits.