Yorkley Health Centre

Not user friendly

Every 2 months I need to give a blood test for my consultant rheumatology group however , the appointment book doesn't go that far in advance,so I have to wait on hold most times to get through to the reception. Now after having a hearing test,I have been told I need hearing aids,but I have to wait a month to get an appointment to get a referral from my GP.I am near 73 but I will be over 73 by the time I can hear better.

Quick and caring dental visit

Exceptional, warm, and individualized care. They truly go the extra mile to support each and every patient.

Quick care for my painful post

Cautionary tale highlighting the perils of hasty online sharing! Received prompt medical attention and swift treatment, deeply appreciative.

Caring doctors made my checkup stress-free

Bream and Yorkley GP surgery impresses with its top-notch medical professionals. The doctors and nurses demonstrate exceptional care and thoroughness in their approach. The reception team is welcoming and supportive, always ready to assist. Throughout my experiences, I've consistently received outstanding service. I want to give special recognition to Dr Regan and Nurse Lydia, who exemplify a compassionate, patient-focused style of healthcare that truly stands out x

Smooth and friendly morning check-in

Outstanding customer support. Continue maintaining your existing approach.

Quick and caring doctor visit

Every time I visit, the care is exceptional. I'm consistently impressed by how quickly I'm seen, and the general practitioners here are incredibly personable and welcoming. Their approach makes me feel truly valued as a patient.

Physio missed my serious back fractures

Injured my spine and was informed of a 3-week wait, but met with a physiotherapist who provided a generic exercise plan. When I expressed doubts about performing the exercises, she insisted I try. Subsequently, I consulted a chiropractor who highlighted the need for an x-ray referral. The scan exposed multiple fractures. I'm so frustrated that I'd rate zero stars if possible, but must give one star to submit the review. Additionally, they discontinued B12 injections without explanation, merely suggesting I purchase supplements from a health store. What's the point of paying National Insurance if I'm constantly directed to private healthcare?

Parking lot packed to the brim

No available parking spaces remained in the lot, making it impossible to find a spot.

Helpful doctor during my access clinic visit

The personnel were extremely courteous, and Dr. Cleary proved to be an outstanding physician - incredibly supportive and attentive. During my Improved Access appointment, we thoroughly reviewed my medical care, which involves several healthcare facilities. Despite being a new doctor to me, he seemed genuinely invested in my case and took ample time to discuss my concerns, unlike the typically hurried interactions I've experienced elsewhere.

Friendly staff made my blood test bearable

From the moment you arrive, the reception staff greet you warmly and helpfully, and the medical team are equally welcoming and reassuring. They make the entire experience comfortable and stress-free. Even though I typically dread blood draws, the staff's patience and kindness made it so much easier. I'm incredibly grateful for their flexibility in scheduling and their ability to accommodate patients, even when appointments seem fully booked. They truly go above and beyond.

Pleasant first visit with Dr Duncan

I recently became a patient at Yorkley and Bream Surgery, and I'm genuinely amazed by how different this experience is from my past medical encounters. Dr. Duncan was absolutely wonderful - her demeanor and approach completely exceeded my expectations. I was truly surprised and delighted by the quality of care I received, and I can honestly say I was thoroughly impressed with every aspect of my visit.

Caring doctors made all the difference

The medical professionals at this healthcare facility demonstrate exceptional dedication to patient care. The front desk staff are friendly and consistently strive to be as helpful as they can. This practice provides a significantly superior level of service compared to other medical centers I've experienced previously.

Quick morning service with a smile

Welcoming and personable employees

Doctors dismissed my serious health concerns

I'm confident they'd be adequate for routine cases, but if you're truly unwell or misdiagnosed, beware. They prescribed medication that landed me in the emergency room. It turned out I had a critical medical condition needing urgent surgery, which I had to seek elsewhere since the physicians showed zero concern or willingness to assist. I was dismissively brushed aside and my symptoms were completely disregarded.

Caring staff during tough lockdown times

Visited this medical practice years back and recently accompanied my mother to an appointment, and I can confidently say it remains absolutely top-tier. Their compassionate approach during the pandemic, with regular welfare check-ins by phone, truly impressed me. The spirit of healthcare embodied here would undoubtedly make Nye Bevan beam with pride.

Caring doctors helped calm my nerves

I had an incredibly positive consultation with Dr. Hayes and Dr. Jekil recently. These two physicians went above and beyond to help me address my concerns. Despite my initial anxiety about the appointment, I walked away feeling completely reassured and optimistic. My sincere gratitude to both doctors for their exceptional care. Absolutely top-notch service!!!

Morning blood draw went smoothly

The staff here are incredibly kind and supportive. Typically, I get anxious about blood draws, but this experience was surprisingly pleasant and stress-free. The phlebotomist made me feel completely at ease. I'm truly grateful for their compassionate approach.

Smooth care despite tight parking

Exceptional healthcare facility with an outstanding team. Parking can be challenging, but they thoughtfully provide designated spaces for individuals with disabilities.

Friendly staff went above and beyond

The personnel here are absolutely phenomenal. They consistently go above and beyond, with no request being too challenging. We genuinely feel fortunate to be patients at this medical practice.

Caring team saved my health today

Exceptional medical practice with an outstanding team of physicians and personnel who are both welcoming and dedicated to providing top-notch care.