Deane Clinic
Anonymouse 2 days ago
Great
Appointment
ExcellentReception
BadCleanliness
GreatCare
GreatRespect
BadSeen On Time
Excellent2 staff were obnoxiously loud
At approximately 6:20pm, I attended the GP surgery and observed two members of staff, one male and one female. The female staff member appeared to be working on reception, as after their conversation in the first room as soon as you enter to the left, she answered the reception phone. Both staff members were speaking and laughing very loudly about personal matters. Their conversation could be heard loudly and clearly in the waiting area and came across as unprofessional and inappropriate for a healthcare setting. As a patient attending the surgery, I found this behaviour disappointing and disrespectful. Patients visit GP practices because they are unwell and expect a professional, calm, and respectful environment. The volume and nature of the conversation made the surgery feel more like a social setting than a medical practice. I have never experienced anything similar at a GP surgery before and felt it reflected poorly on the standard of professionalism expected by patients. Just to be clear, this genuinely wasn’t just a conversation between to colleague they were obnoxiously loud, it was a disgrace.
Extended wait periods persist, even when an appointment is scheduled, with patients often enduring multiple hours before being seen. The front desk personnel frequently display an unwelcoming..
Deane Clinic
Andy H.
I'd give this medical procedure a rock-bottom rating if the scale allowed it. The front desk staff member was hands-down the most unprofessional individual I've ever encountered, loudly berating a..
Deane Clinic
Coolboyslim c.
Over my 15-year experience, I can confidently say I've had no significant issues with this medical practice. Saheed, Jeanette, and the front desk staff have consistently been fantastic. The only..
Deane Clinic
Nick S.
Fantastic healthcare facility in my opinion, the physicians are exceptional and genuinely attentive to patients' concerns. I've had multiple appointments this year, and the entire team, from front..
Deane Clinic
Ibrar B.
Impossible to get an appointment, the front desk staff are absolutely terrible. This clinic is so incompetent that it should be shut down immediately. The physicians demonstrate zero competence or..
Deane Clinic
Yan J.
This is hands-down the most abysmal general practice medical center I've ever been unfortunate enough to be associated with. The only method to secure same-day medical attention is through their..
Deane Clinic
Christmas N.
This medical facility boasts the most discourteous front desk staff in the entire United Kingdom. I'd characterize it as an absolute nightmare clinic - pure CATASTROPHE!!! Facing mortality seems..
Deane Clinic
Arshad S.
Dr Salvarajan's medical practice is an absolute disaster. He's constantly unavailable, with his family seemingly running the administrative aspects. Scheduling an appointment is practically..
Deane Clinic
T H.
Loyal customer here. They've consistently provided excellent support for my entire family over an extended period.
Deane Clinic
Suzanna C.
My spouse was expectorating blood. Reached out to the medical practice for a physician consultation. Only managed to communicate with the front desk staff. Received a callback where a nurse..
Deane Clinic
tomvic t.
Total embarrassment! Arrived for a 'walk-in' appointment at 9:55 (which was scheduled to start at 10:30) and was informed by the receptionist that the 'walk-in' was completely full. The waiting area..
Deane Clinic
Matt P.
Steer clear of this practice! I'm desperate to transfer my father to another primary care physician as soon as possible. If the rating system permitted, I'd give them absolutely no stars at all.
Deane Clinic
xda d.
Absolutely the most terrible general practitioner's office I've encountered. The front desk staff, particularly those of Indian descent, display an appalling attitude—they're hostile, disrespectful,..
Deane Clinic
Pony P.
Dr. Salvarajan truly stands out as a compassionate and genuine healthcare provider. He genuinely listens and demonstrates real empathy towards my medical concerns. Unlike other physicians I've..
Deane Clinic
Mevill E.
Absolutely dreadful system with a deplorable attitude! The staff demonstrates zero genuine concern for patients. Their primary focus seems to be solely on maintaining their paychecks, with no real..
Deane Clinic
Darren B.
Dr. Selvarajan is excellent, and I extend my sincere gratitude to him and the reception team for their outstanding assistance.
Deane Clinic
deborah g.
Absolutely terrible medical facility with incredibly discourteous front desk staff. I'm actively searching for alternative healthcare providers.
Deane Clinic
Chrissie M.
Since relocating to a different medical practice and then returning, I've consistently found the reception team to be incredibly supportive. Jeanette stands out as particularly excellent, and Saheed..
Deane Clinic
Ana T.
Whenever I attempt to contact their office, the front desk staff are incredibly slow to answer the phone. To obtain a simple prescription, I'm forced to make multiple in-person visits, which is..
Deane Clinic
Josef C.
I attempted to schedule an appointment, but the receptionist informed me they were fully booked... TERRIBLE experience at this clinic...
Deane Clinic
Monika S.