The Family Surgery

While staying with a friend in Southport, I recently developed signs of a urinary tract infection. Despite attempting to manage it by consuming plenty of water and taking ural, my symptoms showed no..

Compassionate and warm individuals who genuinely take the time to hear you out xx

I needed medical tests on a weekend, and Lesley was absolutely fantastic. She proactively reached out and suggested an earlier time slot, which helped reduce my pre-appointment nervousness. Her..

I cannot express enough praise for The Family Surgery. Whenever I've required medical attention, they've promptly accommodated me with convenient appointment times. The entire staff provides..

The employees are courteous and welcoming, with a clear stance against any disrespectful conduct. Overall, it's a delightful medical practice that feels warm and family-oriented.

Exceptional customer care, incredibly polished and welcoming. The complimentary coffee, treat, and thoughtful chocolate reward for courage were delightful touches. Much appreciation for the..

I visited the minor surgery practice, a recently established service, and was greeted by Lesley Grundy and Caroline. Both healthcare professionals provided a comprehensive explanation of the..

Decent amenities, yet inadequate parking arrangements

Always feel warmly received whenever I visit this place

At the clinic, patients are typically processed quickly by nurses, but doctor consultations can involve substantial waiting periods. A few of the front desk staff could benefit from customer service..

Routine procedure completed - The staff were courteous and skilled. A welcoming and comfortable environment. Comprehensive post-operative instructions provided. Delightful additional touch with..

Underwent a small procedure this morning, and I'm truly grateful for the exceptional care provided by Leslie and Caroline. Their kindness and professionalism made all the difference.

Lesley and Caroline ensured I felt completely at ease and well-cared for during my visit. I would absolutely endorse this practice and am truly grateful for their exceptional service. Thank you so..

My recent surgical procedure went smoothly, and I'm thoroughly satisfied with the care I received. My gratitude goes out to the medical team for their excellent service.

If you're dealing with a common cold, this place can help. But for any ear-related issues, I'd recommend finding a different medical facility that specializes in those concerns.

Called precisely at 8am, endured a 12-minute hold period and was STILL unsuccessful in securing an urgent same-day consultation for a critical health issue. The medical practice's inadequate triage..

At this medical practice, I consistently encounter top-notch service. The front desk team is exceptionally friendly and professional, and scheduling appointments—whether in-person or via..

I had a cyst removed today by the lovely Lesley and Caroline. I could not fault anything. They made me feel so much at ease. Explained everything before hand. Made sure I was comfortable the whole..

Truly exceptional throughout the entire experience, from the initial staff interaction to the precise procedure and comprehensive follow-up guidance - absolutely top-notch 👍

Very quick, efficient and painless surgical procedure. All my questions were answered thoroughly and efficiently. I couldn't recommend the service more highly.